#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)577-2004
Tool & Truck Rental(281)577-2010
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
23575 Us Highway 59
Porter, TX 77365
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 519 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (519)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 519 reviews
Good sales lady named Maria
Love my new lawn equipment
by
    • Recommended
    Great Home Depot
    Super clean and friendly
    by
      • Recommended
      Jennifer in paint department.
      If you need help with paint be sure and see Jennifer at this location. She is very knowledgeable and as friendly as you could ask for.
      by
        • Recommended
        Experience
        The experience with employees was very positive.
        by
          • Recommended
          Associate ghosted me
          I needed help with getting a key made. The employee pointed out proceeded to continue walking away as I followed. This employee seemed to move fast out of sight to get to the other end of the aisle. After I reached the end, saw the person go down another aisle. When I got to that aisle seconds later, employee was gone.
          by
            Over crowded aisles
            Home Depot is very cluttered and aisles are so congested with product that many of the large items cannot be moved out down the aisles. The main aisles are so cluttered that it is difficult to walk around the store especially when you have a shopping cart. And forget having someone helping you to load your items. You're going to be waiting a while. But I guess you don't have to care when you're the only game in town.
            by
              Great Service
              Always get great service when dealing with Home Depot. I find it hard to find someone knowledgeable at other home improvement or hardware stores.
              by
                • Recommended
                Customer Service
                Linda at customer service was extremely awesome and kind.
                by
                  • Recommended
                  Rude employees
                  Employees are not willing to help and the store was a mess.
                  by
                    Excellent management staff!
                    Miriam (Manager) and Angela (Assistant Manager) were professional and truly committed to providing exceptional service.
                    by
                      • Recommended
                      Excellent Service
                      I had a very satisfying experience. The service was great. I was helped to get a credit card. So I could buy a much needed washing machine.
                      by
                        • Recommended
                        Great job
                        I like shop at home depot because aesy to find what i looking for.frice is good.
                        by
                          • Recommended
                          Just want to appreciate a great employee!
                          Jane at returns in the Porter Texas store. You made my transaction a breeze and always with a smile and lots of kindness. Thank you.. Melissa F
                          by
                            • Recommended
                            Excellent service and expertise
                            We received exactly what we needed after we shopped at this location in Porter. The service was exceptional from Linda at the check out and from Jennifer in the paint department. Also, we asked some employees for suggestions to help with a project and they had good ideas and pointed us to the correct area in the store to get what we needed.
                            by
                              • Recommended
                              Customer service
                              Gigi was great with helping me with a faucet
                              by
                                • Recommended
                                Employed were very helpfull
                                The store in Porter Tx is very helpful
                                by
                                  • Recommended
                                  cashiers on Saturday
                                  There were pty registers on Saturday which is the most popular day. Some lines were 7 or more
                                  by
                                    Friendly staff
                                    Was in a hurry the minute I walked in was greeted and asked if I needed help employee led me straight to what I needed and got in and out thanks
                                    by
                                      • Recommended
                                      Great place to shop for home improvement in the North Houston area
                                      The store is always busy and always stocked well and employees are always helpful with finding items and project advice.
                                      by
                                        • Recommended
                                        Porter Home Depot is the BEST IN TEXAS
                                        Randy goes above & beyond to help customers. He picked out everything to remodel by bathroom & it is beautiful!!! He is so kind & helpful. Porter Home Depot is the best! Don’t go to Humble Home Depot, they are terrible!!! If you need help at Porter Home Depot, ask for Randy! Friendly service with a smile
                                        by
                                          • Recommended
                                          Great plant selection
                                          Although I didn’t find the plant that I was looking for, I was able to find one that suited my needs.
                                          by
                                            Exceptional customer service
                                            I was a customer at this store and had the pleasure of being assisted by Angela (Assistant Manager) and Heather (Gardening).The service they provided exceeded my expectations and went beyond what's expected of employees. This store is GREAT because of employees like Angela and Heather!
                                            by
                                              • Recommended
                                              Great salesman
                                              We were looking for a washer and Coach was extremely knowledgeable and helpful!!
                                              by
                                                • Recommended
                                                Easy shopping
                                                Can't get easier than shopping online and picking up at the Porter Home Depot.
                                                by
                                                  • Recommended
                                                  People
                                                  Found someone in the ile to ask questions to
                                                  by
                                                    • Recommended
                                                    Outstanding employee
                                                    Shanta At check out went above and beyond with her help.
                                                    by
                                                      • Recommended
                                                      Self cashiers, what's next, do we have to start unloading trucks next?
                                                      I'm sick to death of being my own cashier, if I have to, how about not stopping people at the door, you want me to cut down on your manpower bills, guess you should trust people.
                                                      by
                                                        Worst store ever.
                                                        Shelves are bare and in disarray in lumber, and the employees are dreadful. They mostly act like they hate their jobs and won't help you when asked. I won't be back.
                                                        by
                                                          Excellent customer service
                                                          Our cashier Ruthie was excellent and helpful!
                                                          by
                                                            • Recommended
                                                            Customer Service
                                                            I was in self check out looong line but Tami came and grabbed many of us to check out with them. Great job ladies
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 519 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              20360 Hwy 59

                                                              Humble, TX 77338

                                                              6.94 mi

                                                              Tool & Truck Rental

                                                              (281)319-0397

                                                              Pro Service Desk

                                                              (281)319-0307

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              20131 N I-45

                                                              Spring, TX 77373

                                                              12.67 mi

                                                              Tool & Truck Rental

                                                              (281)288-2201

                                                              Pro Service Desk

                                                              (281)288-2200

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              12730 W Lake Houston Pkwy

                                                              Houston, TX 77044

                                                              12.92 mi

                                                              Tool & Truck Rental

                                                              (346)312-4578

                                                              Pro Service Desk

                                                              (346)312-4575

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm