#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(610)532-1220
Tool & Truck Rental(610)532-1248
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
300 Macdade Blvd
Folsom, PA 19033
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Customer Store Reviews

  • 4.6 out of 602 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (602)
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Showing 1-30 of 602 reviews
No cashiers
This store sucks. Cashiers talk amongst themselves instead of waiting on customers and acting like cashiers. Isn’t that there job?
by
    Knowledge employee
    We needed flashing and Tom from building materials was so helpful in showing was what we needed and was cost effective. The process was easy and helpful.
    by
      • Recommended
      good staff
      came back looking forward to buying the right stuff at the right price
      by
        • Recommended
        Great Place to Shop here in,Ok
        We bought Water Filters here where We could not find at any other HOME DEPOT We could not find. Thanks too. and This HOME DEPOT is Very Clean to walk through.
        by
          • Recommended
          This location is worth the travel
          Best store in the county..we’ll stocked, clean and employees are extremely knowledgeable, friendly and helpful
          by
            • Recommended
            Cutting plywood
            Dan did a GREAT JOB for us and was very proficient. The customer before us had about 10 plywood sheets cut into 4 pcs each and he did them in a timely manner.
            by
              • Recommended
              They don’t care about customers.
              I purchased a custom door from Home Depot. It was custom because it was an odd size for an older home, but very plain. It was steel with a lag moon of glass at the top. They gave me 6 months interest free, but I requested 12 months for an $1800 purchase. They refused saying there was no offer at the time of purchase, even though I get offers all the time and have been a customer for over 20 years. They did the install and then I received an email from them saying I was getting a refund. I called the store because there was a small refund that went on my card and the rest said cash. The girl said they do cash to avoid a full refund, but I could come in and put the refund back on my card. When I got there, the refund was gone and I was told by 2 employees that there was no refund and that’s just the way the store shows the breakdown. I said it clearly says customer refund and they said there was no other way to explain it. They were uninterested in me being upset. I will never shop at Home Depot again.
              by
                My visit was fast and easy as could be.
                I had stopped by this location to get a piece of wood that was critical to my project and needed ASAP. Everything was as it stated it would be online and the employees there were very helpful in assisting me, and I even got the piece of wood cut down to the specific dimensions that I needed which was very appreciated. The self checkout took less than a minute to ring things up and complete the purchase.
                by
                  • Recommended
                  Outstanding customer service
                  I would like to thank Mary for her outstanding customer service
                  by
                    • Recommended
                    Great Support
                    I needed material in 3 different departments. There was always someone there to help
                    by
                      • Recommended
                      Great experience
                      Today my experience in the store was awesome while.I came in a hurry I knew that being patient was extremely important..the associates I encountered today help me realize why I continue to shop Home Depot Nick at pro,,, Ro and Vinny getting my items....Amira and Bill at front end phenomenal customer service
                      by
                        • Recommended
                        Great service
                        The store manager helped me find the items I was looking and also offered some advice on ways to fix my situation. At check out the cashier was friendly and very helpful, even scanning my items after helping with a price adjustment.
                        by
                          • Recommended
                          Great employees!
                          I purchased an area rug and Ann Marie was very thoughtful and helpful with our purchase! Couldn’t have had a better experience with one of your employees
                          by
                            • Recommended
                            LISA ROBINSON's "Butterfly Workshops"
                            I am always delighted to attend LISA ROBINSON's "Butterfly & Pollinator Workshops". She puts so much into each one. From beautiful color photos of butterflies and their favorite flowers, to actual live butterflies in all stages of development. She even gives away free seeds!
                            by
                              • Recommended
                              Always good customer service
                              The staff at this Home Depot are always willing to help find an item and offer some tips
                              by
                                • Recommended
                                Customer service: Jamalia
                                Jamila has to be the worst customer service representative at Home Depot. She didn’t know where the scan codes were to scan my return item, she did an unauthorized return in which i did not request, and was disrespectful when I haven’t done anything to her. I’m not sure if it was a previous customer but she had an attitude.
                                by
                                  Awesome store and staff!
                                  The staff at this Home Depot are amazing! Thanks!
                                  by
                                    • Recommended
                                    Shopping experience
                                    The employees were very friendly & helpful. They helped us in finding what we went there for, & helped taking it out to our car. We will definitely be going back to this store.
                                    by
                                      • Recommended
                                      great customer relation
                                      I bought a grass trimmer today and it was great and employee are great
                                      by
                                        • Recommended
                                        Always a great experience at this Home Depot
                                        The employees are always asking if help is needed and things are easy to find. For a woman who knows her way around this store having friendly faces along the way always makes shopping here a pleasant experience.
                                        by
                                          • Recommended
                                          Exemplary service!!!
                                          Persistence pays off, because of Cashier JAMILA! Had trouble applying military discount. Jamila persevered to get system to work! Looking for someone to teach customer service... think Jamila!!!
                                          by
                                            • Recommended
                                            Wonderful Customer Service !
                                            I needed to purchase trim and I needed it cut to size. Dan in Lumber was so very helpful. He helped me pick the wood I needed and cut it to size. It looks great!
                                            by
                                              • Recommended
                                              Staff was very friendly and helpful
                                              I do not always like going to Home Depot. But the Ridley store has the most amazing staff. Shout out to Matt from seasonal
                                              by
                                                • Recommended
                                                Great Customer Service!
                                                Love shopping at this location. Even though there’s another one 5 minutes away from here I choose this one every time hands down. The customer service is great! When it comes to paint, Maxine was great and made my shopping experience here a breeze. She greeted me right away as I was browsing for paints and she was very knowledgeable and patient, even took the time to explain to me the different finishes, pros and cons of each, and gave recommendations for touching up paint trims. She went above and beyond, excellent customer service all around and I will definitely be shopping here again. Thanks Maxine!
                                                by
                                                  • Recommended
                                                  Excellent
                                                  Satisfied with my door.
                                                  by
                                                    • Recommended
                                                    Great Customer Service!
                                                    I stopped by this location today to pick up some plants for my home and was very delighted by the great customer service that I received. Plus, there were no long lines and I was able to check out very quickly. The Assistant Manager Keith was really helpful. This store is like a hidden gem!
                                                    by
                                                      • Recommended
                                                      Knowledgeable staff and excellent service!
                                                      When I had left my cart blocking the aisle a stock employee courteously asked if he could pass. Instead of allowing passage, I requested his help with a product and he immediately took out time to resolve my quandary. He was an angel in disguise!
                                                      by
                                                        • Recommended
                                                        Friendly and knowledgeable cashier
                                                        When a cashier sincerely smiles and looks happy to greet me at 7:30 A.M.I know this is where I want to shop again .What a nice way to start my day! also My merchandise was a great value in price and quality.
                                                        by
                                                          • Recommended
                                                          Helpful Staff
                                                          I was assisted by Jamila and Zaahir with the purchase of a small freezer. I am currently moving about with the aid of a pair of crutches and Jamila literally did all the leg work . She checked to see what the stock was and then went herself to physically check if the freezer was in stock. Zaahir was very helpful in helping me out the freezer into my vehicle. I can't thank them enough for the help
                                                          by
                                                            • Recommended
                                                            Mr Byrne
                                                            very happy and satisfied
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 602 reviews

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