#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(909)381-4727
Tool & Truck Rental(909)915-2595
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
695 E Hospitality Ln
San Bernardino, CA 92408
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Customer Store Reviews

  • 4.7 out of 362 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (362)
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Showing 1-30 of 362 reviews
I bought a refrigerator there and it was the best price that you can get all other places I check...
I bought a refrigerator there and it was the best price that you can get all other places I checked had double the price so check here first they have lots of good deals on tools for Father's Day and so on
by
  • Verified Purchase
  • Recommended
Very helpful. Especially the guy in hardware that was there yesterday who walked the store with m...
Very helpful. Especially the guy in hardware that was there yesterday who walked the store with me helping me get keys, plumbing and a metal screen door. Carrie was also extremely friendly and helpful today.
by
  • Verified Purchase
  • Recommended
The store was very clean and the refrigerators have a good deal going on right now I saved a lot ...
The store was very clean and the refrigerators have a good deal going on right now I saved a lot of money today I am very happy with my purchase so go over there to the store the refrigerators look better at the store than they do online
by
  • Verified Purchase
  • Recommended
TED AT THE PRODESK AND AMANDA IN CUSTOMER SERVICE HAVE THE GREATEST ATTITUDE AND HAVE BEEN THE MO...
TED AT THE PRODESK AND AMANDA IN CUSTOMER SERVICE HAVE THE GREATEST ATTITUDE AND HAVE BEEN THE MOST HELPFUL IN OUR RECENT PURCHASES. THEY BOTH DESERVE SPECIAL RECOGNITION AND WE WANT THEM TO KNOW HOW MUCH WE APPRECIATE THEM.
by
  • Verified Purchase
  • Recommended
Awesome company, love Home Depot!!!
Awesome company, love Home Depot!!!
by
  • Verified Purchase
  • Recommended
Wait times where not long. Customer service was great.. Hard a great shopping experience. These a...
Wait times where not long. Customer service was great.. Hard a great shopping experience. These are difficult days and the Staff exceeded my expectations !!! thanks
by
  • Verified Purchase
  • Recommended
I gone to this locations many times employees were nice and it is always clean
I gone to this locations many times employees were nice and it is always clean
by
  • Verified Purchase
  • Recommended
Waited over an hour to get in! Ridiculous of how they have their process for the line. Management...
Waited over an hour to get in! Ridiculous of how they have their process for the line. Management was just as bad. I normally dont shop here but was the closest store that had what I needed. I call in advance to see if they could pull what I need since I was on a time schedule since I had rented one of their trucks at a different location. They didnt care that I was wasting money waiting in line for over an hour. Once I get inside I asked if they pulled my items which they didnt. They said it would take possibly another 25 mins before they would be able to pull them from the back. Tried talking to the manager and he didnt seem to care. The only one that was of any help was Amanda, our cashier from customer service! She went above and beyond to help ease our frustration. Only because of her did we not leave and go elsewhere. She had great customer service! Way to go Amanda. Keep up the great work! You do make a difference in that store. And that is why I give it 2 stars was because of her of not I would give this store 0 stars!
by
  • Verified Purchase
Beware of their website prices vs in store prices. They will not honor prices from the website fo...
Beware of their website prices vs in store prices. They will not honor prices from the website for the exact same store, even when the price on the website says "In-store purchase available". Very Deceitful!
by
  • Verified Purchase
  • Recommended
Don't go there. We had a much better experience at Lowes in Redlands.
Don't go there. We had a much better experience at Lowes in Redlands.
by
  • Verified Purchase
The items I needed were fairly easy to locate, and the store was very clean. The staff that I rec...
The items I needed were fairly easy to locate, and the store was very clean. The staff that I received help from were very kind and more than willing to help with problems that arose during my shopping experience.
by
  • Verified Purchase
  • Recommended
Always a pleasure shopping at this Home Depot. Employees have always been friendly and helpful.
Always a pleasure shopping at this Home Depot. Employees have always been friendly and helpful.
by
  • Verified Purchase
  • Recommended
Very professional highly recommended friendly people
Very professional highly recommended friendly people
by
  • Verified Purchase
  • Recommended
This Home Depot provides a safe environment inside and Outside and is organized and clean.
