#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(518)580-4404
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3043 Route 50
Saratoga Springs, NY 12866
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Customer Store Reviews

  • 4.7 out of 373 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (373)
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Showing 1-30 of 373 reviews
Plumbing Assistance
Chris from plumbing was very helpful in looking up an item to help solve my situation.
by
    • Recommended
    Excellent Customer Service
    I am so impressed with the customer service at this store. I do alot of DIY projects but am not fluent in the world of lumber and tools. The people at this store made my shopping experience easy and pleasurable.
    by
      • Recommended
      Exceptional assistance
      My husband and I went into Home Depot this weekend in order to fix a plumbing issue with a water pump. We encountered Roland, who helped us immensely and went above, and beyond what he had to do to help us with a successful fix!
      by
        • Recommended
        Great Selections
        Everything we need is at this store. It is easy to find and the people that work there are so helpful and friendly and it makes the experience of shopping effortless. I am very pleased with this store on all levels.
        by
          • Recommended
          Check your items before purchasing
          Thankful for homedepot and items on stock. My only advice would be to be SURE to check your items before bringing them home. Often times, i have encountered broken or missing items in the boxes. This is especially frustrating to then have to stop in the middle of a project, to return the item, hope another item is in stock, and then go back home to finish the project.
          by
            Concierge-Level Service
            Today I walked into The Home Depot hoping to find some bamboo flooring. I found the flooring at a great price and was treated like a VIP through the process. I expected a long, drawn-out search. Instead, I left with a smile and felt like I had a collaborative remodeling partner.
            by
              • Recommended
              Massive in store inventory, great assistance with online products
              Some items are not in store, but are online from the Home Depot web page, customer service desk is excellent at finding these items, price quotes, and shipping preferences, delivery daye.
              by
                • Recommended
                Excellent staff
                I was that guy, showed up 10 minutes before store close. Jacob and Joe didn't mind and helped me find the part I needed. Thank you guys for helping me out!
                by
                  • Recommended
                  PaintCo Painting
                  To be 100% honest I dont think I've ever had a bad experience in my home town Saratoga Springs Home Depot. The Saratoga store has to be hands down the most cleanliness well put together store with the most friendliest employees to the point they feel like family. Being a Painter and owning my own business I've been in thousands of hardware stores and even use to do store resets for home depot and never have I ever felt more part of the family. This store simply does and has it all. Thanks guys for all your hard work. Steven
                  by
                    • Recommended
                    Incredible Staff
                    The staff of this store is beyond amazing! During recent visits I was greeted by smiling faces, surrounded by helpful staff, and treated like a professional even though I was just there for a few things for my home. Just a great experience all around!
                    by
                      • Recommended
                      Excellent Customer Service
                      Thank you Home Depot for always being a fast and easy stop. Wonderful service, especially from Michelle S!
                      by
                        • Recommended
                        Great staff!
                        Had to find a water filter and air filter for my refrigerator. I was greeted by a staff member named Sarah who walked me to the product location. We found one item and she ordered the other item to be delivered to my home. Super nice experience. So professional. It's nice to experience great customer service. Throughout holidays, I was in for lighting supplies, purchased a few items that I decided to return. No hassle. Great experience at customer service desk, too. Kudos Home Depot on staff.
                        by
                          • Recommended
                          Above and beyond...
                          Great service and instruction from Bob in Paint. Thank you!
                          by
                            • Recommended
                            HAD THE PRODECT DESIRED AND IT WAS AVAILABLE IN A REASONABLE LENGTH OF TIME.
                            GREAT PRODUCE AND CUSTOMER SERVICE.
                            by
                              Lumber associates
                              Steve and Bart in the lumber department went above and beyond with helping me gather materials, they cut my plywood for me, loaded my cart and helped me load my truck after I purchased.
                              by
                                • Recommended
                                Alvis
                                Alvis is the best cashier I've ever met in my life, he's outgoing, fast and very nice. Always going to look forward to going back to see my favorite cashier
                                by
                                  Shopping for ovens
                                  If you are shopping for an oven, go see Chuck Meagher. Best service I have had in a long time.
                                  by
                                    • Recommended
                                    Anderw in Lumber Dept is AWESOME!
                                    Andrew was super helpful and friendly!
                                    by
                                      • Recommended
                                      Great Service
                                      cashier extremely knowledgeable and helpful
                                      by
                                        • Recommended
                                        Stock
                                        Items I needed were in stock and in excellent condition.
                                        by
                                          • Recommended
                                          excellent service
                                          I have never done this but am. Mitch and Paul from the Saratoga Store were extremely friendly and knowledgeable. Thank you Home Depot associates, you truelly are the best!
                                          by
                                            • Recommended
                                            Service Desk
                                            The service desk at this location is under trained and overwhelmed. The store manager spends 0 time in this part of the business,
                                            by
                                              Friendly, helpful staff
                                              Every time I have needed help at this store, I've found a knowledgeable, friendly person to assist
                                              by
                                                • Recommended
                                                Great customer service
                                                Mike in appliances was extremely helpful and made my purchase easy .. Great customer service
                                                by
                                                  • Recommended
                                                  Excellent shopping experience
                                                  Who really wants to spend money on plumbing supplies - particularly when you arrive at your summer residence to find that you didn't winterize properly. We were in and out of this Home Depot several (6 or 7) times in the last couple of days and each time we were impressed by the positive attitude of every employee in the store. We were also pleased to find the aisles were clear - not cluttered with extra displays - so it was easy to get through the store and find what we needed. I don't recall ever feeling this good about shopping at a Home Depot.
                                                  by
                                                    • Recommended
                                                    Friendly helpful staff
                                                    Everyone from the door to the register was very friendly and asked me if I needed help with anything. I did with paint and the person that was working was so good and knew what he was talking about when it came to what paints and materials needed for the job. Great store.
                                                    by
                                                      • Recommended
                                                      Customer Service Amazement
                                                      Was in and out of the store quickly but my interactions with Alvis were beyond typical ones I've had at other Stores. He was great! Friendly and knowledgeable!
                                                      by
                                                        • Recommended
                                                        Customer Service
                                                        Thank you Chuck for spending the time to help me find a dryer to meet my needs that would be available timely!! You were extremely helpful & knowledgeable about the products available, their options & warranty.
                                                        by
                                                          • Recommended
                                                          I buy all my appliances from Home Depot
                                                          Very happy with my purchases from home depot, my large and small purchases. The employees are all helpful and courteous. And mostly free delivery!
                                                          by
                                                            • Recommended
                                                            Great shopping experience
                                                            We bought a dishwasher we left the store smiling because of the experience we had.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 373 reviews

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