#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(610)532-1220
Tool & Truck Rental(610)532-1248
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
300 Macdade Blvd
Folsom, PA 19033
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Customer Store Reviews

  • 4.6 out of 605 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (605)
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Showing 1-30 of 605 reviews
HomeDepot is great
I’m a renter but I love HomeDepot and all the employees HomeDepot is Great
by
    Horrible customer service, delivery refund policy
    I purchased 8' posts and had them delivered, which there was a $35 fee. The items arrive damaged / defective. They will not pick up returns so I had to come up with transportation to bring them into the store due to their poor quality items. The cashier was rude, The uninterested to assist with the return, and had extremely bad breath. Why should the consumer be penalized a return / delivery fee when the merchant is at fault? If the correct, undamaged item was delivered, this return would not be required.
    by
      Amazing employee
      Had a wonderful experience in the nursery with Debbie, the cashier
      by
        • Recommended
        Return personal
        Brought two 1 lb boxes of aluminum nails, different lengths used one brought other back, cashier said box looks light, I took that to say I stole some from the box, tried to tell cashier all boxes like that, they said no they are not, I said, I go get two boxes off the shelf ,which I did, then I asked for apology, they said no manager, then said only thing he would do is put me out of store. Very insulted, very bad costumer service
        by
          GREAT SHOPPING AT HOME DEPOT !
          WHEN YOU GO TO HOME DEPOT, THEY HAVE EVERYTHING YOU NEED OR WANT.
          by
            Seed give away at the Home Depot-#4142
            I was very pleased with the display and the knowledge of the staff members on Saturday morning May 11th. They were there giving away seeds to help pollinators come to our area. I received great information and the free seeds for the area I am planting to draw various butterflies to my garden. Thank you Home Depot for running this event!
            by
              • Recommended
              Great great service
              I had to return a few uneeded items and MARGIE was great in handling the transaction!!
              by
                • Recommended
                Service orientation throughout the store has definitely improved
                In years past, I did not feel like the staff at Home Depot were as helpful as another building supply store near me. However, I must saw that when I dropped in today, I had staff eager to help me find what I needed and went the extra mile to help me figure out exact size cuts in needed in a 4' x 8' plywood sheet. Left very happy with the service.
                by
                  • Recommended
                  Shopping in Ridley Home Depot
                  Friendly, Kind and Helpful Service, Always !!!!! Thank You!
                  by
                    • Recommended
                    GREAT EMPLOYEES!
                    Employees were very pleasant, extremely helpful, & the visit to the Ridley store was GREAT.
                    by
                      • Recommended
                      Audrey Me - The most amazing home depo because it like going to a family function..
                      Staff are amazingly helpful and always greet me with a smile and same when I'm leaving. They helpful with finding coupons to help out with savings.
                      by
                        • Recommended
                        My Neighborhood Home Depot
                        I love the friendly and efficient service, the paint sample cards, and the Halloween decor is incredible!
                        by
                          • Recommended
                          SOME GOOD EMPLOYEES
                          AS CONSUMERS WE ALWAYS TAKE TIME TO COMPLAIN BUT NEVER TAKE TIME TO COMPLIMENT ON THIS DAY I HAVE TO TAKE A MOMENT TO APPRECIATE THE OUTSTANDING CUSTOMER SERVICE RECEIVED FROM A YOUNG LADY NAME AMIRA WHO SEEMS TO BE SUCH A GREAT ASSET TO HOME DEPOT I SINCERLY HOPE THAT SHE IS APPRECIATED JUST AS MUCH AS HARD AS SHE WORKS TO SATISFY CUSTOMERS SUCH AS MYSELF
                          by
                            • Recommended
                            Excellent Customer Service
                            Award of Excellence Presented To Cashier /Greater. at Home Depot Kayla 70959 McDade Blvd store She is Always present, polite, helpful, she listens and recommends the right product, asks for assistance on our behalf, she provides consistently high quality service in quick tome. Thank you
                            by
                              • Recommended
                              Bad customer service from JAMILA.
                              First time is excusable, everyone has a bad day. However occurring problems with JAMILA needs to be addressed. If you don’t like your job don’t take it out on your customers. Just quit !
                              by
                                Great Customer Service
                                I purchased a large item that was a big investment in my home and I’m happy to say that Jamila and Jim were very knowledgeable and helpful with all of my questions.
                                by
                                  • Recommended
                                  Way to get your Ryobi tools
                                  The only way I found to get the Ryobi One Staple gun was to order on line and pick it up in the store. I went to multiple stores over a month and even though they showed inventory they didn't have any. Wanted to buy Ryobi batteries today and free tool but there was no one around to unchain them or open the cage to the tool. Maybe I'll order online, maybe just not buy them.
                                  by
                                    Excellent Customer Service by Meghan & John
                                    Meghan and John and Johnny Mac at the Folsom Home Depot provided exceptional customer service!
                                    by
                                      • Recommended
                                      Marnie is awesome
                                      She helped me with my bags and refused a tip even though they were heavy!
                                      by
                                        • Recommended
                                        All employees are very friendly and kind and helpful
                                        The paint department is the best
                                        by
                                          • Recommended
                                          Horrible experience
                                          Employees should be able to help customers with their issues instead of telling them “idk” and/or sending them else where to figure it out. I.e. Clara
                                          by
                                            2 found this review helpful
                                            Store in General
                                            Employees go the extra mile
                                            by
                                            • DIY
                                            • Recommended
                                            wonderful customer service
                                            Great customer service at the ridley store. Helped to find sale item and helped to my car and loaded items into my car. So friendly and helpful!!!
                                            by
                                              • Recommended
                                              So very helpful
                                              Jammie and Lisa were so very helpful
                                              by
                                                • Recommended
                                                Helpful staff
                                                I enjoy this Home Depot
                                                by
                                                  • Recommended
                                                  Our favorite Home Depot!
                                                  We always find this Home Depot well stocked and with friendly staff willing to help!
                                                  by
                                                    • Recommended
                                                    Helpful and Knowledgeable employees
                                                    Always willing to answer questions.
                                                    by
                                                      Gardening Workshop Brought Me Here
                                                      A "Winter Seed Sowing" workshop brought me to this Home Depot. Everyone was friendly and helpful.
                                                      by
                                                        • Recommended
                                                        More GARDENING workshops
                                                        YOU MUST keep the gardening unit (Lisa, Mary, Jackie & Elaine). I would like to attend more workshops. Thank you.
                                                        by
                                                          • Recommended
                                                          Well stocked store.
                                                          I am building a rain barrel and needed a specific funnel component to make it work. Home Depot had some in stock. I can usually count on Home Depot to have what I need.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 605 reviews

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