Reviews for Randhurst #1913

I was trying to fix a dripping shower on a Friday after work. Turning the water to the house off and dismatling the shower fixture, I ran to Home Depot. It was now about 8:30 pm. I worried that near closing, I'd have a hard time getting help to make sure I had the correct Kholer replacement valve. No problem at all. One of the staff near self checkout directed me to Thomas, the plumbing department manager - who happened to be checking stock on a high lift. Thomas came down from the high lift and helped me select the right valve. The designs have changed over time. He went as far as to cut open the package to show me how everything matched up with the old one I had with me. What a great help! Shower fixed water back on shortly thereafter.

Store employees went above and beyond to meet my needs

Go see Jose in electrical for excellent customer service and product recommendation. Aviel Williams in pro account services is also really accommodating and really made this trip count. Avoid the rude red head - I didn’t quite catch her name but if you want unprofessionalism and immaturity, ask her anything and she’ll give you an attitude and roll her eyes continuously, she’s the reason the store lost a star :)

Associate at check out very helpful and friendly.

Very helpful employees

Always courteous and helpful!

Good staff and very friendly.

Yes,very helpful and respectful

This store is one of the best if not the best HD around. Thank you for all your help!

Nice and friendly people. The store is clean and very organized

Install dept. Was very unprofessional. I been a card holder for a long time and had other items installed this time was really bad

I received a very friendly welcome into the Home Depot and was very pleased that it wasn’t just from one person but multiple. The cashier, Andrea was so kind to help me check out which made everything quicker and more efficient.

This store is clean and products were easy to find, and the employees are very friendly and very helpful. Also, prices of items I needed were better than other stores!!!

Great staff and leadership. Team members are extremely helpful, friendly and knowledgeable.

I found what I wanted in the paint department-it seemed like the paint department employee was more interested in talking to another customer than shaking a can of paint. I almost walked out!!!!

Lobe shopping at this store. The staff is generally pretty friendly and helpful. Especially Jean in the paint department! She and above and beyond to help me do a color match!

Sale Cashier Nitesh was super helpful along with other associates!!

Service was outstanding especially cashier Asha

Everyone there is so nice and an information highway….

Staff in the paint department very nice. Stayed with me to ensure I picked up the correct tools for the job!

Amazing employees and so helpful and friendly.

friendly staff and very helpful place

I absolutely love the Randhurst location. I drive out of my way to go to this location. I have never had a bad experience here, and I always feel that they have the customer's back. I have had to return items here and they are always wonderful and very helpful. I purchased a fresh Christmas last year and the service was very sweet. The gentleman certainly helped us get into the spirit. I also have a special employee who always seems to be there and I refer to him as my personal advisor his name is Jim and is usually in hardware. My most recent experience was trying to find some Green Gobbler. Dan V from electrical helped me obtain some from another location. He was amazing! Love Randhurst Home Depot!

Got good advice from associate in paint department. I appreciate the common sense.

Ashur was akazng. I can't thank him enough for helping me today.

Andy Lee Store Manager doesn’t not get back to you when you have a situation. He says “I will certainly look into this for you and get back to you”. Well when Andy? This has been going on for several months now. I hate that I walked into this place and gave $15k.

I did like customer service the mangers Ashur and Emily and Wenny and Nick.k they all professional thank you all .

Very helpful and knowledgeable personal, great selection of items in store.

!!!! nice store, clean, friendly associates!!! Will visit again!!!1

Service clerk was very friendly and took care very fast.