#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(217)228-3302
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5432 Broadway St
Quincy, IL 62305
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Customer Store Reviews

  • 4.8 out of 347 reviews
97%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (347)
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Showing 1-30 of 347 reviews
helpful and friendly
helpful and friendly
by
  • Verified Purchase
  • Recommended
The employees at the Quincy Home Depot Store have always made it easy for me to get what my husba...
The employees at the Quincy Home Depot Store have always made it easy for me to get what my husband needs for farm building projects, home repair, etc. They seem to make it a mission to be available to help, and know where their products are in the store, to get a person in and out of the store quickly, which is very much appreciated!
by
  • Verified Purchase
  • Recommended
I shop this store on a very frequent basis and always find the employees very helpful in helping ...
I shop this store on a very frequent basis and always find the employees very helpful in helping me locate products or providing information about how to install or use the products I purchase. The store is always clean and I can always count on be able to use clean restrooms. I find the prices either compare or beat any of the other competitors in this area.
by
  • Verified Purchase
  • Pro
  • Recommended
Marty and Justin were great!
Marty met us with a smile & a wave at the end aisle when called upon to help us with our new house keys!
by
    I have to say, I was very disappointed in this store!! I ask 2 people to help me find screens tha...
    I have to say, I was very disappointed in this store!! I ask 2 people to help me find screens that you put in windows!! One told me to look for someone else and the other one pointed to where they should be. Seriously!!!! That's UNACCEPTABLE!!! So I found this nice young lady working and I ask her to help me!! She took me right to them!! Even explained the difference in the 2 screens!! Kudos to her!!!
    by
    • Verified Purchase
    The store was very clean and very well organized. The sales people were very friendly. Made you f...
    The store was very clean and very well organized. The sales people were very friendly. Made you feel welcome
    by
    • Verified Purchase
    • Recommended
    Very helpful w our current home projects.
    Very helpful w our current home projects.
    by
    • Verified Purchase
    • Recommended
    The staff has always been helpful when we have needed assistance.
    The staff has always been helpful when we have needed assistance.
    by
    • Verified Purchase
    • Recommended
    Love it!
    I prefer to go to Home Depot for everything I can. We have a Lowes and a Menards locally but I would much rather spend my time and money in home depot. We are there almost weekly if not more often.
    by
      • Recommended
      the people are friendly
      the people are friendly
      by
      • Verified Purchase
      • Recommended
      We like to shop the Quincy Home Depot store. The sales staff are knowledgeable and helpful.
      We like to shop the Quincy Home Depot store. The sales staff are knowledgeable and helpful.
      by
      • Verified Purchase
      • Recommended
      I had a great experience with Ann, the kitchen designer that I worked with on the cabinet plans f...
      I had a great experience with Ann, the kitchen designer that I worked with on the cabinet plans for our kitchen renovation. Very patient, spent lots of time to ensure the design was what I wanted. She had great suggestions and worked with me on pricing as well. I highly recommend working with her!
      by
      • Verified Purchase
      • Recommended
      I just ordered new laundry room appliances. The transaction went smoothly. The employee that help...
      I just ordered new laundry room appliances. The transaction went smoothly. The employee that helped, Jason, also saved me an additional 10% ($229.46) with a promotion that I was not aware of. I can't wait for delivery to use my appliances!
      by
      • Verified Purchase
      • Recommended
      The store was very helpful, after I drove 30 miles for a part that I was told was their, was NOT.
      The store was very helpful, after I drove 30 miles for a part that I was told was their, was NOT.
      by
      • Verified Purchase
      • Recommended
      This store has always had what I needed and the help has always been friendly. I do wish it would...
      This store has always had what I needed and the help has always been friendly. I do wish it would offer a discount for veterans like your competitor
      by
      • Verified Purchase
      • Recommended
      Store is well stocked, while staff are very friendly & helpful as well as knowledgeable. Store i...
