#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(715)361-4400
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1400 E Lincoln St
Rhinelander, WI 54501
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Customer Store Reviews

  • 4.8 out of 594 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (594)
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Showing 1-30 of 594 reviews
Great customer service and in-store support
I was met immediately by a sales person when I walked into the power tool department. She led me to the products I was shopping for and was very helpful as I determined which product was best suited for me. Outstanding shopping experience as well as checkout experience!
by
    checkout
    All the cashiers seem to be upbeat, and very helpful. The only name I remember is Damian, but they ALL seem to be exceptional.
    by
      • Recommended
      Exceptional Customer Service at this store.
      I am remodeling a house in Ironwood and had to drive for about 2 hours to get to the nearest home depot. The store was well stocked and all of the people were so helpful. I'm used to the Home Depot stores near my home in Nevada. It's often hard to find anyone who has time to help you. Here I had people asking me if I needed help everywhere I went. It's like an alternate universe. This is a great store.
      by
        • Recommended
        Terrible customer service
        Care more about selling credit than serving the guests
        by
          Great Customer Service
          When in the lumber area, I ask for Dale to help. He's efficient, helpful, pleasant, and gets me to checkout with all my items. Being a woman, he helps by picking out quality choices or options.
          by
            • Recommended
            Staff
            A couple of staff helped me find what I was looking for and unfortunately I don't know their names, but I was helped without feeling like I was bothering them!!! DELAINO checked me out and was very polite and helpful!! Thank you.
            by
              Friendly staff
              Staff at this store are very friendly
              by
                • Recommended
                GREAT EXPERIENCE
                Clean, well-run, amazing experience. Tim Sage, Stephanie, and Customer Service desk were all friendly and professional, reached out for anything they could help with, really restores my faith in customer service!
                by
                  • Recommended
                  Countertop
                  Grace Jacobson was very kind and helpful
                  by
                    • Recommended
                    Terry the micologist
                    Terry was so helpful when my wife and I needed paint and brushes. He got us in and out with exactly what we needed!
                    by
                      • Recommended
                      Ben is very helpful
                      Example: Good options for different brackets.
                      by
                        A great store with very helpful employees
                        I want to give a shout out to Timothy, an employee of this store that always goes above and beyond to help.
                        by
                          • Recommended
                          Great Help
                          The youngsters helping at the self check out were great.
                          by
                            • Recommended
                            Return
                            Was not happy with refrigerator we bought due to manufacturer misleading description and they let me return it
                            by
                              • Recommended
                              Kitchen remodel planning
                              The kitchen planner I worked with was extremely experienced, knowledgeable and helpful. Larry was a pleasure to work with from designing to countertops. He made my experience enjoyable and easy.
                              by
                                • Recommended
                                Replacement windows
                                Am buying relacement windows for my home. They had the kind of windows and brand that I wanted.
                                by
                                  • Recommended
                                  Excellent service
                                  We came in to look at refrigerators. After looking at 2 other stores, we found that Home Depot was the best experience we had and purchased our refrigerator from them!
                                  by
                                    • Recommended
                                    Friendly, knowledgeable reps and clean store
                                    Have ordered to pick up many items and always a good experience.
                                    by
                                      • Recommended
                                      Fantastic trip to our Rhinelander Home Depot store
                                      Purchased items in several departments today. Pleased with all of the helpful staff I encountered. Thank you for all of the help. Paint to lumber department and check out. All friendly staff!
                                      by
                                        Great place to shop
                                        I didn't help with what I need but friendly workers and Josh was nice to talk to and very helpful and knowledgeable about the location of items
                                        by
                                          • Recommended
                                          great store
                                          store employees are always helpful and more than adequate stock to chose from. Pricing is very fair.
                                          by
                                            • Recommended
                                            Super Service!
                                            We had a young man named, LUKAS , help us and provide great service. I'm sure we will look for him again. The Ryobi Battery operated Self Propelled Mower is AMAZING! We had been shopping many stores before The Home Depot, All the of the in-stock products on our shopping list filled our wish list . We will skip the others and head strait to The Home Depot.
                                            by
                                              • Recommended
                                              Fantastic stove price
                                              We have looked for a new stove for a while. This week we decided to price a stove. The prices were way more than we were prepared to pay. We found a stove at Home Depot with everything and more for way less money. We went home and decided we were going to purchase it this week. And we did. So happy!
                                              by
                                                • Recommended
                                                The sale associates that we have worked with have been great!
                                                Our shopping for a propane grill was awesome!
                                                by
                                                  • Recommended
                                                  Julie is OUTSTANDING!
                                                  6-3-2023 Service counter employee at the Rhinelander Home Depot is OUTSTANDING. I wasn’t to thank her, (JULIE) today for her outstanding customer skills and knowledge!
                                                  by
                                                    • Recommended
                                                    This store needs some kind of service and better products.
                                                    My experience was sad. No assistance when asking about a weed eater, the clerk made me go back to get another plant hanger because there was no tag, the phone call for assistance after the sale was a waste of time. This store sells plastic, and cheap products and offers no service. If you are a handy person and know exactly what you need and want to check yourself out, then this store might work for you. But, if you need any kind of service, don't expect that.
                                                    by
                                                      Bad service
                                                      Never can find a employee to help find or get products... Don't even go a night... Employees are never around...
                                                      by
                                                        Thanks for all the answers
                                                        Thank you for helping us find what we were looking for, providing your expertise and making our shopping trip pleasant!
                                                        by
                                                          • Recommended
                                                          Thank you Rhinelander Home Depot
                                                          I always appreciate the extra help in finding an item, selecting an item, and/or loading my cart or vehicle. Thank you....
                                                          by
                                                            • Recommended
                                                            Great service!
                                                            I have purchased items and had to return the return process was painless, clerk was very courteous.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 594 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              2705 Sherman St

                                                              Wausau, WI 54401

                                                              48.94 mi

                                                              Pro Service Desk

                                                              (715)843-6414

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm