Reviews for Rancho Mirage #667

As usual, we received excellent customer service from Marian and the rest of the staff at Rancho Mirage Home Depot! Thank you for the great customer service.

Always a clean, well stocked store with friendly workers. Been shopping here since it opened. Tried the competition 2 times for a specific product but it's just not the same.

I enjoy this store because it is convenient, spacious, clean and the employees are generally friendly.

WONDERFUL STORE

Shopping experience was amazing. I hardly go in and ask people for help because not a lot of them help with compassion and true acknowledgement without feeling like your interrupting their schedule. On the other hand I had a project where I had to build Monitors stands for my new speakers and I needed wood cut. Toan in this department did an excellent job. He recommended a few items that will help provide a more solid foundation. Super happy with how he treated and responded to our need! A++++++

The store is cleaned and stocked always! Employees like Jeff, James and Gregory are there to help you make tough decisions!

So happy that the store is open during the COVID 19 pandemic. Employees are always courteous and helpful! Prices are always good and you can easily find what you are looking for.

The store manager Mario is terrible at his job, terrible with his customer service skills, and has no business being a leader of a store. I’m very disappointed with my experience on 4/19/20 but I’m pleased to say I will never shop at this store again.

Great experience

I shop at this location for convenience. My last visit was a bit rough. Employees did not offer to help me after I told them I was handicapped. I had to walk quite a ways to look for what I wanted and it turned out it was included in the item I had already picked up and two employees didn't know this.

Always very helpful at this store. Especially Bill in plumbing (I think that's his name). We've gotten him several times and he is always so helpful.

Joe in the paint department absolutely ROCKS! He's the most energetic, helpful, and efficient paint expert I've ever run into. He really went above and beyond in customer service for me and others as I observed.

Their store is in order and clean . The employees were amazing they helped me right away.

Personally did not receive the assistance I needed, random carts sitting in the way making it difficult to easily get around the store. Never greeted or approached by any employee.

The store was clean and loaded with Christmas decorations. I have been shopping at home depot since the 80s and met many helpful and friendly employees, even a few at this store but unfortunately they weren't working the last trip.

The store was fully stocked and had many employees to help us find what we need. They were friendly and helpful with knowledge in lighting we were wanting.

Very poor customer service. Too bad they won't let me write a real review because anything too truthful doesn't meet their guidelines for a review and gets rejected.

Knowledgeable emoloyees, the store is clean and well organized.

Employees are very knowledgeable about the products they carry and they could save you a lot of headaches and time.

Hire some human cashiers. One employee trying to handle multiple issues that arise at the same time creates an unacceptable delay for everybody.

Employees are helpful and knowledgeable in their products. Managers there are down to earth, friendly, patient, and just overall great people.

The store is always clean and the emplyees are always helpful.

Horrible customer service center. Will not be returning to this location. Charged wrong for product and it took three visits to get it corrected and was treated like it was an inconvenience for the employees in the store. Rude employees that have no interest in customer service. A supervisor on his cell phone instead of offering assistance. Crazy that this is ok.

Most employees provide very helpful service. One employee, Stephanie always provides excellent, friendly and helpful customer service.

This is a good location, its always clean, everyone has a good attitude, and are knowledgeable about products and tools needed for whatever job your taking on.

In the survey I just finished I put my reviews of my experience with the two wonderful associates, Chari and the young man in the paint department, please refer to it. As I stated in that survey they were excellent and with people like that working in your store you shouldn't have any problem with customer satisfaction. Thomas

good staff and always great experience shopping this store overall

In the survey, it said that I marked that I would not shop at that store again. That was marked in error. I will be shopping there each time I need something. I did find the products with assistance that I appreciated. The store was clean. Associates were friendly and helpful.

great store-been shopping HD for over 20yrs-as contractor and home owner-wish more stores in this area had rental equipment all thought !

Would not recommend this store due to a very mean and unpleasant cashier linda she has twice given me a difficult time because she dont know how to input my boss's company I work for tax exempt I'd number she she yelled at me very rude as if I didn't give her the correct I'd number so she call a head cashier and the head cashier did input my i:d number with no problem linda maid me feel like it was my fault and she shouldn't do that to customers I left this store today with a horrible feeling like I do dont want to return to this store because of her