Curbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup
Filter Reviews By:Rating, Profile, Gender, Age (279)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 279 reviews
Oct 20, 2020
Excellent,location and the personal are very well informed as to where items are located.
Excellent,location and the personal are very well informed as to where items are located.
by
Verified Purchase
Recommended
Sep 29, 2020
This store is clean with adequate lighting and appears to be following CDC guidelinees for preven...
This store is clean with adequate lighting and appears to be following CDC guidelinees for preventing spread of Covid-19 while allowing a safe shopping experience. Sales associates were friendly and provided great assistance.
by
Verified Purchase
Recommended
1 found this review helpful
Sep 26, 2020
frendley staff. knowledgeable,
frendley staff. knowledgeable,
by
Verified Purchase
Recommended
1 found this review helpful
Aug 25, 2020
My overall experience is usually pleasant here. Today it wasn't crowded and the employees didn't ...
My overall experience is usually pleasant here. Today it wasn't crowded and the employees didn't seem stressed. My only issue was the employee, who might of been new, told me I couldn't get the blinds cut, then proceeded to tell me he wasn't sure. I told him that I I received help before and insisted to ask another employee. He came back and told me he was wrong. Along with that he started small talk with me about my massage room, said it was bougie that I had one. I replied that I was a Massage Therapist and he continued to be ignorant in his small talk. He then decided to pull his mask down and crack jokes with his co-worker who had to show home how to cut blinds. I received my blinds and I said thank you, yet no friendly response but them just walking away continuing their convo. I hope my next experience is better.
by
Verified Purchase
Recommended
1 found this review helpful
Aug 11, 2020
Very clean and very professional and helpful staff! Carolyn is amazing!
Very clean and very professional and helpful staff! Carolyn is amazing!
by
Verified Purchase
Recommended
1 found this review helpful
Aug 4, 2020
A worker named Kensel fave us very good customer service!!
A worker named Kensel fave us very good customer service!!
by
Verified Purchase
Recommended
1 found this review helpful
Aug 3, 2020
My experience was fantastic: my order was accurate, service was great, and help rendered was usef...
My experience was fantastic: my order was accurate, service was great, and help rendered was useful. All associates were friendly and professional.
by
Verified Purchase
Recommended
1 found this review helpful
Jul 30, 2020
Store was clean, associates wore masks. Well stocked . Very pleasant shopping experience! Asso...
Store was clean, associates wore masks. Well stocked . Very pleasant shopping experience! Associates very helpful.
by
Verified Purchase
Recommended
1 found this review helpful
Jul 20, 2020
ms.carolyn you rock. thank you
ms.carolyn you rock. thank you
by
Verified Purchase
Recommended
1 found this review helpful
Jul 16, 2020
Employees were friendly and helpful. We found all the items we needed
Employees were friendly and helpful. We found all the items we needed
by
Verified Purchase
1 found this review helpful
Jul 7, 2020
Roger was in an electric isle and assisted me and my grandpa with replacing a 240 cord and puttin...
Roger was in an electric isle and assisted me and my grandpa with replacing a 240 cord and putting on a 220 cord , he explained everything through and was very knowledgeable about it even gave me a Play by play . Best service I have ever had ! And I work as a manager for McAlister’s and know some great customer service employees this man should be a very valued employee . He even helped us with a fencing project my papa liked him so much he walked 8 or 9 isles over just to ask him a question about it because he though he might know something about fences , that man walked way down to the isle and helped us pick through screws and find concrete anchors in the size we needed and gave us some tips ( my papas a retired carpenter and he was very impressed) , Roger did the best job I’ve seen in a long time highly recommend this store.
by
Verified Purchase
Recommended
1 found this review helpful
Jul 1, 2020
I would not recommend this store. Customer Service informed me that they had my product in stock...
I would not recommend this store. Customer Service informed me that they had my product in stock and could deliver it to my house within two days assembled.
I drove to the store paid for my item and was told after I paid that they could not deliver my purchase because they did not have any assembled even though they had several in stock. They lost a good sales ring because they were lazy and did not want to assemble the product or get it down from the top shelf. Really upset about wasting my time at this store.
by
Verified Purchase
1 found this review helpful
Jun 29, 2020
Excellent customer service from mostly young employees .. would highly recommend this store
Excellent customer service from mostly young employees .. would highly recommend this store
by
Verified Purchase
Recommended
1 found this review helpful
Jun 21, 2020
Friendly and helpful associates.
Friendly and helpful associates.
by
Verified Purchase
Recommended
1 found this review helpful
May 29, 2020
This store is a hot mess! Dirty and not stocked well at all. In dire need of some work!
