#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)670-4430
Tool & Truck Rental(847)670-4400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
350 E Kensington Rd
Mount Prospect, IL 60056
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Customer Store Reviews

  • 4.7 out of 813 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (813)
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Showing 1-30 of 813 reviews
Very rude associate!!! - Irma (Blinds Dept)
I'm a remodeling contractor. I usually buy most of my materials at this store. I had a very humiliating experience with this associate. I hope that management will act on this matter. Most of the other associates at this store are friendly and they know me since I shop here everyday. Because of this experience, I may not go there since I don't want to see this associate!
by
    Linda @ self checkout was great. paint section was not.
    I asked the employee at the paint section.. “sorry but do you happen to know where the yardsticks are at?”, and he quickly responded with, “right in front of you” with a condescending tone. aim at this location often (Im a carpenter) and Linda at self checkout was nothing but kind and helpful. Definitely a good contrast for the paint desk experience.
    by
      • Recommended
      Check out
      I went in to get light bulb self check out is all they have will not go back
      by
        Love this store
        Love this store best service ever
        by
          • Recommended
          Great service.
          I had to get supplies that the plumber needed.I got help in the isles with Home Depot employees. They were very nice.
          by
            • Recommended
            Home Depot helpful employee
            Ask for Frank at Randhurst Home Depot if you want the best, most intelligent and helpful advice. The guy is outstanding.
            by
              • Recommended
              Great customer Service.
              Cashier KAMALABEN was very nice and was helping me with this issue with the credit card from THE HOME DEPOT. Much appreciated.
              by
                Honeywell filters
                I went to shop for a particular size filter and wouldn't you know it was right in the front of the store .I walked in ,took it and walked right back out.It was just if it was placed there just for me. Now that's service!!!
                by
                  • Recommended
                  Jackie is terrific!
                  At checkout, Jackie was a delight! She suggested a Home Depot credit card and thanked us graciously for visiting. A pure delight! Thank you.
                  by
                    • Recommended
                    Check out!
                    I’m not happy with the self check out.
                    by
                      Customer Service
                      Helina helped me to save money by signing up for a Home Depot credit card.
                      by
                        • Recommended
                        Great place to buy all what you need for home
                        I love this location. The personal staff are well educated, friendly and smily. They are ready to help any time! The selection of goods are very various, I always find what I need.
                        by
                          • Recommended
                          GOOD JOB
                          GREAT PEOPLE ,GREAT SERVICE,THANK YOU!
                          by
                            • Recommended
                            Checkout
                            Halina was great at check out. It was late, our kids were crabby, and she helped keep them calm.
                            by
                              • Recommended
                              Great shopping experience
                              From start to finish was a great experience
                              by
                                Go out of your way for Randhurst Home Depot
                                Bathroom vanity cabinets, shower enclosure through partner Euroview; custom Bali blinds. Website ordering and delivery are the best. Great job every time.
                                by
                                  • Recommended
                                  Always has what I need
                                  I needed to get bolt cutters to help one of my employees get her things out of her locker after she accidentally locked the keys inside. I was pointed to the exact area I needed and given a good recommendation.
                                  by
                                    • Recommended
                                    AWESOME EMPLOYEES
                                    Franf Davis was outstanding from the tool department. Went up & beyoud the call.
                                    by
                                      • Recommended
                                      AMAZING customer service!!
                                      Greg was awesome! he was super friendly and helpful. We told him we work for a nonprofit and were getting items for our fundraiser on Saturday and he made sure we were getting a good deal and was very knowledgeable about the product.
                                      by
                                        • Recommended
                                        Can’t even get a call back
                                        I paid 20 dollars for someone to measure for a new sliding door 3 weeks ago. No one ever called to come out. We called and they said they were backed up. I need this done this summer. If they can’t do it, they need to let customers know!
                                        by
                                          Great experience
                                          Bought two vents for the floor, they fit like a glove. It is a bonus that Home Depot had them in stock. Quick and easy shopping experience.
                                          by
                                            • Recommended
                                            Great store
                                            Employees are very helpful, store is always organized and clean
                                            by
                                              • Recommended
                                              Quick in and Out
                                              I stopped at the Randhurst location for some gardening things. They had everything I needed. Jesela the cashier noticed I only had a handful of items and was able to check out my order swiftly.
                                              by
                                                • Recommended
                                                Great overall service
                                                Purchased 2 storm doors and Mike made the process go smoothly.
                                                by
                                                  • Recommended
                                                  best experience ever at home depot
                                                  this store and staff have always been good, but recently have been having excellent service at randhurst location!!.... i have a store next to work, but will drive out of my way to go here!!
                                                  by
                                                    • Recommended
                                                    home Depot
                                                    Had to buy a new gas stove ASP. Jay Angel was in the appliance department and helped us with our needs
                                                    by
                                                      • Recommended
                                                      Great checkout experience with Kamala
                                                      She was very helpful
                                                      by
                                                        • Recommended
                                                        Friendly employees
                                                        Kamala is a cashier in the garden department and is very pleasant to see. She’s very helpful and always smiling. A true asset to H D.
                                                        by
                                                          • Recommended
                                                          Excellent staff service
                                                          Checkout staff are exceptional with their demeanor and assistance
                                                          by
                                                            • Recommended
                                                            Everything is wonderful!!
                                                            I also bought downy fabric softener, toilet bowl cleaner, cleanser, night light, a tomato plant, jalapeno pepper plant and a green pepper plant and they all work wonderful and the plants are growing good.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 813 reviews

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