#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)337-4012
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2900 E State St
Salem, OH 44460
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Customer Store Reviews

  • 4.7 out of 391 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Close and convenient
We love this store we're there pretty much once a week every week always helping us find our needs and remodeling our house trying to make it into an Airbnb we will definitely be back in this gift card would be the best for us so that we can get some other expensive items like a hot water tank and things of that nature so fingers crossed
by
    • Recommended
    Exceptional Experience from beginning to end
    I came in to purchase Blinds and appliances Casey was above and beyond knowledgeable and patient and incredibly Kind and professional. She is Sensational in Service ! Also the whole Team at the Blinds desk were Outstanding
    by
      • Recommended
      Friendly employees
      Looking for waterproof my deck , and an employee brought to attention of a clearance item. , in return l bought 2 of that item. Great price
      by
        • Recommended
        Lots of help with my project...
        I purchased pavers to make an edge around my deck and sunroom. They look great - thanks to the advice that Heath, the Home Depot employee gave me about paving gravel choices.
        by
          • Recommended
          Best Home Depot location
          The Home Depot in Salem Ohio in my opinion, always offers the best shopping experience, the employees always go over, and above, are very friendly, and always helpful in finding those difficult products, Joe and gary at the pro desk are great, also had cashier BAILEY, sherry, Chrissy, Joy, Jane, Mike, also, Craig and Mike in plumbing, always have the answers,
          by
            • Recommended
            Custom size bathroom vanity purchase.
            I purchased a custom size bathroom vanity top and was very pleased with the sales person that assisted me. Nina was very helpful and nice.
            by
              • Recommended
              Awesome experience
              I went into the Home Depot in Salem needing help with flooring. Michael helped me from beginning to end, and he signed me up for a credit card so that I can receive discounts and deals. It was an awesome experience!
              by
                • Recommended
                Good all around selections
                Always satisfied with what we buy. Their people always treat us very well.
                by
                  • Recommended
                  Poor Customer Service
                  Clerks standing around with only one check-out open. If clerks are on duty, they should be working.
                  by
                    Furnace Checkup by Arco Comfort
                    Technician who came to my home was clean, friendly, knowledgeable and happy to share his knowledge w me. Patient
                    by
                      • Recommended
                      Kevin at Customer Service
                      This dude is just incredibly knowledgeable, kind, and helpful.
                      by
                        • Recommended
                        A lot of good buys!
                        We loved your employees at this store, they were very friendly and helpful!!!
                        by
                          • Recommended
                          Great helper
                          Every time I go there I get asked if I need anything and they are always a help
                          by
                            • Recommended
                            Promised Help to Load, they did Not Salem Ohio
                            Bought a few bags of Quikrete, was told a loader would be outside to help. Loader avoided this old military veteran for a long time. Had to do it myself. He was not busy helping others. Cashier was great, she was also disappointed in this employee not doing his job.
                            by
                              1 found this review helpful
                              Great customer service
                              Purchased blinds for an office & Jeanette F. helped me through the whole procedure. She was GREAT!! Very helpful, patient, and knowledgeable. Thanks Jeanette!
                              by
                                • Recommended
                                Bought a LG Dryer
                                I bought an outstanding rated LG dryer that Consumer Report recommended highly online and from the start to the free delivery everything was awesome.
                                by
                                  • Recommended
                                  Wonderful staff help
                                  Had help throughout my whole trip from associates... Nice job!!! Git everything I needed .. all staff was SUPER nice to me.
                                  by
                                    • Recommended
                                    Great Service
                                    I needed carpet for my porch. Went to Salem store and to the carpet department and talked to Nathan. I needed a piece of carpet 12'x36'. Nathan got a helper and rolled and cut the carpet. Nathan and his helper took the carpet up to checkout for me and then helped me load the carpet in my Jeep. After loading the carpet I offered to pay for there help. Nathan refused and said it was there job to help. I could not find my wallet, I checked all my pockets and the Jeep. I was walking back in with Nathan and a lady came out with my wallet. I'm not sure if it was my casher or not but the casher's name was Makenna. It's nice to know that Home Depot has good people who care. This was on July 15th at 09:12 AM
                                    by
                                      • Recommended
                                      Helpful staff
                                      I bought a storm door and it was a little bit heavier and more awkward than I thought it would be. Michael was at the check out and asked if I would like some help out. He was the nicest and friendliest young man that I have come across in a long time. He waited for me to bring my car around and then helped me load the door into my SUV. Thank you so much Michael!!
                                      by
                                        • Recommended
                                        Great Customer Serice on 5/26/23
                                        Donald H in Lumber provided the best customer service I ever experienced on 5/26/2023. Thank you, Frank @ Canfield Plastics
                                        by
                                          • Recommended
                                          Great Store
                                          Everything I get at Home Depot in Salem is usually what I am looking for and need. Always at a great price
                                          by
                                            • Recommended
                                            checkout
                                            Joy was a great help
                                            by
                                              • Recommended
                                              Great customer service
                                              Martha in lawn and garden is extremely helpful and friendly!
                                              by
                                                • Recommended
                                                Great amd helpful employees
                                                Very friendly and fast surface while purchasing mulch
                                                by
                                                  • Recommended
                                                  Salem location
                                                  Courteous. Friendly. Professional. Neatly organized. These words describe the Salem store. Thank you!
                                                  by
                                                    • Recommended
                                                    Helpful
                                                    I have been looking for HD purple cleaner for weeks but the shelf is empty. I ask an employee to check but she found none but I do want to mention employee named SEA tried very hard to check for me.
                                                    by
                                                      • Recommended
                                                      Everybody in store was very helpful
                                                      Everything and everybody that we talked to was vary helpful
                                                      by
                                                        • Recommended
                                                        Great store with fantastic customer service
                                                        I went in to salem Home Depot today and both Dawnyel and Sherry were a great help! Dawnyel went out of her way to help me load dirt and tell me about the new Facebook page featuring the sales. Sherry was kind and friendly checking me out and showed me the kid programs. Both ladies made my trip so much easier!
                                                        by
                                                          • Recommended
                                                          Employees were happy to help everything I went for was in stock
                                                          The employees were happy to help me with the heavy items I went for. I was esp pleased to find in stock the items I went for.
                                                          by
                                                            • Recommended
                                                            Knowledgeable and friendly associate
                                                            Ralph in plumbing was extremely helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 391 reviews

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