#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(909)574-2402
Tool & Truck Rental(909)574-2408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
16783 Santa Ana Avenue
Fontana, CA 92337
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Customer Store Reviews

  • 4.6 out of 325 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (325)
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Showing 1-30 of 325 reviews
Best Home Depot ever.
It doesn’t matter who helped you at this store everyone is knowledgeable they give you truth and everything you ask them if they don’t know the answer they find someone who does. Monica, your head cashier to Deb, doll Christie, Rod, in garden Jodie in appliances. Maria and electrical and my boy Robert in the lot those people are what customer service is all about MVP awards all around give those people a homer award
by
    • Recommended
    Needs some repairs
    Noticed the shopping carts were covered with a shed/roof but It looks like someone crashed their car into it causing damage. Should try to fix just to make it look like a professional job.
    by
      • Recommended
      great service
      service was very good and everything was explained perfectly
      by
        • Recommended
        Great associates here
        I’ve had a few trips for various needs. I am not knowledgeable in any areas of the things I was attempting to accomplish. On every trip….day or night-the associates were all friendly, available, and super helpful. I appreciate the patience, knowledge, and help from all involved. Unfortunately, I was only able to get one of the associates names. Thank you, Sixto-thank you all! Much appreciated!
        by
          • Recommended
          Good quality people.
          Ever since that manager came on board the ball guy with the glasses, this store has never looked so good good quality people like Monica head cashier rod and Christy in garden Robert in parking super friendly people and very knowledgeable
          by
            • Recommended
            Many helpful associates
            On an unusual shopping trip, four different Home Depot associates were noticed and acted on issues that I was facing trying to retrieve items that were either locked away or up high in the racks.
            by
              • Recommended
              Best Service Ever
              Stopped in this Home Depot location to look for some new lights to replace the bad ones within my home. I was looking for a specific brand and type of light. I was not in the store for very long and I was already having a bit of trouble locating the brand I was looking for. I know for a fact I got these lights before at Home Depot. While wandering the aisle briefly, I noticed an employee of the store restocking some shelves. Instead of cutting into his work to ask him for help I started looking on the Home Depot app. It was at that very moment the employee got my attention instead. He nonchalantly asked me if I needed any help. His name was Gene, he was friendly and had stopped everything he was doing just to help me out. Just when I was thinking that maybe Home Depot no longer sold that brand and kind of light, he somehow was able to locate a pack for me. It was amazing how he was able to locate them even after I felt I check everywhere first. His help was certainly appreciated. He saved me some frustration and time that could have otherwise been spent further wandering the store looking. It was as if he knew exactly what I was looking for before I even entered the store. Thanks a million Gene! Thanks for your kind and attentive service with a smile.
              by
                • Recommended
                Good selection of products
                Close to home and usually stocked with things I need for projects.
                by
                  • Recommended
                  The Home Depot my neighbor Friends
                  This is gray opportunity for me or my family we owe 5 houses around this store and always we get necessary help from that store all employees are very helpful and knowledgeable about their Job
                  by
                    • Recommended
                    the employee I encountered cared
                    Shout out to Angelica at customer service desk. Overall on of the best interactions I’ve had with problem solving/solution oriented employee (anywhere,) as far back as I can remember.
                    by
                      • Recommended
                      Excellent Customer Service
                      I went to the Home Depot Store #1857 and received excellent customer service from the paint department to the cashiers and the manager.
                      by
                        Great customer service !
                        Deb, Dina , and David were amazing Home Depot reps! Made my shopping experience pleasant, they had remarkable customer service when purchasing my new washer !
                        by
                          • Recommended
                          Military discount
                          88 yr. old does not own a smartphone. Even with military I.D. cashier would not grant discount. Korean War Veteran.
                          by
                            • Recommended
                            This store is probably my favorite store. It carries everything I need for home projects of jobs i need to get done.
                            I've bought multiple tools there and I haven't had any regrets yet.
                            by
                              • Recommended
                              Great employees
                              On 5/24 I went to the store just to look around and find what I needed for some home projects. Judith was very helpful. She answered all my questions in the garden section and when I asked about screen doors, she actually escorted me to that area and handed me over to the guy working there. The guy( I forgot to ask his name, answered all my questions as well as showed me different options available as well. On 5/25, I came back with the purchases in mind and Judith again helped me. Judith, the guy and Lester who was the cashier today were very friendly, pleasant and all had smiles and were genuinely helpful. I had a great experience.
                              by
                                • Recommended
                                Monica took care of me!
                                I wasn't feeling well, Monica noticed right away. Got me water and a chair to rest. She saved me from fainting. THANK YOU MONICA ❣️♥️
                                by
                                  • Recommended
                                  Great employee
                                  I was at the #1857 HD on 4/3/23 at 630pm. And I went to the tools I could not find the one I wanted. However I found very helpful employee. Working and he even showed me a Hack in the HD app to set it for "In Stock" at my selected store. You should have more employees like him.Saved me time in the future.
                                  by
                                    • Recommended
                                    Isabel G. from service desk is awesome. You need assistance? she will go beyond your expectations.
                                    There’s an employee at store 1857 with the name of Isabel Gutierrez that works in the service desk. She has wonderful customer service skills. She goes beyond to assist. Reps like her really want to make me go back. She’s very professional and doesn’t drop the ball like other employees; plus she shows she really cares for her customers.
                                    by
                                      Awesome Customer Service!!!
                                      Really good customer service! Isabel Gutierrez will go out of her way to help you and provides excellent customer service!
                                      by
                                        • Recommended
                                        The best Home Depot located in Southern California
                                        The title says it all nothing more to add
                                        by
                                          • Recommended
                                          Pro desk
                                          Sylina and all the girls at the pro desk are so nice and super helpful...
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            Great organization
                                            Bought all materials, good quality
                                            by
                                              • Recommended
                                              always helpful
                                              never have a problem at this home depot i love shopping here
                                              by
                                                Amazing Staf!!! :D
                                                Mr.Skip helped my family out today. When we came back later that day, he greeted us and smiled. One of the staff near the plumbing area was also very kind. As well the cashier who helped us find a shower curtain. I love how they have bilingual staff. Y'all are awesome :D
                                                by
                                                  • Recommended
                                                  They have 29 door lock and they can’t fill the order!!!!
                                                  In the website they have so much and when I order they canceled the order because they find nothing!!!!
                                                  by
                                                    What happened to Service
                                                    never enough registers open causing unsafe line crowding in store would not apply veterans discount
                                                    by
                                                      Great location
                                                      I recently went to the Fontana location and I must say that I was impressed because of the clean store and friendly staff. Throughout the store, I was greeted and I walked through the isles. In addition, the store was well stocked. I will make this my preferred store.
                                                      by
                                                        • Recommended
                                                        Amazing Manager
                                                        Store Manager Fernandez is an incredible employee and manager at store. Very helpful and knowledgeable. He is friendly and assisted me with my needs. He further help carry my products to my vehicle and assisted me loading my vehicle with product. He is amazing! Very happy!
                                                        by
                                                          • Recommended
                                                          Nice store
                                                          Clean, had what we wanted!
                                                          by
                                                            • Recommended
                                                            horrible customer service
                                                            Waited an hour for help after I told them I needed help. Went back and asked again and they said the manager would come and he never did
                                                            by
                                                              Showing 1-30 of 325 reviews

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