#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(248)456-8239
Tool & Truck Rental(248)456-8233
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
545 S Telegraph Rd
Pontiac, MI 48341
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 331 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (331)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 331 reviews
My experience was awesome
My experience was awesome
by
  • Verified Purchase
  • Recommended
I just filled out a survey and totally forgot something. This is completely irrelevant but this s...
I just filled out a survey and totally forgot something. This is completely irrelevant but this store has the cleanest restroom I have ever been in outside my home. And I'm including women's speciality stores. :)
by
  • Verified Purchase
  • Recommended
Dariuse was helpful and a great sense of humor.
Dariuse was helpful and a great sense of humor.
by
  • Verified Purchase
  • Recommended
Great store & Helpful Employees
Great store & Helpful Employees
by
  • Verified Purchase
  • Recommended
the workers that work in this store are nice to you and offer lots of help
the workers that work in this store are nice to you and offer lots of help
by
  • Verified Purchase
  • Recommended
The store was clean, organize, and all was friendly.
The store was clean, organize, and all was friendly.
by
  • Verified Purchase
  • Recommended
The store was clean and organize, and every one was friendly.
The store was clean and organize, and every one was friendly.
by
  • Verified Purchase
The store was clean and organize, and every one was friendly.
The store was clean and organize, and every one was friendly.
by
  • Verified Purchase
  • Recommended
The store was clean and organize, and every one was friendly.
The store was clean and organize, and every one was friendly.
by
  • Verified Purchase
  • Recommended
I have always found that they are helpful and friendly.
I have always found that they are helpful and friendly.
by
  • Verified Purchase
  • Recommended
We met Mr. Will in the plumbing dept. We were purchasing PVC piping and searching for someone to...
We met Mr. Will in the plumbing dept. We were purchasing PVC piping and searching for someone to cut them down for us. After we were deterred by another employee, Mr. Will told us that he can cut them down for us. He showed us 3 different tools. He helped us measure all 3 pipes and cut them down while engaging us in conversation. We are working on a project that is dear to us and he helped us bring it to life. He was such a friendly man. So sweet and pleasant. Thank you so much, Mr. Will. We also met another young lady who help us find PVC piping elbows in the right size. She was helpful and friendly too.
by
  • Verified Purchase
  • Recommended
Very friendly employees who help you find what you want. Easy in and out for this location. Store...
Very friendly employees who help you find what you want. Easy in and out for this location. Store was very neat and clean. Lots of variety of products offered.
by
  • Verified Purchase
  • Recommended
We are regulars at this Home Depot for all our repair and household needs.
We are regulars at this Home Depot for all our repair and household needs.
by
  • Verified Purchase
  • Recommended
all of the management are great!
all of the management are great!
by
  • Verified Purchase
  • Recommended
the associate was frendly
the associate was frendly
by
  • Verified Purchase
  • Recommended
Very friendly staff
Very friendly staff
by
  • Verified Purchase
  • Recommended
Approached a very friendly employee named Claudia B., in the Cabinet and counter area. Claudia g...
Approached a very friendly employee named Claudia B., in the Cabinet and counter area. Claudia gave excellent direction to the cabinet hardware section. Found what I needed and was out in no time.
by
  • Verified Purchase
  • Recommended
Products are easy to find, and prices are decent also...
Products are easy to find, and prices are decent also...
by
  • Verified Purchase
  • Recommended
More interested in talking with each other than helping my wife and I find what we needed. We end...
More interested in talking with each other than helping my wife and I find what we needed. We ended up leaving with the wrong items. Several reps went right by us but you would have had to run them down to get their attention.
by
  • Verified Purchase
I prefer this store because it usually has what I need in stock. Also like that it caters to loca...
I prefer this store because it usually has what I need in stock. Also like that it caters to local community needs. Examples are carries plaster products, stuff to fix cast iron pipes, general products for older homes that I don't see in other home depot stores. Also there is usually an employee around that can guide me in the right direction for my project.
by
  • Verified Purchase
  • Recommended
This store is staffed and managed in a very customer-centric, helpful manner. Over many years, I...
This store is staffed and managed in a very customer-centric, helpful manner. Over many years, I have had the staff go out of their way to help find, answer questions, give recommendations, etc. The cashiers have always been polite and cheerful.
by
  • Verified Purchase
  • Recommended
Great store, friendly associates that are very helpful. They need to fix the lit "Home Depot " si...
Great store, friendly associates that are very helpful. They need to fix the lit "Home Depot " sign above the main entrance. Most of the letters are dimly lit and it looks terrible. Especially when compared to the freestanding sign on the corner which is bright and new.
by
  • Verified Purchase
  • Recommended
AWESOME STAFF, SERVICE, DETAIL AND VERY EFFICIENT SHELVING OF PRODUCTS.
AWESOME STAFF, SERVICE, DETAIL AND VERY EFFICIENT SHELVING OF PRODUCTS.
by
  • Verified Purchase
  • Recommended
I worked with Dana in appliances and Conor at the service desk. Both employees were incredible!! ...
I worked with Dana in appliances and Conor at the service desk. Both employees were incredible!! Dana was so patient and knowledgeable about each appliance. She made me feel very comfortable throughout the whole process. Conor went above and beyond to fix a terrible experience I had had previously. He was amazing! He was so understanding and went the extra mile to make sure I was happy. This is not my closest HD but I will now drive further to go here because they both were so incredible!
by
  • Verified Purchase
  • Recommended
I’m stop by everyday to buy materials for my job that store give very good service.
I’m stop by everyday to buy materials for my job that store give very good service.
by
  • Verified Purchase
  • Recommended
There are many employees, and they are very helpful.
There are many employees, and they are very helpful.
by
  • Verified Purchase
  • Recommended
Customer service is non existent. Only ever has one cashier and the lines are always long.
Customer service is non existent. Only ever has one cashier and the lines are always long.
by
  • Verified Purchase
Very helpful customer service. Store looks great.
Very helpful customer service. Store looks great.
by
  • Verified Purchase
  • Recommended
Always have what I need. SOOO MUCH BETTER than the Auburn Hills store. Not too crowded. People ar...
Always have what I need. SOOO MUCH BETTER than the Auburn Hills store. Not too crowded. People are great that work there. As new home owners in there area, we are happy to have such a convenient store with nice people who always help us out. They've never made us feel bad for asking questions that may be silly, and always help us out. Thanks Pontiac Store!
by
  • Verified Purchase
  • Recommended
Good people that know their jobs and know how to help you if you need it, the store is well stock...
Good people that know their jobs and know how to help you if you need it, the store is well stock and the items that I purchased was easy to locate and at a good price. The store was clean with no clutter to trip over
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 331 reviews

Nearby Stores

Find Another Store

4150 Joslyn Rd

Auburn Hills, MI 48326

6.18 mi

Tool & Truck Rental

(248)393-9170

Pro Service Desk

(248)393-9164

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

32525 Northwestern Hwy

Farmington Hills, MI 48334

6.99 mi

Tool & Truck Rental

(248)932-4408

Pro Service Desk

(248)932-4402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

9078 Highland Rd

White Lake, MI 48386

7.87 mi

Pro Service Desk

(248)698-4980

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm