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Showing 1-30 of 714 reviews
Jun 16, 2021
I had great help this trip in selecting my purchases. Thank you to Amy for all of her help and k...
I had great help this trip in selecting my purchases. Thank you to Amy for all of her help and knowledge about the product that I came into the store to purchase. She was friendly, happy and very helpful. Rachael was very helpful too.
by
Verified Purchase
Recommended
Jun 16, 2021
On a previous visit we purchased a stove, microwave, washer and dryer. We we begin to have a prob...
On a previous visit we purchased a stove, microwave, washer and dryer. We we begin to have a problem with one appliance we were told it had no warranty. As a habit we always purchase warranties on household appliances. During the transaction we inform the associate that we wanted extended warranty on all products. We recurved a military discount that made one of the products cheaper and from experience the associate should have put it in manually since the original price was eligible for warranty. In short we wheee told that the associate does not make mistakes and they refused to give us the warranty that we told them we wanted and would have paid for. They completely dismissed it. The dates will show in our purchases. Please address this problem because corporate did not and the employee may do this to other customers because there is no recourse on His end being that he doesn’t make mistakes.
by
Verified Purchase
Recommended
Jun 10, 2021
Amazing store amazing employees
Amazing store amazing employees
by
Verified Purchase
Recommended
May 21, 2021
Staff was very friendly and helpful. Product was in stock, which was great.
Staff was very friendly and helpful. Product was in stock, which was great.
by
Verified Purchase
Recommended
May 15, 2021
I visited the store only to check the prices for refrigerators, but it was so easy!!..Giselle, th...
I visited the store only to check the prices for refrigerators, but it was so easy!!..Giselle, the associate who works in appliances department was very friendly and helpful. I definitely bought it.
by
Verified Purchase
Recommended
May 10, 2021
It was a pleasure to shop here and the employees were very helpful
It was a pleasure to shop here and the employees were very helpful
by
Verified Purchase
Recommended
May 1, 2021
Helpful, knowledgeable staff! Ask for Karen if you need any assistance in kitchen and appliances!
Helpful, knowledgeable staff! Ask for Karen if you need any assistance in kitchen and appliances!
by
Verified Purchase
Recommended
Apr 30, 2021
Great Service! Nice People ! Always Want to help & Serve you!
Great Service! Nice People ! Always Want to help & Serve you!
by
Verified Purchase
Recommended
Apr 28, 2021
Great store to shop for home remodeling
Great store to shop for home remodeling
by
Verified Purchase
Recommended
Apr 18, 2021
Products it claims are in stock online are never actually available, employees are extremely rude...
Products it claims are in stock online are never actually available, employees are extremely rude and do not want to help customers. I’ve been to this store more than a few times and the terrible customer service is consistent.
by
Verified Purchase
1 found this review helpful
Apr 11, 2021
The store is generally poorly stocked and the employees have a severely bad attitude, this partic...
The store is generally poorly stocked and the employees have a severely bad attitude, this particular time I went to purchase a pole saw, absent 13 in stock, get to the store the shelf is empty, go to the service desk the entrance is blocked by employees chitchatting and laughing, seven minutes later they finally asked me if I needed something, one of them came over to the aisle to help me find the item disappeared and never came back, I had to get the big orange ladder and climb around on the upper shelves by myself to find the stock, this is typical for every visit at this location
by
Verified Purchase
2 found this review helpful
Mar 30, 2021
One thing unique about this particular store is how the staff remembers you each time that you co...
One thing unique about this particular store is how the staff remembers you each time that you come in. They don’t only remember your face but they also remember what you had bought and what they had helped you with. Mostly they remember my Teacup Yorky Zoey Monique and I just happen to be with her. I love the fact that it is a pet friendly store. Believe it or not I’m more than one occasion I have noticed customers of this particular store being generous and offering to follow you out to your vehicle and lift heavy bags for you. May be a little thing to some people But to senior citizens it stands out exclamation
by
Verified Purchase
Recommended
Mar 28, 2021
The store has two outstanding employees. A young Hispanic young lady at the lumber cashing area ...
The store has two outstanding employees. A young Hispanic young lady at the lumber cashing area by the exit, extremely helpful sorry I didn’t get her name, Victoria at customer service awesome ladies. Can’t express my gratitude to them after a extremely bad day looking for a product of urgent need. Grateful to them
by
Verified Purchase
Recommended
Mar 7, 2021
The store is clean, the staff are friendly, and all the things that i need or want is in the stor...
The store is clean, the staff are friendly, and all the things that i need or want is in the store. i definitely recommend Home Depot the store where everything you need.
by
Verified Purchase
Recommended
Mar 5, 2021
I could ot get any help, employees could care less about getting me assistance.
I could ot get any help, employees could care less about getting me assistance.
by
Verified Purchase
1 found this review helpful
Feb 14, 2021
This particular store always has an employee that will take the time to help, particularly in the...
