#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(208)265-7604
Tool & Truck Rental(208)265-7612
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
500 Kootenai Cut-off Rd
Ponderay, ID 83852
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Customer Store Reviews

  • 4.7 out of 383 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (383)
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Showing 1-30 of 383 reviews
both Randie Gadberry and Diana Elsfelder were vry helpful.
both Randie Gadberry and Diana Elsfelder were vry helpful.
by
  • Verified Purchase
  • Recommended
This is a very "clean" store and all of the employees are very helpful. I found all of the produc...
This is a very "clean" store and all of the employees are very helpful. I found all of the products I was looking for and if confused was able to get assistance when I needed it. All of the associates are very helpful and friendly.
by
  • Verified Purchase
  • Recommended
The associates are the best! Some I even know personally because of our small town's size. Regard...
The associates are the best! Some I even know personally because of our small town's size. Regardless, the customer service is the best anywhere. The folks at the Pro Desk are real pros!
by
  • Verified Purchase
  • Recommended
The employees were very helpful and nice. They have an amazing selection of plants and outdoor de...
The employees were very helpful and nice. They have an amazing selection of plants and outdoor decorative items. I enjoy shopping here!!
by
  • Verified Purchase
  • Recommended
I don’t usually write reviews but when you get exceptional customer service like I experience do ...
I don’t usually write reviews but when you get exceptional customer service like I experience do you have to go the extra mile thank you Kim in the door and window department at the Sand point Home Depot, she is on her game Kim is very professional and takes care of business like a customer would expect. Aloha Kim from your Priest Lake/Maui happy customer! Maybe send some Maui Home Depot employees to be trained by Kim they need it. Or better yet send Kim to Maui to train the Maui Home Depot employees
by
  • Verified Purchase
  • Recommended
Taylor was awesome. Great service and interaction with me.
Taylor was awesome. Great service and interaction with me.
by
  • Verified Purchase
  • Recommended
The store was clean the products are easy to find employees are very friendly and helpful
The store was clean the products are easy to find employees are very friendly and helpful
by
  • Verified Purchase
  • Recommended
Very helpful staff with knowledgeable advice.
Very helpful staff with knowledgeable advice.
by
  • Verified Purchase
  • Recommended
The store was clean and the Staff was helpful
The store was clean and the Staff was helpful
by
  • Verified Purchase
  • Recommended
Shopping at the Sandpoint Home Depot is always a pleasure. The items are marked clearly, assista...
Shopping at the Sandpoint Home Depot is always a pleasure. The items are marked clearly, assistance is always available and pleasant. I have rarely looked for something that was not there, or out of stock making it necessary to return at a later date or look elsewhere. We are very satisfied with shopping there for our appliances, crafts, plants, household items like shades etc.
by
  • Verified Purchase
  • Recommended
Great selections and outstanding customer service. Veteran Friendly!!!
Great selections and outstanding customer service. Veteran Friendly!!!
by
  • Verified Purchase
  • Recommended
Great, friendly, and knowledgeable staff! I’m at this Home Depot a lot and it’s always a great ex...
Great, friendly, and knowledgeable staff! I’m at this Home Depot a lot and it’s always a great experience! Thank you guys and gals!
by
  • Verified Purchase
  • Recommended
The employees were very friendly and helpful. There was plenty of stock on the shelves. Also want...
The employees were very friendly and helpful. There was plenty of stock on the shelves. Also wanted to thank you for the veterans discount!
by
  • Verified Purchase
  • Recommended
Great Home Depot store. Always clean. Always has friendly knowledgable staff ready to assist.
Great Home Depot store. Always clean. Always has friendly knowledgable staff ready to assist.
by
  • Verified Purchase
  • Recommended
Friendly and helpful staff. When shopping always ask the Bay #. This will save you a lot of frust...
Friendly and helpful staff. When shopping always ask the Bay #. This will save you a lot of frustrating speaking for your products.
by
  • Verified Purchase
  • Recommended
Good store. Friendly and helpful staff. Often staff goes over and beyond to provide me with good ...
Good store. Friendly and helpful staff. Often staff goes over and beyond to provide me with good customer service.
by
  • Verified Purchase
  • Recommended
Great selection of plants for my garden. Friendly atmosphere . Reasonable prices and great deals....
Great selection of plants for my garden. Friendly atmosphere . Reasonable prices and great deals. I visited Home Depot in the morning , I was nicely suprised by availability of the store associates , that were friendly and willing to help.
by
  • Verified Purchase
  • Recommended
Great prices and selection of products need for home project. First place I check for garden and...
Great prices and selection of products need for home project. First place I check for garden and home projects.
by
  • Verified Purchase
  • Recommended
The store was well stocked and employees were helpful. especially the check out lady. She got me ...
The store was well stocked and employees were helpful. especially the check out lady. She got me and my rolling cart through quickly even though the store was busy.
by
  • Verified Purchase
  • Recommended
Always seem to feel welcome and important. Usually find what I need and if I don't they probably ...
Always seem to feel welcome and important. Usually find what I need and if I don't they probably don't make it. Many times find a way around it.
by
  • Verified Purchase
  • Recommended
well trained , well stocked, clean
well trained , well stocked, clean
by
  • Verified Purchase
  • Recommended
Had an issue with a product, warrant had expired but because of certain circumstances the store h...
Had an issue with a product, warrant had expired but because of certain circumstances the store honored the warrant. Thank you.
by
  • Verified Purchase
  • Recommended
It is well lit and the isles are labeled. Most of the time I have to "look" for assistance if I ...
It is well lit and the isles are labeled. Most of the time I have to "look" for assistance if I want it, this time I didn't need it. Store employees are friendly at check out.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The assistance is great! They have even called us to remind us of an order we did not come for a...
The assistance is great! They have even called us to remind us of an order we did not come for and they ask to help you when you enter the store.
by
  • Verified Purchase
  • Recommended
I worked with Randie Gadberry, simply amazing assistance- if anyone is in need of home improvemen...
I worked with Randie Gadberry, simply amazing assistance- if anyone is in need of home improvement/appliances he’s the man to talk to. He’s a great asset to this company.
by
  • Verified Purchase
  • Recommended
Everyone in all departments have been helpful.
Everyone in all departments have been helpful.
by
  • Verified Purchase
  • Recommended
Prior to last Christmas, it was difficult to find a clerk. Since that time it seems there are mor...
Prior to last Christmas, it was difficult to find a clerk. Since that time it seems there are more clerks.
by
  • Verified Purchase
  • Recommended
Snow removal was great and a safe walk into the clean store with good and helpful workers.
Snow removal was great and a safe walk into the clean store with good and helpful workers.
by
  • Verified Purchase
  • Recommended
I just appreciate most all the employees here, but Leslie has always been especially kind and fun...
I just appreciate most all the employees here, but Leslie has always been especially kind and fun to interact with.
by
  • Verified Purchase
  • Recommended
special kudu's to Diana in appliances & Michelle at service desk.
special kudu's to Diana in appliances & Michelle at service desk.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 383 reviews

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Pro Service Desk

(208)665-5404

Mon-Sat: 6:00am - 10:00pm

Sun: 7:00am - 8:00pm