      Store is well stocked, while staff are very friendly & helpful as well as knowledgeable. Store is very clean & orderly
      by
      • Verified Purchase
      • Recommended
      HOME DEPOT AND THE EMPLOYEE'S HAVE ASSISTED US WITH HOME IMPROVEMENT PROJECTS AND THEY CARE ABOUT...
      HOME DEPOT AND THE EMPLOYEE'S HAVE ASSISTED US WITH HOME IMPROVEMENT PROJECTS AND THEY CARE ABOUT THE MILITARY BY ASSISTANCE IN THE FORM OF 10% DISCOUNT. IF YOU NEED HOME IMPROVEMENT ITEMS THE HOME DEPOT WILL HAVE IT OR CAN ORDER IT FOR YOU.
      by
      • Verified Purchase
      • Recommended
      Employee that go beyond your expectations to find an answer for a question on a product or find s...
      Employee that go beyond your expectations to find an answer for a question on a product or find someone with knowledge on how to help with your project.
      by
      • Verified Purchase
      • DIY
      • Recommended
      The best customer service I have ever seen in any store
      It took no time at all. Marty the sales lady asked if she could be of help and help she did.
      by
      • Verified Purchase
      • DIY
      • Recommended
      Plumbing woes
      Plumbing problem required fixing a part in the tank. Associate recommended the best option for us to utilize, and explained how quick and easy this is. We bought the replacement part, followed the associate's instructions, went home and provided the replacement. IT WORKS WONDERFUL, and was easy to replace, following carefully the instructions of the associate! Love the helpful staff that Quincy Home Depot provides. That's why I shop there, over and over!
      by
      • Verified Purchase
      • Recommended
      Home Depot Experience
      Exceptional help. Knowledgeable and pleasant to work with.
      by
      • Verified Purchase
      • DIY
      • Recommended
      need to hire some seasoned people that are knowledgeable and willing to help
      associates are too young do not know about products and have no desire to find someone that does
      by
      • Verified Purchase
      • DIY
      • Recommended
      Wonderful customer service provided!
      The store was clean and well organized. Employees were in every department. All employees smiles and offered their help. One of the employees went above and beyond to help us in multiple departments with questions we had.
      by
      • Verified Purchase
      • Recommended
      Experience
      The staff are knowledgeable. Very friendly. Place is clean
      by
        • Recommended
        Great store, really enjoy shopping there.
        Clean store with good people working there. The store was well stocked and things are easy to find.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Great Store to bussiness with
        Love going to this store. There's always helpful associates near by to assist you if needed. Store is well stocked, very clean and easy to get around in.
        by
        • Verified Purchase
        • DIY
        • Recommended
        Working with Marty on multiple purchases of various kind
        Marty, a 10 year employee of the store was exceptional. Most all the employees are knowledgable and friendly and rarely do I have to wait, but today Marty raised the bar even higher ! She what I wanted from a woman's description, knew where to look and how to see if the items would workout! Thank you Hoe Depot for Marty!
        by
        • Verified Purchase
        • Pro
        • Recommended
        Very helpful associate.
        While looking for Preen, the item we needed was out on the shelf but was in stock up high, still boxed. A young man, named Gary, was stocking the department and climbed the stair ladder and moved several boxes to retrieve what we needed. He did it pleasantly and without any qualms about being taken away from what he was doing. A very pleasant experience to have someone so helpful.
        by
        • Verified Purchase
        • DIY
        • Recommended
        it was very nice to shop today
        I was happy w/ the help I recieved and the store was in great shape got home 35 mile away and was missing some tile that was not in the box I called and they will take care of it
        by
        • Verified Purchase
        • Recommended
        Very helpful employees!
        I needed help to pick out a small gas grill. I had several I wanted to see. More than one employee went out of their way to help me, from looking up information to moving a rolling ladder to help me look inside one that was higher up on a shelf. Another showed me grills outside and eventually helped me to try to put it in my small car. That didn't work so they assisted me in making arrangements to pick it up later. Everyone was super nice and friendly. One even gave me grilling tips! Thanks Home Depot!
        by
        • Verified Purchase
        • Recommended
        Showing 1-30 of 347 reviews

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