This store is a hot mess! Dirty and not stocked well at all. In dire need of some work!
by
Verified Purchase
2 found this review helpful
Apr 30, 2020
If you have some type of discount, such as the 10% Veteran discount, be sure to tell the cashier ...
If you have some type of discount, such as the 10% Veteran discount, be sure to tell the cashier when you begin checking out.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 16, 2020
I was denied a return because of "retail equation" reporting all my returns and in store credit p...
I was denied a return because of "retail equation" reporting all my returns and in store credit perchases and have flagged my drivers liscense as a bad person. They do not take into consideration the amount of items/money I spend, only just how much I return or use in store credits. I am a builder/contractor/remodeler. I am buying material for jobs every day spending thousands of dollars.
by
Verified Purchase
1 found this review helpful
Mar 15, 2020
Very nice and knowledgeable staff
Very nice and knowledgeable staff
by
Verified Purchase
Recommended
1 found this review helpful
Mar 11, 2020
My husband and myself went in to Preston Home Depot today taking back a charger I bought online t...
My husband and myself went in to Preston Home Depot today taking back a charger I bought online that was wrong ,the lady and gentleman went way beyond what they had to . I really appreciate the way the store was today and definitely will return.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 5, 2020
Store employees are very helpful, friendly, and took care of everything i went in for this morning.
Store employees are very helpful, friendly, and took care of everything i went in for this morning.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 4, 2020
Pipe & fittings well stocked and organized.
Pipe & fittings well stocked and organized.
by
Verified Purchase
Recommended
1 found this review helpful
Mar 4, 2020
Did not have an associate available in the department I shopped. Recieved help from a Cashier nam...
Did not have an associate available in the department I shopped. Recieved help from a Cashier named Jacob on what product I should purchase for a home light fixture. Would like to see associates available throughout the entire day.
by
Verified Purchase
Recommended
2 found this review helpful
Feb 2, 2020
The Customer Service was EXCEPTIONAL. I did not expect to have this level of service. Roger was m...
The Customer Service was EXCEPTIONAL. I did not expect to have this level of service. Roger was my associate. He was very professional, down to earth, and listened to what I needed. Roger provided options, both expensive and non-expensive for me to choose from. Roger not only helped me with my intended purchase, but helped me purchase items that I have been putting off due to lack of knowledge. Roger gave me confidence to purchases those items today rather than waiting. Roger let me know that I could return anything as long as I did it within 90 days. I normally bring a subject matter expert with me to help advise me. I'm pleased to say that the expert was already there when I got there. I will not have to return any of my purchases, as Roger's suggestions were spot on. I will certainly be back to this location for future purchases. Roger should be commended for a Job Well Done!
by
Verified Purchase
Recommended
Jan 2, 2020
The staff are friendly and go out of their way to make sure your shopping experience is great!!!
The staff are friendly and go out of their way to make sure your shopping experience is great!!!
by
Verified Purchase
Recommended
1 found this review helpful
Dec 15, 2019
Wow did we ever get extraordinary service at this location! Kevin was one of the best associates ...
Wow did we ever get extraordinary service at this location! Kevin was one of the best associates I've ever had help me out in any store! The store was very clean and well stocked! We will definitely start shopping at this location!
by
Verified Purchase
Recommended
1 found this review helpful
Nov 14, 2019
Store was clean an they had what I needed but I was confused and needed help. The employee acted ...
Store was clean an they had what I needed but I was confused and needed help. The employee acted put out when I asked for help. Eventually ended up just getting it myself.
by
Verified Purchase
1 found this review helpful
Nov 8, 2019
If you need any assistance with paint, ask for Lisa or Karen. They are very friendly and helpful!
If you need any assistance with paint, ask for Lisa or Karen. They are very friendly and helpful!
by
Verified Purchase
Recommended
Oct 22, 2019
My husband and I go to this store frequently. The employees are pretty friendly, but I feel there...
My husband and I go to this store frequently. The employees are pretty friendly, but I feel there should be more employees in each department and maybe more training.
The store is clean.
We recently went in to purchase a dryer. The lady that worked with us, Traci, was very helpful. However, she was by herself and I feel there should have been one more salesperson in the department.
by
Verified Purchase
Recommended
Oct 15, 2019
They make you do it yourself at checkout, do I look like I work there? What happened to cashiers...
They make you do it yourself at checkout, do I look like I work there? What happened to cashiers?? Please tell the manager this new system sucks.
by
Verified Purchase
1 found this review helpful
Oct 10, 2019
Everyone seems to be working. Hopefully, the product which
Everyone seems to be working. Hopefully, the product which