#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)759-2604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2699 Henry St
Muskegon, MI 49441
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Customer Store Reviews

  • 4.8 out of 419 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (419)
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Showing 1-30 of 419 reviews
Awesome Service
I went to find a chest freezer that was advertised as a special buy . First guy helped me find the freezer, next guy checked the stock and helped me wit my purchase. I told him I was placing the freezer on carpet. He measured and cut a piece of plywood and a mat on a roll to perfectly fit underneath the freezer. I’m too happy!!
by
    • Recommended
    Great Experience
    We had a lot of assistance helping us find the things we needed.
    by
      • Recommended
      Over and above
      I can honestly say we gavent been treated this well in a very long time. Always so friendly here. Thx Artie , Kim and casie
      by
        • Recommended
        Retail "ROCK STARS"
        Always have what I need for the yard and home and the associates are so helpful and friendly!
        by
          • Recommended
          Friendly and helpful staff
          The staff here is very know and helpful to answer any questions.
          by
            • Recommended
            Shopping
            Always stop by the service desk the are Amazing especially Kia she’s the best.
            by
              • Recommended
              Truck Rentals
              Love the ease and convenience of renting trucks for local community as well as Penske Trucks
              by
                • Recommended
                Fix the power tool cage locks
                Customer service is very good, as is selection, but the locks on your power tool cages have to be addressed. I've seen multiple employees try to re-lock the cages after getting our a power tool for me as well as other customers. They struggle every time. It looks like the pad locks have to be lined up from the inside of the cage. This is a poor design that needs work. Help your customers by helping your employees.
                by
                  • Recommended
                  Great service
                  Alex ans Tamara went above and beyond thankful!
                  by
                    • Recommended
                    Never and issue.
                    I've been shopping at Home Depot for over 20 years and have never had any issue that wasn't resolved.
                    by
                      • Recommended
                      Outstanding customer service!
                      I needed paint and essentials. Salesman, pleasantly, helped me find everything I needed! Cashier was very helpful during checkout!
                      by
                        • Recommended
                        Location is great
                        This store has been hiring more team members and the team members are friendly and knowledgeable
                        by
                          • Recommended
                          Fantastic customer service
                          Everyone extremely helpful and polite! Kimberly ( sale associate) extremely knowledgeable and helpful
                          by
                            • Recommended
                            Kitchen Cabinets
                            Gayle Hewitt in the kitchen department did an amazing job helping us design and pick out our new homes kitchen cabinets and countertops. We couldn’t be happier with her service. Thank you!
                            by
                              • Recommended
                              Kitchen appliances
                              Becky G is the one to go to with all your kitchen appliance needs!
                              by
                                • Recommended
                                Lindsay (head cashier) was very helpful!
                                We went in to purchase items for finishing bathroom remodel and had keys made for a new door lock. Lindsay had a few people to help before us but was very nice throughout each customer.
                                by
                                  • Recommended
                                  Unprofessional
                                  Home Depot lost my business over $95 after I paid over 5,000 for cabinets because they tried to charge me an extra $95 to have the countered measured so they said I’m not paying for it and I said me neither so I canceled and the managers Kelli and Patrick didn’t treat me as a valued customer.
                                  by
                                    Exchangec
                                    Experienced employed with exchanges and products
                                    by
                                      • Recommended
                                      Everything I hope for in a store
                                      Plenty of knowledgeable staff available, all willing to help. Fully stocked shelves, clean store. As a home improvement novice, I appreciate the good advice I get when I shop here
                                      by
                                        • Recommended
                                        grate store to get all your tools and wood from
                                        I buy all my Ridgid tools and I get most of my wood there also.
                                        by
                                          • Recommended
                                          The BEST store employees!
                                          The customer service at this location was hands down the BEST we have encountered at ANY retail store in years! We entered the store with a problem and complaint (from an online shopping experience) and not only was it resolved they did so quickly and with a smile! Each of the three store associates we encountered on our trip were professional, courteous and helpful! HIGHLY recommend shopping this location for all of your home needs!
                                          by
                                            • Recommended
                                            Helpful
                                            Tamara was very helpful in returning my items.
                                            by
                                              • Recommended
                                              Understaffed
                                              Phone calls go unanswered. No communication to notify me that my online order had arrived. Staff, themselves, are friendly and as helpful as could be expected.
                                              by
                                                Emily was incredibly helpful
                                                Emily was very helpful. She is an asset to the store
                                                by
                                                  • Recommended
                                                  HOME DEPOT ROOSEVELT PARK
                                                  VERY NICE STORE, USUALLY HAS EVERYTHING I NEED WHEN I GO THERE
                                                  by
                                                    • Recommended
                                                    Service
                                                    I appreciate the convenience and selection of the store. Has everything I need. The store is always clean and service is great.
                                                    by
                                                      • Recommended
                                                      Great features
                                                      The home depot did an awesome job finding me a furnace & installing my new furnace
                                                      by
                                                        • Recommended
                                                        New Appliance
                                                        Becky was exceptional and very helpful in assisting us find a new refrigerator.
                                                        by
                                                          • Recommended
                                                          Horrible customer service
                                                          I tried to complete a purchase but was not able to and when asked for management to assist she was extremely rude and wouldn't even listen to me worst thing is I had the person with me go in and comple the same purchase and he is a man and had not one issue. But I did this makes no sense!! I will not return!!
                                                          by
                                                            Becky is the best!
                                                            If you’re shopping for a new stove, go see Becky in appliances. She was an outstanding help— patient with our (many) questions, not pushy at all, professional, and so knowledgeable! Really made buying our new stove a joy!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 419 reviews

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