Reviews for S Lakeland #6324

I went to home depot looking for Christmas deals and was bummed that they were out of the Dewalt battery starter kit with one free tool. Garrett from power tools came over and asked if I needed help - I told him I was looking for the battery starter set. He said there was one left and took me over to the aisle and went up the ladder to get the last one for me. He asked if I needed anything else - I told him I was looking for the Band Saw as the free tool but did not see any on the shelf. He took me down another aisle, went up the ladder again and got the last band saw for me. WOW! He's the Man! Garrett could have easily told me they were out of stock, but he went out of his way and put forth the extra work to make sure I got what I was looking for. GREAT JOB - Garrett!

Homedepot had everything I needed I'm a milwaukee guy and was happy to get what I needed for my new house definitely will shop there again

My son wanted to buy his mother a new stove for Mothers Day so we went to our local Home Depot and she found one that she liked. The sales lady "Gigi Frazer" was a wonderful sales lady. My wife is Korean American and I could see that Gigi explained everything in simple language so that my wife could understand all the paperwork and warranties. She was very knowledgeable of the appliance and explained the paperwork thoroughly. Her personality was very friendly and made us feel comfortable the whole time. I am sure that the stove will be exactly what my wife wanted. The warranties were very well explained with the service they provided and what was covered. MS. Frazer is the one to talk to when buying an appliance.

The self check out employee’s can’t even answer basic questions about what forms of payments you take, then get shifted off to customer service where one employee also didn’t know and actually looked like I had 3 heads when I asked. Then called over another employee Vanessa also in customer service, at this point completely frustrated no one can tell me if you offer, tap, Apple Pay , Samsung pay or a scan and go online option. So Vanessa comes over assuming something about a Home Depot credit and start saying we could look up by social security number. I’m like we just said we’re trying to Tap and Pay or scan and go option so we can check out and go. It was like no one was listening or were looking like they have never heard of APPLE PAY OR TAP to pay. So we just end up paying with card even though that’s not what we wanted to do. I then proceeded to ask Vanessa where the bathrooms were, I had my toddler with me and he needed to go. She didn’t even look up and vaguely goes in the back. She was incredibly rude and dismissive with her shrugging of her shoulders. Like you work in customer service, I’m sorry you hate your job! Honestly this is not someone you should be having in the front dealing with customers, attitude was very lack lustered to say the least, for the position she’s in. While everyone has bad days, when you walk through the doors of the establishment your employed at you leave it at the door. Also, we need to be offering other forms of payments then cards and cash. A lot of companies have tap to pay, Apple Pay and even a scan to go feature on the app. SUGGESTION for whoever is in charge of that.

Great store best around town

I am remodeling my home. The employees are very hrlpful with knowledge

There is never an associate around to help

This Home Depot is very organized and everything is easier to find

I got the wrong paint for this job I was doing and they made things very easy for me to return it. Thank you so much, Home Depot.

The manager Donna was great at helping us, awesome customer service!

I was able to get in out and exactly what I needed.

This is a great store purchase what you need. I do a lot of ordering for work and they are so friendly and they make sure the items I need are made available to me for pick up.

I love Home Depot's holiday selections. They are wonderful. I love Halloween and Christmas. They have such a variety of gifts and decorations.

I bought a Samsung fridge and am in love with it. The salesperson was amazing and the delivery was prompt. Only complaint is on another occasion, a different salesperson was dismissive when we asked for cabinet pricing, as if we were not worth the effort. It's okay though, because Miss Victoria stole the show with her charm and warmth. If you need a kitchen appliance, go see her!

Victoria is an amazing sales representative. She is courteous, attentive, friendly and overall very pleasant to work with. She made my experience at The Home Depot easy and smooth! She is definitely an asset to the company!

This is a great location. I am able to get in and out with ease. It's easy to locate what youre looking for and get at a reasonable price.

Rob in plumbing was amazing. So nice and helped me find everything I needed to fix my water line for my toilet. My water line is fixed thanks to rob explaining what I needed to do and helping get everything I needed.

Been in here many times and always had what I needed "In Stock" and have never met an employee that was not helpful, friendly and courteous to any of us as customers.

Carl, Dona, Louie were all awesome they helped me obtain the items I needed for my project. Thank you guys for being very personaible and helpful.

This company could not deliver in the afternoon with a 4 day notice. They didn’t even try to assist.

Don, in the garden center was very helpful on our last trip. We were planning to simply replace a broken garden hose, but he showed us how to repair it. We bought the needed part AND the new hose for a spare.

The product is awesome

I bought a microwave this week and am very happy with the price and results!

Great customer service experience, When I thought customer service was dead, Everyone was very helpful at home depot south Lakeland

I have a heart problem that makes walking for any distance around the store hard. This store always has working scooters available. The little things typify the store! THANK YOU!

Great enployees, great store. Clean, efficient and helpful.

Gave me a refund on a glass shower door that had exploded. 2 years after I had purchased the glass from Home Depot. Very Impressed with the quality of their customer service!

Great experience will be back again

I love this store and I visit often.