Reviews for Powder Springs #6940

Cashier Alicia was efficient and pleasant. Shows dedication.

I had a great experience shopping at this store. I was I a hurry so I asked an associate where I could find the items that I needed. I was directed to the product location with pinpoint accuracy which saved me very precious time. My sales cashier “Shannon” greeted me with a smile and made me feel welcomed.

Aliyah Dalys and other coworker were so nice kind and friendly and helpful on my visit. Dont know much about gardening and they helped me out. The three were so warm and welcoming. Made my day better.

I was so happy to hear I was receiving a grill for father's Day. Me and my wife went, found the grill of a lifetime and a store associate named Joseph, sold me the product him and his co worker went to talk to a manager named Noah who told me I would receive the online price off 349.00 instead of 399.99 perfect evening!!! I walked up to a rude lady who I overheard talking to Noah who had just left just to ask to watch my cart. I realized I had the wrong credit card so drove 30 min home got it 30 min back to find out Mr Noah, of course was not there but oh Karen was who was still on the phone with Mr Noah. I reminded her of the conversation myself, my wife, Joseph and his helper all had with Noah. She told me pretty much I was lying. " She was on the phone with Noah still" but would not let me talk to him. Would not honer any price and told me she was the store manager. When I find out Noah is over Karen and Brett is over Noah. So lost my 50.00 in savings lost my warranty because of Karen and her oh so beautiful people skills. Put everything else back and got charged for a 2 pack of charcoal instead of the one I bought. I have built cell towers for 20 yrs watching about a million a yr go out of home Depot. Not to mention the home renovation we are and have been doing. This is by far the sorriest experience.. So to Noah, you need to stay until a competent manager can take over who will follow your orders and not stay on the phone for two hours. Joseph and the other guy thank you your help and attitude finding me the discount even though I did not get it you two went up and beyond...... 10 stars and a raise should be given.. Sue, you checked me out your work ethic and just being near you was a breath of fresh air.. Last and least Karen Wendy's and big lots is hiring I am sure your Betty crocker rude but would make a perfect fit as a yarn sewing bag girl.. top pay 16k yr Oh I forgot Noah was unbelievably helpful and did a mature great job helping us it is not at all his fault he truly from hello to bye was a perfect example of a leader and Manager

I bought a freezer on line and was very disappointed in how long it took to get to my home. It did not come from my local HD. It came from Canada and was left in my garage. I am not able to pick up a freezer, and I am certainly not able to ship it back to Canada.

I can tell you that if you need help and their is a problem, find Andrea and Karen they will take of you and the problem. They will get whatever you need or find a way to try and help you.

MOST OF THE ASSOCIATES WERE KIND AND HELPFUL, HOWEVER, THE MANAGER, NOAH WAS VERY DECEPTIVE

I forgot the names of the two men who helped but they were great. Really appreciate the young man who took the time to do an excellent job.

Have checked several other stores with no luck. This Home Depot seems to always have good inventory.

The staff at that location was very friendly very helpful! better than any other home Depot including the one at the corporate location, at the corporate location they have the worst customer service and they're right across from the corporate office

I was in the store today and was helped by a few of your employees but Arthur M in Gardening was especially helpful and was able to direct me to another of your stores with more of the product I needed.

Sue and Angela are great Home Depot employees.

I had to return something and it was real quick. I needed something loaded and I was given great help.

2 times have in person help which beats online ordering.

Angela rocks as a customer service representative,she is polite,nice,kind and knows a lot about the products carried in the store. If she doesn’t know she will find out for you, she doesn’t point and send you in different directions,she cares and takes care of customers.

Low stock in everything I tried to purchase. I ended up having to go to another store to get the drawer pulls I needed. The inventory was also in the wrong place making it difficult to quickly find what I needed.

I was very happy with the with Roybi tools we just purchased. We also had a great associate who was very knowledgeable and professional. Thanks Home Depot And Floyd Lankford

Angela was great and resourceful and willing to help. She rocks @ 1062 Richard D Sailors rd location

I have been visiting this store since it opened and customer service has fallen off drastically. The associates do not have enough knowledge to assist the customer or give alternative suggestions. And that’s when you can get someone to come and assist you after being paged for 30 minutes.

Alicia attended us very well and was helpful throughout the time we were there.

Tamika was AMAZING thanks

This store not only had what I needed It had products that made my project safer

The Powder Springs Home Depot has always been the greatest HD I’ve ever shopped! It continues to amaze me of their friendly smiles and continued fantastic service to the customer!

We had been shopping for a new refrigerator for weeks. We were given excellent Customer Service by your sales associate, Montana. There had not been anyone in the appliance department, so we asked at the service desk to have someone paged. Montana was about to clock out, but she came and helped us with absolute professionalism and patience. She was courteous, efficient - but not rushed - and gave us answers to every detailed question. Montana represents your store with excellence!

Everything was available

Store associates were friendly and helpful, especially Mannetta took time to personally help us find and select the items we needed.

The store was wonderful and busy but still eager sales people on a Saturday ready and willing to help you find what i needed.

Andy at hardware and Aaliyah ( hope spelling is good) at the self service cashiers were awesome and friendly and approachable and helpful! They made sure to ask if I needed help and to answer my questions and to satisfy a need. Andy helped me find a screw that required him to go above and beyond to help me out. And Aaliyah helped me make my purchase at the self-serve cashiers and was warm and cordial as she helped. She said she "wanted" to help me. Keyword, wanted. Made me feel welcome and helped. Thank you both!

Amazing staff which keeps helping me to save on most of my purchases.