This Home Depot provides a safe environment inside and Outside and is organized and clean.
by
  • Verified Purchase
  • Recommended
Super Helpful, Clean and organized store. Friendly Staff, Always answer my DIY questions.
Super Helpful, Clean and organized store. Friendly Staff, Always answer my DIY questions.
by
  • Verified Purchase
  • Recommended
Great service received from Monica, sales rep. at Home Depot. She made my shopping experience ea...
Great service received from Monica, sales rep. at Home Depot. She made my shopping experience easy and seamless! I was overwhelmed with all the product choices available. Monica came up with a solution in seconds to my RV doors flying open while driving. More stores need employees that truly care about the consumers experience. Thanks again Monica!!!
by
  • Verified Purchase
  • Recommended
Rude Supervisor (Josh) flirting with male customers and assistant manager is unprofessional and n...
Rude Supervisor (Josh) flirting with male customers and assistant manager is unprofessional and not helpful at ALL. Incompetent employee Mirella needs to stick to stocking if she can't operate a register.
by
  • Verified Purchase
Love to make my shops here, I enjoy finding all that I need.
Love to make my shops here, I enjoy finding all that I need.
by
  • Verified Purchase
  • Recommended
Daniel in appliances did a great job! He was patient with me and courteous. He made my experience...
Daniel in appliances did a great job! He was patient with me and courteous. He made my experience go smooth and stress free. Thank you for all your hard work!
by
  • Verified Purchase
  • Recommended
The store employee Chaniece was very helpful and good toward me and helped me get my purchase
The store employee Chaniece was very helpful and good toward me and helped me get my purchase
by
  • Verified Purchase
  • Recommended
This is a very busy place during the day. Borderline hectic I imagine at times for the employes. ...
This is a very busy place during the day. Borderline hectic I imagine at times for the employes. I have to say that 3 individuals there went beyond the normal routine. Amanda, Fernando, and Cliff. Very professional, helpful, and FRIENDLY! I thank all of you for your excellent help.
by
  • Verified Purchase
  • Recommended
I was looking for a certain Dewalt tool set that was mixed up upon arrival at the store. Chris, M...
I was looking for a certain Dewalt tool set that was mixed up upon arrival at the store. Chris, Monica and Liz assisted me from the moment I arrived to the moment I left. Very happy with my service and purchase! Wu tang!
by
  • Verified Purchase
  • Recommended
The store is always organized and the Workers are very friendly. They are always with a big smile.
The store is always organized and the Workers are very friendly. They are always with a big smile.
by
  • Verified Purchase
  • Recommended
The store is so clean and well stocked. I found exactly what I was looking for and what I had tr...
The store is so clean and well stocked. I found exactly what I was looking for and what I had trouble locating the associate was friendly, knowledgeable and helped me with my shopping experience.
by
  • Verified Purchase
  • Recommended
I have shopped at many Home Depots in the Inland Empire and this particular store is so neat and ...
I have shopped at many Home Depots in the Inland Empire and this particular store is so neat and clean. It is well organized and stocked at all times. The Customer Service is absolutely awesome.
by
  • Verified Purchase
  • Recommended
Associates very kind, and know what aisles things are kept on, quick and easy to pay for things d...
Associates very kind, and know what aisles things are kept on, quick and easy to pay for things don't have to wait long lines
by
  • Verified Purchase
  • Recommended
Easy to find the merchandise and good associate will helped nice and cleaned.
Easy to find the merchandise and good associate will helped nice and cleaned.
by
  • Verified Purchase
  • Recommended
Best Home Depot store in the inland empire. Always helpful and they always have what I need. Always
Best Home Depot store in the inland empire. Always helpful and they always have what I need. Always
by
  • Verified Purchase
  • Recommended
A good place to get all your home needs in one place. The people are friendly and shopping experi...
A good place to get all your home needs in one place. The people are friendly and shopping experience is pleasant
by
  • Verified Purchase
  • Recommended
Linda in customer service was awesome
Linda in customer service was awesome
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 362 reviews

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