Reviews for Roseville #636

Jandy in the paint department was so helpful! She was the only person in the paint department that stopped to take her time to explain what we would need in order to paint the entire inside of our home. Jandy was very detailed and clear with her explanations and without her we would of been lost in trying to figure out how to get the job done. It's people like Jandy that keep us coming back to Home Depot.

The new check out is absolutely horrendous!!! They have taken out most of the clerks and now rely on self check out. 90% of the time the person needs help checking out, which slows the process down or you can't get to the "card only" check out stand because that stand is in front of the clerk. and the line is backed up wanting to use the clerk because no one wants to use the "card only" station. Nobody likes standing in line but what is better? Standing in line with people in front of you that don't know what they are doing or standing in line with a clerk who is trained to check people out. The person or persons who came up with this concept needs to work a real job where time is money and be forced to stand in the new Home depot lines.

Helpful, knowledgeable, and patient during my rushed store shopping trip. Assisted me in finding specific products and even suggested an alternate possible source for a rare product on my list. The store was clean and organized and workers busy yet attentive. I am very appreciative of this particular store and will continue to frequent it for all my home improvement needs.

The best store in the greater Sacramento area location i have been to so far compared to any of the others.

I have been a customer of the store since they opened. They have always been able to fill my needs.

I am glad to have such a great Home Depot in my area.

The employees are friendly and are very helpful when you need assistance.

Only offer self checkout

Dealing with Rico in the dripper department was the the best experience I've ever had. My husband passed away last year and had no idea how to do it. I called the stare and spoke with Rico. He reassured me it would be okay scheduled an appointment. When I came in he greeted with a friendly smile. He helped me build the entire project in 30 minutes. I could not help but cry because this was my husband's Job and Rico made it easy to understand. Rico is the reason I'll never shop anywhere else ever again.

I have not been to the store but the customer service on the phone was excellent, friendly and cheerful

Everybody was very helpful and friendly!

Horrible, unsafe and dangerous prodesk and service desk layout. Someone is going to get hurt. Personal interface is swapped out for lame idea.what would it take to have corporate listen to customers, obviously not asking or surveys. Unbelievable

Horrible and dangerous pro desk and service desk design, low product stock, Unknowledgeable associates and clogged aisles.

The #0636 Roseville, CA store is the most friendly one I have been in. It did not have the cultivator my husband was looking for but we were advised to look on line for it and found several of the size he needs.

this is one of the best stores that i visit , always room for improvement .

Best flooring selections of any other Home depot.

I love this Home Depot! The associates are always helpful and friendly and make me feel special!

ALL GREAT !!

They have everything! If the don’t, they help find it somewhere else.

I order a lot of items online then pick up at the Roseville location. On one of the orders I received an email saying it was ready for pick up. When I went to get the order one of the "item in stock" was somehow missing from inventory. The service desk rep found another same item with a couple of other parts inside that were not in the original one purchased. She then gave me the higher priced item for the same amount as the item originally ordered. Her willingness to help to get the order completed was outstanding. EXCELLENT CUSTOMER SERVICE

Good store and well stocked. Costumer service is typical.

Knowledgeable, competent and friendly employees who put the customer first and go out of their way to be helpful! It's apparent that this store values their local clientele.

If you go in the evening this store is quiet and there are plenty of folks to help

got great help with finding items. The cashier found some mistakes I made in selection a large amount of items. The items were replaced and saved me time and energy returning to the store.

Nicest, most knowledgeable employees. Be sure to look for the ceiling feature in the doors and window department. It’s a treat for the customers!

This is by far the best Home Depot in the USA. The long term associates are very knowledgeable and courteous. The pro desk rocks!!

Robin in flooring was very helpful ,very knowledgeable about sale and product very good employee

This store’s organization and cleanliness exceeds expectations! Their assistance from the associates was wonderful as well!

The store was very cline .and very good.and frindly.

staff is great! lots of parking and good prices!