#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(231)759-2604
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2699 Henry St
Muskegon, MI 49441
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 419 reviews
95%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (419)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 419 reviews
Your store is always a pleasure to shop at. It would be nice to be able to fill out a survey whe...
Your store is always a pleasure to shop at. It would be nice to be able to fill out a survey when I can't find what I want. If I walk out of the store unsuccessful in my search, I don't get a receipt with a user ID and a password on it to let you know my issues, you'll never know. Those are the trips you need to know about.
by
  • Verified Purchase
  • Recommended
The shingles are on one side of the store, the tool to remove the old shingles is on the other en...
The shingles are on one side of the store, the tool to remove the old shingles is on the other end of the store and the tool to cut shingles is in the middle of the store. Please put the tools for shingles by the shingle.
by
  • Verified Purchase
  • Recommended
i always find what i want .and store there is pretty clean to me. and surely people there every f...
i always find what i want .and store there is pretty clean to me. and surely people there every friendly and helpful .
by
  • Verified Purchase
  • Recommended
Had great customer service
Had great customer service
by
  • Verified Purchase
  • Recommended
I found the products I was looking for with the help of a knowledgable sales assistant.
I found the products I was looking for with the help of a knowledgable sales assistant.
by
  • Verified Purchase
  • Recommended
Great garden center
Great garden center
by
  • Verified Purchase
  • Recommended
Store employee working in the Garden Department Kat was very nice and pleasant and helped me with...
Store employee working in the Garden Department Kat was very nice and pleasant and helped me with everything I needed. She was professional and very knowledgeable about my questions. I am a 71 year old senior and she made my shopping trip memorable and enjoyable. I thanked her for her help and she said it was a pleasure to help and meet me. In this day of age you rarely find a young person willing to be help while also patient. Date of visit 5/21/19 Muskegon Mi store location
by
  • Verified Purchase
  • Recommended
if you have any questions or issues with this store contact Nicole as she is articulate, easy to ...
if you have any questions or issues with this store contact Nicole as she is articulate, easy to work with and knowledgeable. She is a doer...
by
  • Verified Purchase
  • Recommended
Store is good for picking up paint and lights and the small things around for around the house. D...
Store is good for picking up paint and lights and the small things around for around the house. Do not use their flooring services. We got screwed over by miscommunication on their part. They sent the wrong carpeting to the house and we never got contacted till my husband reached out. It took them 18 days to solve the problem and that’s because we asked for a refund. Would not recommend their installing services!!!
by
  • Verified Purchase
I usually don’t have a lot to say about a place to shop but I must add that the store employees a...
I usually don’t have a lot to say about a place to shop but I must add that the store employees are generally THE most friendly and helpful employees of anywhere i’ve shopped. They must stress this in training because they are VERY helpful and friendly....ALWAYS!! At least they are at the store at the zip #49441. Bravo to the training because a lot of stores could learn a lot from the example that Home Depot sets!!
by
  • Verified Purchase
  • Recommended
I received great service at this store.
I received great service at this store.
by
  • Verified Purchase
  • Recommended
This store is always clean easy to find everything and customer service is amazing.
This store is always clean easy to find everything and customer service is amazing.
by
  • Verified Purchase
  • Recommended
The salesperson was great(Brenda in appliance). Super shopping experience.
The salesperson was great(Brenda in appliance). Super shopping experience.
by
  • Verified Purchase
  • Recommended
Great store to see everything you need. Not always the cheapest but always quality. Friendly s...
Great store to see everything you need. Not always the cheapest but always quality. Friendly staff and rarely have to try to find someone to help
by
  • Verified Purchase
  • Recommended
The person running the design department of cupboards was excellent and very helpful. The store ...
The person running the design department of cupboards was excellent and very helpful. The store was also very clean and well stocked.
by
  • Verified Purchase
  • Recommended
If you want someone who is willing and able to help in a very professional manner, ask for Nicole!
