#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(703)722-2602
Tool & Truck Rental(703)722-2608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
25000 Riding Plaza
Chantilly, VA 20152
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Customer Store Reviews

  • 4.7 out of 472 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (472)
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Showing 1-30 of 472 reviews
It is very good place to shop at , and would extremely recommend that.
It is very good place to shop at , and would extremely recommend that.
by
  • Verified Purchase
  • Recommended
Muhammad Azam helped in finding the needed products and required information. As a result, the sh...
Muhammad Azam helped in finding the needed products and required information. As a result, the shopping experience was great. In addition, he helped in multiple departments with great product knowledge and extremely good customer service. I commend Muhammad for the great customer service and think he is a great asset to the Home depot business.
by
  • Verified Purchase
  • Recommended
The garden department is exceptionally clean. The staff Cindy and Omar are friendly and knowledg...
The garden department is exceptionally clean. The staff Cindy and Omar are friendly and knowledgeable.
by
  • Verified Purchase
  • Recommended
Leslie Smith is great at customer service!
Leslie Smith is great at customer service!
by
  • Verified Purchase
  • Recommended
Emad H provided great customer service
Emad H provided great customer service
by
  • Verified Purchase
  • Recommended
Very nice store to shop whatever you need for your project.
Very nice store to shop whatever you need for your project.
by
  • Verified Purchase
  • Recommended
Cashier Douaa is very nice and helpful
Cashier Douaa is very nice and helpful
by
  • Verified Purchase
  • Recommended
The store does not enforce the mask policy. They let customers who refuse to wear masks into the ...
The store does not enforce the mask policy. They let customers who refuse to wear masks into the store. I fell at risk while I was in the store
by
  • Verified Purchase
It has awesome customer service and and Store Associate are extremely helpful and knowledgeable ....
It has awesome customer service and and Store Associate are extremely helpful and knowledgeable .They give sufficient time in guiding us to buy any thing for our home. We have multiple trips to Home Depot for our new home .Recently we purchased blinds and Shades from Home Depot and the Store Associate Daniel was extremely helpful and gave us exceptional guidance from selection to purchase .Other associates in other departments are also helpful.
by
  • Verified Purchase
  • Recommended
EXCEPTIONAL QUALITY, VALUE AND SERVICE.
EXCEPTIONAL QUALITY, VALUE AND SERVICE.
by
  • Verified Purchase
  • Recommended
Overall a very good experience! I could find what I was looking for with the help provided by the...
Overall a very good experience! I could find what I was looking for with the help provided by the employees.
by
  • Verified Purchase
  • Recommended
Great Customer Service and quality products
Great Customer Service and quality products
by
  • Verified Purchase
  • Recommended
Poor customer assistance from the staff
Poor customer assistance from the staff
by
  • Verified Purchase
It’s always great working with Justice. He’s so nice and kind! Great employee y’all have onsite.
It’s always great working with Justice. He’s so nice and kind! Great employee y’all have onsite.
by
  • Verified Purchase
  • Recommended
One of the best store.
One of the best store.
by
  • Verified Purchase
  • Recommended
The Tuesday night crew is an awesome team! Super friendly kind and ready to help! Store was clean...
The Tuesday night crew is an awesome team! Super friendly kind and ready to help! Store was clean, people were positive. If I have to shop Home Depot, I will do my best to wait till Tuesday night when Sarah and the " A Team" are on duty, thank you for outstanding shopping experience and helping me find the freezer our family needed!
by
  • Verified Purchase
  • Recommended
unprofessional cashier when doing a return
unprofessional cashier when doing a return
by
  • Verified Purchase
Cashier Nazmul, very friendly and always extremely helpful
Cashier Nazmul, very friendly and always extremely helpful
by
  • Verified Purchase
  • Recommended
Great store Clean and well stocked. The employees are very helpful and know where items are locat...
Great store Clean and well stocked. The employees are very helpful and know where items are located, they know their store.
by
  • Verified Purchase
  • Recommended
The store was clean and following Covid-19 safety precautions. Customer service representatives h...
The store was clean and following Covid-19 safety precautions. Customer service representatives helped me choose the right materials and place an order.
by
  • Verified Purchase
  • Recommended
Dealt with a employee name Justice. Amazing and very kind to work with. The customer service he g...
Dealt with a employee name Justice. Amazing and very kind to work with. The customer service he given was one of a kind. I’ve never done a review for Home Depot so this is my first. Been shopping at Home Depot all my life and this was the first time that I’ve dealt with generous employee willing to go above and beyond to help me out. I was standing in line and didn’t wanna lose my spot since lines are long. I asked Justice where are the Powerades because all I see were sodas. He said “What flavor will you like and stay right where you are I will go get it for you so you do t lose your spot in line” AA++ I give Home Depot for Justice.
by
  • Verified Purchase
  • Recommended
FANTASTIC CUSTOMER SERVICE!
FANTASTIC CUSTOMER SERVICE!
by
  • Verified Purchase
  • Recommended
some employees were wearing their masks below their noses. per CDC guidelines the mask should cov...
some employees were wearing their masks below their noses. per CDC guidelines the mask should cover both nose and mouth. This store is always well-stocked and clean and the employees are helpful.
by
  • Verified Purchase
  • Recommended
Always has everything you need in stock. Store is clean and associates are friendly.
Always has everything you need in stock. Store is clean and associates are friendly.
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
The store had an adequate amount of product on the shelves. The associates were really friendly, ...
The store had an adequate amount of product on the shelves. The associates were really friendly, especially Jovani in paint and Charles in electrical. The store was also really clean. Fantastic shopping experience.
by
  • Verified Purchase
  • Recommended
Install on 7/13/2020, worked the first day next morning no clock no power in cooking range, dont ...
Install on 7/13/2020, worked the first day next morning no clock no power in cooking range, dont work... called GE after waited 35 min on call lady told me they could sent tech after 1 week. WOW such a big company GE worst customer service experience... I will definitely take this to Social media.
by
  • Verified Purchase
Neat and clan store always. Employees are always ready to help and you don't have to wait or you ...
Neat and clan store always. Employees are always ready to help and you don't have to wait or you don't have to find any employee to ask any questions. Stud department and Window blind department are exceptional and love the service they give to me when I was there. All the employees are friendly and respect each ask from you and give the proper suggestions and answers. I would recommend this store to all my friends to visit for their home project needs.
by
  • Verified Purchase
  • Recommended
Highly Recommended The S Riding Store is the one of the top Home Depot stores around for a numbe...
Highly Recommended The S Riding Store is the one of the top Home Depot stores around for a number of reasons: great management, knowledgeable and helpful associates, and a wide selection of products. Associates like Joe, Mohammad, Jan (rental) Drew and Joann at the paint section are excellent examples of associates who always go “above and beyond.” Mostly everyone on the SR Team are helpful, knowledgeable and make finding what you need a breeze. Kudos to the Store Manager, John! CJS
by
  • Verified Purchase
  • Recommended
If you have to go to the Pro Desk this location is the place to go!! Everyone was stellar from b...
If you have to go to the Pro Desk this location is the place to go!! Everyone was stellar from beginning to end.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 472 reviews

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