Reviews for Rhinelander #4930

If you want someone to help you at the Rhinelander Home Depot ask for Tim. He’s very helpful, knowledgeable and anxious to help.

I love this store because the employees are so friendly and helpful

Whenever we are in need of anything related to appliances hardware or other projects around our home, we always check at Home Depot first since we appreciate the help and selection and friendly staff!

Employees are all so knowledgeable in all areas of the store! The paint department staff are especially helpful.

This happened a couple of years ago. I paid over $800 for an indoor set of 2 doors. When my grandchildren were visiting shortly afterward, they got a little rambunctious and water got spilled on the door which was not caught right away. This led to the discovery that the door's covering was something akin to glorified cardboard/particle board when it began to disintegrate. For the amount paid for this product, I was unhappy to discover the quality of the materials used in its construction. (I was however able to scrape off the damaged area, apply wood putty, and then repaint the door so it now looks fine.) After I repaired it, I did take the time to express my frustration to the department manager (or perhaps assistant manager). Her response was: "What would you like us to do about this?" In this situation, I think it would have been more appropriate for her to have said either 1) sorry but the door is sold as is and it's unfortunate you didn't take more time to research its components, or 2) sorry for what happened, understand your frustration, and may I offer you a gift card as a way making things better? But leaving it up to me to come up with a suggestion was quite uncomfortable.

The cashier Gabrielle was very cheerful and made my day.

Was looking and looking and Cynthia B helped me get the right stuff at a better price !

Best deal for tool bixes

Good service. Good products. Very helpful

Excellent customer service on the Pro side. They went above and beyond this evening just before close.

I purchase just about all my paint here even if it may cost a bit more than somewhere else because of the customer service. They have always been extremely helpful and friendly.. these days you can't always expect that..

The appliance sales person was very helpful and friendly, assisting us in changing our refrigerator order to a model that fit our pantry.

Go to the Rhinelander Home Depot if you need any home projects done. They are so helpful and kind that you will leave with a smile on your face?

Everyone is so helpful, friendly, and the store is clean. This store takes pride in what they do and it shows. Keep up the great work. Nice selection and quality products.

Was able to return an item that was past the 90 days and associated were extremely helpful! Highly recommend!

Needed help in power tools section and was able to find someone quickly to assist in my needs. Very responsive and helpful

Fast and friendly service to cut a board. Thank you.

John was very knowledgeable, fast and friendly

Purchased a washer & dryer over two months ago. Dryer came in damaged twice and Home Depot tells me there is nothing they can do. You cannot keep the damaged product until they can deliver a non-damaged one. Save yourself the headache purchase appliances from a local appliance store that has stock.

The staff at The Home Depot #4930 is approachable and friendly. They really get it when it comes to customer service. They acknowledge you and ask you if you need help. If they don't know the answer, they seek another associate.

My husband sent me for a few things and, Jeff, was extremely helpful to find what I needed! Very Kind Man!!!

was having a bad day with project but with help from Damiam the day got better

The purchasing process was effortless!

I am an art teacher looking for children's tools and building supplies, wood and metal with tools to create. The employees were supportive in encouraging my plans and offering suggestions

I worked with Emily in your kitchen design department in your Rhinelander store and she couldn’t have been more helpful and knowledgeable. You’re fortunate to have her.

I like the customer service at Home Depot!

Everything is in good condition and very neat

Every employee I encountered at this Home Depot was friendly and eager to help me find what I needed. All were patient, made suggestions, explained the pros and cons of various products, and asked questions to help determine what was best suited for my situation. I happily recommend this store as a good place to shop.

I was met immediately by a sales person when I walked into the power tool department. She led me to the products I was shopping for and was very helpful as I determined which product was best suited for me. Outstanding shopping experience as well as checkout experience!

All the cashiers seem to be upbeat, and very helpful. The only name I remember is Damian, but they ALL seem to be exceptional.