If you want someone who is willing and able to help in a very professional manner, ask for Nicole!
by
  • Verified Purchase
The store had just what I wanted and it was nice and reasonably priced I bought a stove and I am ...
The store had just what I wanted and it was nice and reasonably priced I bought a stove and I am so excited to be receiving it by Friday I could have cried on the spot I’m going back for a refrigerator soon the service guy was awesome
by
  • Verified Purchase
  • Recommended
This store was very clean and products were simple to find and just a overall awesome atmosphere ...
This store was very clean and products were simple to find and just a overall awesome atmosphere to be in for a home improvement project!
by
  • Verified Purchase
  • Recommended
Was in the hot water heater isle for an hour and not offered help one time.
Was in the hot water heater isle for an hour and not offered help one time.
by
  • Verified Purchase
Went to this store for kitchen remodel. Designer Jake did an awesome job helping us. He was ver...
Went to this store for kitchen remodel. Designer Jake did an awesome job helping us. He was very knowledgeable and would highly recommend for kitchen remodel help.
by
  • Verified Purchase
  • Recommended
One of the friendliest, most helpful stores I've ever been in. I've never seen an upset face, and...
One of the friendliest, most helpful stores I've ever been in. I've never seen an upset face, and I've never seen anyone be anything but happy ... everyone is professional and the store is clean .... even the restrooms are beautiful ... and that's not really something I expect in a hardware store ... but I'm thrilled to shop there ... my girlfriend and I have declared it to be our favorite place to shop ... keep up the great work.
by
  • Verified Purchase
  • Recommended
Great store. First choice in my purchasing home improvement products
Great store. First choice in my purchasing home improvement products
by
  • Verified Purchase
  • Recommended
The store, in itself was clean well stocked. The associates of the different departments were kno...
The store, in itself was clean well stocked. The associates of the different departments were knowledgeable and extremely helpful. However, the policy of giving out military discounts is very deceiving if not completely misleading. I visited many Home Depot stores when I lived in the Detroit area and used their method of proving I had completed military service. But when I visited the Muskegon store I found that this store does not accept the same types of verification as other stores do. I find this type of nonsense to be unacceptable. Either Home Depot accepts the ID at all of it's stores or it doesn't accept them anywhere.
by
  • Verified Purchase
1 found this review helpful
I'm thankful that we have a Home Depot in our neighborhood. Sure, I could save a penny somewhere...
I'm thankful that we have a Home Depot in our neighborhood. Sure, I could save a penny somewhere else. How can I put a price on service? My last trip for a special plumbing fitting was a success thanks to the knowledgeable associates.
by
  • Verified Purchase
  • Recommended
The store employees are consistently very helpful and knowledgable. I'm less than impressed with...
The store employees are consistently very helpful and knowledgable. I'm less than impressed with management though....I've had two interviews for 2 separate positions that seemed to have went well but have never heard anything back from them. I came in with a solid work history and letters of recommendation and several professional references but no response back; seems unprofessional and inconsiderate to me.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Outstanding customer service late on a Monday evening. What a great group!
Outstanding customer service late on a Monday evening. What a great group!
by
  • Verified Purchase
  • Recommended
pleasant experience
pleasant experience
by
  • Verified Purchase
  • Recommended
excellent sales staff, very knowable, eager to assist
excellent sales staff, very knowable, eager to assist
by
  • Verified Purchase
  • Recommended
Always Friendly, Always Very Helpful. Great Place To Shop!
Always Friendly, Always Very Helpful. Great Place To Shop!
by
  • Verified Purchase
  • Recommended
Brenda working in the appliance department is a gem of an employee. Hope the store manager apprec...
Brenda working in the appliance department is a gem of an employee. Hope the store manager appreciates her as much as we do.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 419 reviews

Nearby Stores

Find Another Store

900 Jackson St

Grand Haven, MI 49417

9.76 mi

Tool & Truck Rental

(616)850-2410

Pro Service Desk

(616)850-2402

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

2727 Alpine Ave Nw

Walker, MI 49544

31.87 mi

Pro Service Desk

(616)447-1404

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

4900 Wilson Ave Sw

Grandville, MI 49418

34.21 mi

Pro Service Desk

(616)233-7534

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm