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Filter Reviews By:Rating, Profile, Gender, Age (299)
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Showing 1-30 of 299 reviews
Jun 13, 2018
I find that when I go to the McKnight Home Depot that I always receive excellent customer service...
I find that when I go to the McKnight Home Depot that I always receive excellent customer service. The folks here really know what they are talking about! No matter what department aisle I am in, there is always someone that will help me in case I have a question. I love the DIY workshops that they offer too! Most recently, I learned how to install a backsplash for my kitchen! I will continue to make this location my #1 "go to" store.
by
Verified Purchase
Recommended
Jun 12, 2018
This is a great store. The staff there are friendly and helpful. They offer consistently good se...
This is a great store. The staff there are friendly and helpful. They offer consistently good service.
by
Verified Purchase
Recommended
Jun 6, 2018
The Ross Townshop Home Depot has a wonderful staff ! Always pleasant and very helpful.
The Ross Townshop Home Depot has a wonderful staff ! Always pleasant and very helpful.
by
Verified Purchase
Recommended
Jun 4, 2018
This location is great; the employees are genuinely friendly or at least good actors.
This location is great; the employees are genuinely friendly or at least good actors.
by
Verified Purchase
Recommended
May 22, 2018
Helpful, smart, freindly, clean!!!
Helpful, smart, freindly, clean!!!
by
Verified Purchase
Recommended
May 21, 2018
Quick and easy to receive help and assistance and leave within a short period of time.
Quick and easy to receive help and assistance and leave within a short period of time.
by
Verified Purchase
Recommended
May 10, 2018
I find the associates at Home Depot to be very accommodating and helpful. I try to NEVER shop at ...
I find the associates at Home Depot to be very accommodating and helpful. I try to NEVER shop at Lowes right up the street, where their associates are never helpful. I don't care what department I shop. The employees at Home Depot are far superior. If I do have one negative at this Home Depot, it is the location of the rest room and there is only one.
by
Verified Purchase
Recommended
May 7, 2018
Poor management and unaware of store scheduling and employee placement.
Poor management and unaware of store scheduling and employee placement.
by
Verified Purchase
1 found this review helpful
May 4, 2018
Extremely pleased with the help and the happy conversations with all the employees in any and all...
Extremely pleased with the help and the happy conversations with all the employees in any and all departments. Immediately directed to the item which I was looking for. The assistance was immediate and polite. All associates were friends and helpful.
by
Verified Purchase
Recommended
Apr 28, 2018
The employees here are very friendly and helpful
The employees here are very friendly and helpful
by
Verified Purchase
Recommended
Apr 28, 2018
You always have what I am looking for or are willing to order from HomeDepot.com for store or hom...
You always have what I am looking for or are willing to order from HomeDepot.com for store or home delivery. I have shopped ever since this location opened and plan to continue shopping here. Employees are special in my opinion. Each is knowledgeable about their area. They smile and are willing to assist you. The check-outs are efficiently operated provided the barcode is on the item. It rarely happens that the barcode is not on the item. The management is on the floor. The store is clean and fully stocked. I love this store!!
by
Verified Purchase
Recommended
1 found this review helpful
Apr 6, 2018
at points in time it seems that building and lot maintainance could have more priority. (ie:lack ...
at points in time it seems that building and lot maintainance could have more priority. (ie:lack of lot lighting during one occasion during extended period.made store and lot look closed.
by
Verified Purchase
Recommended
Mar 27, 2018
Very knowledgeable staff and good product variation. I choose Home Depot over the competition bec...
Very knowledgeable staff and good product variation. I choose Home Depot over the competition because of the service I receive and the friendly staff. I am new to maintaining a house so I am always able to find some practical advice and not a sales pitch, which is refreshing. Lots of personal testimony from the employees on certain brands or products. Great experience overall
by
Verified Purchase
Recommended
1 found this review helpful
Mar 24, 2018
I needed a replacement lawn mower, and went to my local Home Depot. I asked for a store associate...
I needed a replacement lawn mower, and went to my local Home Depot. I asked for a store associate and immediately one appeared. He answered all my questions, presented several options, and patiently explained the advantages of an extended warranty. I will be 74 shortly and had never bought an extended warranty for anything. I always thought they were a scam. The Home Depot warranty doubled the life of the warranty that the mower came with, and had no fees or additional costs associated with using it. I'm tired of fixing things on a mower that should not need my repair. I also enjoy talking with employees who like their jobs and who are not on commission!
by
Verified Purchase
Recommended
Feb 17, 2018
These hardworking and helpful people are some of the nicest people I have ever come across in any...
These hardworking and helpful people are some of the nicest people I have ever come across in any retail store! If you have any question on anything for your home project...this is the place to be.
by
Verified Purchase
Recommended
1 found this review helpful
Feb 11, 2018
Excellent store. Rental department is great, Dave is the best.
Excellent store. Rental department is great, Dave is the best.
by
Verified Purchase
Recommended
Jan 24, 2018
I love going to this store. Everyone is very helpful. Between work and personal, I am always goin...
I love going to this store. Everyone is very helpful. Between work and personal, I am always going there. Should get a job there after retirement!
by
Verified Purchase
Recommended
Jan 21, 2018
Parkin lot an store very well kept.
Parkin lot an store very well kept.
by
Verified Purchase
Recommended
Jan 13, 2018
Friendly professionals help me every time I am there. At other hardware stores, Im greeted by apa...
Friendly professionals help me every time I am there. At other hardware stores, Im greeted by apathetic high school students. At Home depot, especially in Ross Township, I'm welcomed and assisted to get what i need.
by
Verified Purchase
Recommended
Jan 1, 2018
The store employee are extremely helpful and knowledgeable about products they carry.
The store employee are extremely helpful and knowledgeable about products they carry.
by
Verified Purchase
Recommended
Dec 20, 2017
The Home Depot where I shopped was clean and well stocked. While I shopped, there were five assoc...
The Home Depot where I shopped was clean and well stocked. While I shopped, there were five associates who asked me if I needed assistance. When I did ask for help with shower doors I was directed to the salesman in the appliance department who was very knowledgeable and most willing to help me. He explained the components and a generalized installation. I am currently measuring and getting ready to purchase the door components. Great experience!
by
Verified Purchase
Recommended
Dec 13, 2017
Both management AND employees are rude and discourteous.
Both management AND employees are rude and discourteous.
by
Verified Purchase
1 found this review helpful
Nov 23, 2017
I find the Staff very courteous and helpful.
I find the Staff very courteous and helpful.
by
Verified Purchase
Recommended
Nov 13, 2017
Everyone is so helpful. They know the store and are familiar with products and project solutions.
Everyone is so helpful. They know the store and are familiar with products and project solutions.
by
Verified Purchase
Recommended
Nov 9, 2017
Wonderful help at paint counter. All employees throughout store were helpful.
Wonderful help at paint counter. All employees throughout store were helpful.
by
Verified Purchase
Recommended
Nov 5, 2017
Always pleasant, knowledgeable and helpful. Store is clean, neat and temperature comfortable all ...
Always pleasant, knowledgeable and helpful.
Store is clean, neat and temperature comfortable all seasons.
by
Verified Purchase
Recommended
Nov 3, 2017
There was a number of storm doors on display. The Specialist was able to explain the different mo...
There was a number of storm doors on display. The Specialist was able to explain the different models; making it easy for my wife and I to choose the one we bought.
by
Verified Purchase
Recommended
Oct 29, 2017
I can always count on finding the usual items I purchase being in stock in the store. And when I...
I can always count on finding the usual items I purchase being in stock in the store. And when I need help any of store associates can point me in the right direction to find what I an looking for & my cashier Cheryl this afternoon (4159 0008 04500) was pleasant & cheerful.
by
Verified Purchase
Recommended
Oct 22, 2017
My visit to Home depot on Ross Park Drive was completely satisfactory. Everyone was especially h...
My visit to Home depot on Ross Park Drive was completely satisfactory. Everyone was especially helpful. Cheryl
the cashier was excellent and the store and other employees were fine. I did find what I was looking for and was
very satisfied with my visit.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 6, 2017
Store employees are very knowledgeable and helpful. They were friendly and helped me with all my...
Store employees are very knowledgeable and helpful. They were friendly and helped me with all my questions and concerns.