This particular store always has an employee that will take the time to help, particularly in the paint department. Never disappointed.
by
Verified Purchase
Recommended
Feb 9, 2021
In store shopping has all the fixing up needs that there can be... from new ceiling fans to hand ...
In store shopping has all the fixing up needs that there can be... from new ceiling fans to hand vacuums to paint and dowels...just some of the things we've purchased... very satisfied with quality of products.. Definitely my go to store...and if you don't have it there. On line works just as well...
by
Verified Purchase
Recommended
Jan 19, 2021
I do not recommend using this store if they are going to continue using same lady to greet people...
I do not recommend using this store if they are going to continue using same lady to greet people at front door. She is extremely rude. Also they only have self checkout and no cashiers. Very impersonal experience.
by
Verified Purchase
1 found this review helpful
Jan 9, 2021
Really appreciate the in-store Military discount, wish they also have it for online purchases, al...
Really appreciate the in-store Military discount, wish they also have it for online purchases, also this store does not have equipment for rental facilities, I have to travel across town to rent equipment.
by
Verified Purchase
Recommended
1 found this review helpful
Jan 3, 2021
This store is well stocked and organized. The salespersons are extremely helpful.
This store is well stocked and organized. The salespersons are extremely helpful.
by
Verified Purchase
Recommended
Dec 31, 2020
This store has a serious problem. While waiting for an employee to lower the lift so I could acce...
This store has a serious problem. While waiting for an employee to lower the lift so I could access the tool I was there to purchase a line of people waiting formed. The employee in the lift appeared unable to read off a list in order to select the items he was searching for. The employee on the ground could not recognize the people waiting. It appeared neither knew exactly what they were doing. This was the second I had ever been in this Home Depot and it was the same sad experience as the first. I will never go to this Home Depot again. I will make the drive to the store on the north side of town or simply go to Lowe’s.
by
Verified Purchase
1 found this review helpful
Dec 30, 2020
From helping with specific needs throughout the store to management, an incredibly helpful store!...
From helping with specific needs throughout the store to management, an incredibly helpful store! See Ronnie for pressure washers or Chris for doors! Everyone so helpful!!! Clean and well-stocked!
by
Verified Purchase
Recommended
Dec 19, 2020
Thanks to Tyler in the lumber department for the great customer service. He answered all my quest...
Thanks to Tyler in the lumber department for the great customer service. He answered all my questions and was helpful with making the appropriate cuts to the wood I bought.
by
Verified Purchase
Recommended
Dec 16, 2020
It’s a very sad situation, no one in the store seems to care, I was waiting in the checkout line ...
It’s a very sad situation, no one in the store seems to care, I was waiting in the checkout line down by the pro area, the regular line and there was 11 people in line, there were four pro associate standing up there a little register areas and not one of them was willing to help the girl who was checking everybody else, store needs new management
by
Verified Purchase
4 found this review helpful
Dec 12, 2020
Very helpful & knowledgeable employees.
Very helpful & knowledgeable employees.
by
Verified Purchase
Recommended
Dec 12, 2020
Best Hone Depot location
Best Hone Depot location
by
Verified Purchase
Recommended
Dec 11, 2020
the associate at the Pro desk was very polite and helpful
the associate at the Pro desk was very polite and helpful
by
Verified Purchase
Recommended
Dec 9, 2020
I have traveled from Wyoming to Michigan to Florida numerous times, this is undoubtedly the worst...
I have traveled from Wyoming to Michigan to Florida numerous times, this is undoubtedly the worst Home Depot store I’ve ever been to in my life, the store employees could care less about the customer in anyway, it is just a horrible shopping experience
by
Verified Purchase
1 found this review helpful
Nov 27, 2020
WORST customer service and management I've ever seen
WORST customer service and management I've ever seen
by
Verified Purchase
1 found this review helpful
Nov 5, 2020
Sal & Keenan were exceptional today with some flooring that I was purchasing. Both were helpful t...
Sal & Keenan were exceptional today with some flooring that I was purchasing. Both were helpful to figure out how much I needed.
Keenan went as far as explaining with small rooms, it is better to have lighter smaller squares to make the room look bigger. He also walked me to the double sided tape I needed for the flooring. Wonderful Customer Service!
Sal was awesome as well by making sure I had a straight edge on all of my flooring and a nice cardboard roll for the vinyl. He also informed me of the size being 12x20 because the rolls come in 12 feet. This information was very helpful.
They both even tried to help others that came by while still helping me.
Dawn in Customer service went above & beyond to help me check out and not making me walk to the other end of the store. She even came out in the aisle & scanned my items and then cancelled my transaction to let me redo it and get cash back that I needed. She also called for help for me to assist with loading.
All around excellent visit today which really helped me get through the day.
Thank you very much