#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(217)228-3302
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5432 Broadway St
Quincy, IL 62305
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Customer Store Reviews

  • 4.8 out of 347 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (347)
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Showing 1-30 of 347 reviews
Always get the help and service I need here thank you
Always get the help and service I need here thank you
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very knowledgeable and helpful employees.!!
Very knowledgeable and helpful employees.!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
great help friendly
great help friendly
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Very customer service oriented employees. Aaron in kitchen and bath rocks it!
Very customer service oriented employees. Aaron in kitchen and bath rocks it!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I am always greeted when I enter the store. Most of the associates are very friendly. The store i...
I am always greeted when I enter the store. Most of the associates are very friendly. The store is usually clean and easily shoppable and I can always get help when I need it. The only complaint I have is when I shop at night I have encountered cashiers at the checkout lanes are busy talking amongst themselves and I usually have to ask to be checked out.
by
  • Verified Purchase
  • Recommended
The store is clean and staff are very friendly and more than willing to help
The store is clean and staff are very friendly and more than willing to help
by
  • Verified Purchase
  • Recommended
Very helpful- found me rebates for my appliances that apply in my state (MO) when they are in Ill...
Very helpful- found me rebates for my appliances that apply in my state (MO) when they are in Illinois! Thanks!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
My “go to place” for paint and items for any home projects that I am doing. The employees are fri...
My “go to place” for paint and items for any home projects that I am doing. The employees are friendly and helpful. I like the layout of the store and the inventory is great.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Went in to look for a fine thread bolt. Asked store employee for help. She had no idea what she ...
Went in to look for a fine thread bolt. Asked store employee for help. She had no idea what she was talking about
by
  • Verified Purchase
  • Recommended
frustrating shopping experience
frustrating shopping experience
by
  • Verified Purchase
  • Recommended
Tremendous employees at The Home Depot in Quincy, Illinois! From Kevin in Lumber to Sparky in li...
Tremendous employees at The Home Depot in Quincy, Illinois! From Kevin in Lumber to Sparky in lighting, Jimmy at checkout and Jason in customer service who made keys for me-every person took the time to go the extra mile. I could have never done the projects I needed to do without their helpful ideas! Kevin showed me how to fix a problem quickly when I had limited time and had never done anything like this before. He gave me step-by-step instructions, showed me the proper tools and products and I was thrilled with the results! Terrific, super helpful attitudes, and each person I talked to at the store was engaged and focused on my specific needs. A real testament to hiring great people!!
by
  • Verified Purchase
  • Recommended
I had an appliance delivery issue with an out-of-town retail store that provided discounted price...
I had an appliance delivery issue with an out-of-town retail store that provided discounted prices. I received "back ordered" notices 3-4 times and my time frame was narrowing so, I contacted the Store Manager to explain my dilemna and to see if Home Depot could help. Not only did they price match, the Store Manager and his Appliance Department employee arranged for the appliances to be delivered and installed in a different city where we will be moving. That is going above and beyond and I would definitely recommend this store!
by
  • Verified Purchase
  • Recommended
My husband and I recently moved to the area and our home needed some new flooring and several oth...
My husband and I recently moved to the area and our home needed some new flooring and several other small projects. We were so happy with the service and prices available at Home Depot in Quincy. Thank you especially to Guy, who was very responsive, helpful and knowledgeable in the flooring department.
by
  • Verified Purchase
  • Recommended
Home Depot has become my second home while we are in the construction stage of building a house. ...
Home Depot has become my second home while we are in the construction stage of building a house. Many of the employees have become like friends, and welcome me by name when I walk in the door. I am so grateful for their help and all the time they spend walking me through all the decisions to be made. Shout out to Margie and Chuck, especially!
by
  • Verified Purchase
  • Recommended
Extremely helpful employees and managers!! Highly recommend shopping here!
Extremely helpful employees and managers!! Highly recommend shopping here!
by
  • Verified Purchase
  • Recommended
The floor staff were friendly and knowledgeable. They did little things that aimed to please.
The floor staff were friendly and knowledgeable. They did little things that aimed to please.
by
  • Verified Purchase
  • Recommended
Great sale price on item. Employee very helpful,knowledgeable & friendly with purchase.
Great sale price on item. Employee very helpful,knowledgeable & friendly with purchase.
by
  • Verified Purchase
  • Recommended
Employees are friendly and very helpful
Employees are friendly and very helpful
by
  • Verified Purchase
  • Recommended
I am a widow having to undertake home maintenance/improvements myself and our local Home Depot ha...
I am a widow having to undertake home maintenance/improvements myself and our local Home Depot has always been a place I could go to for reliable help and advice. this is very important to someone who does not know what to do. the store is always clean and everyone was friendly.
by
  • Verified Purchase
  • Recommended
Patricia helped me in the appliance department - she was knowledgeable and honest about the diffe...
Patricia helped me in the appliance department - she was knowledgeable and honest about the different brand names - excellent customer service skills - really listened to me and understood what was important to me in selecting my dryer
by
  • Verified Purchase
  • Recommended
I have lived in Quincy for six years and shopped at Home Depot from the very first day. I've a...
I have lived in Quincy for six years and shopped at Home Depot from the very first day. I've always found the products I need at a reasonable/competitive price and have always experienced friendly and helpful employees at the Quincy store.
by
  • Verified Purchase
  • Recommended
Very satisfied. They go the extra mile to please me the customer. Have good sales, price mat...
Very satisfied. They go the extra mile to please me the customer. Have good sales, price match, deliver & install. What more do you want.
by
  • Verified Purchase
  • Recommended
Great store, well stocked & if they do not have an item the helpful staff will order it. Staff is...
Great store, well stocked & if they do not have an item the helpful staff will order it. Staff is very helpful, knowledgeable & friendly!!!
by
  • Verified Purchase
  • Recommended
Good prices. Convenient location.
Good prices. Convenient location.
by
  • Verified Purchase
  • Recommended
I recently over here from Massachusetts where the HD stores are not as clean, organized and the e...
I recently over here from Massachusetts where the HD stores are not as clean, organized and the employees are definitely not as helpful or friendly. I would always make my husband go in and I would sit in the car. Now I love to go to Home Depot. I can find what I’m looking for and if I can’t, someone is always there to help me.
by
  • Verified Purchase
  • Recommended
We have been customers at the Quincy Home Depot store for over 20 years. Competitive companies ha...
We have been customers at the Quincy Home Depot store for over 20 years. Competitive companies have come to town but have never provided the standard of service or assistance with projects that we have received at Home Depot. We ceased going to these stores years ago and find everything we need for home and garden right here. Great team of folks at the Quincy Home Depot.
by
  • Verified Purchase
  • Recommended
Very clean
Very clean
by
  • Verified Purchase
  • Recommended
Love Our Local Home Depot Very friendly and very welcoming and if you have a question they give y...
Love Our Local Home Depot Very friendly and very welcoming and if you have a question they give you the answer to the best of there ability
by
  • Verified Purchase
  • Recommended
This store has excellent, friendly employees. I find what I need here, and if I can't, there is ...
This store has excellent, friendly employees. I find what I need here, and if I can't, there is always someone around to help. Aisles were clean and stocked. Great place to get gardening supplies...or anything else.
by
  • Verified Purchase
  • Recommended
Last night I tried to order the product that I needed to continue my bathroom project on line how...
Last night I tried to order the product that I needed to continue my bathroom project on line however the message I got was that the product was out of stock. So this evening I went to the Quincy store and they were able to order the product for me. They were friendly and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 347 reviews

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