Reviews for Scottsboro #812

I purchased today & have enjoyed it greatly

Amazing store had everything I was looking for and great employees! Definitely would recommend to friends.

I enjoy doing business at this Home Depot. Everyone goes above and beyond to be helpful.

The service was greatly improved in the store from previous visits. Heather and Eddie and another associate went out of their way to help and offer suggestions and how to get interest reduction over a period of time from what we expected.This was how Home Depot use to be like. Greatly appreciated the visit and purchase. Keep it up!

I came in the store looking for a weedeater. austin the assistant store manager helped me pick one out and made sure I had a battery and charger to go with it. He went beyond hois job and even help me pick out airwick air plugins that he had used and knew were good. And then carried everything out to the car. I was beyond

I was looking for a pressure washer which they were out of and they did everything to help me get the next model up for the same price as the one they were out of. They offered..not from anything I said or suggested. Just their kindness to get a satisfied customer

My mom and I went a while back and the employees were helpful in loading and unloading items for us. Very pleased.

Everyone was very helpful and seems to be happy employees!!

We like home depot. They all did a great job and great service

We were greeted by several employees and asked throughout the store if we needed assistance. We received assistance locating the items that we needed and with the self checkout.

We bought the last Westwood Chandelier from the bin it was in from the Home Depot Store in Scottsboro Alabama. When checking out our cashier Stephanie notices that the box was beaten up on both sides so the took off $20.00 on the price which made our day!! GOD BLESS YOU STEPHANIE!!YOU ROCK!! HEY HOME DEPOT...WHEN GIVING RAISES PLEASE KEEP STEPHANIE IN MIND!! SHE WENT ABOVE AND BEYOND IN ASSISTING US!! THANK YOU!!

We ordered appliances from Home Depot and Kim in appliances helped us. Her eagerness to help us and find us exactly what would fit our needs was above and beyond what you can find in employees today. She found us a better microwave but because of the current promotions it cost us the same as the cheaper and original one we were going to get. Kim made that suggestion which was awesome

This store has a friendly and helpful staff. They took the grill I purchased apart so it would fit in my car. They loaded it in the car for me AND retrieved my propane tank. I was so happy with their help.

Enjoy shopping here. Staff is friendly and always welcoming. Usually has everything I'm looking for

Our trip to Home Depot was great! Was in and out quickly thanks to the cashier Paula! And she was very helpful!

Always enjoy buying plants there. Also several household items including having a storm door installed

Caleb, the Home Depot employee who helped my wife & me find a Weed Eater & pressure washer, was very polite & helpful.

The staff will help you and they treat you like family

Was very helpful in picking out the appliances. Kept me on track with the brand that I was interested in. Was helpful, quick and very polite. He knew his business.

I always find what I need at a good price at Home Depot in Scottsboro.

Great help in locating a particular item

Christie Brownfield, designer, was fabulous to work with and extremely helpful. She was very friendly, calm, easy going, thorough, creative, and patient. I appreciated her willingness to continue searching for the best product, best price, and most efficient delivery time.

I ordered a TuffShed garage and Michelle made it a super easy and enjoyable experience. She was so helpful.

Since HD decided to implement their military discount program through an app on your phone, it's been a huge source of stress that has been added to my shopping experience. I uploaded the app, registered through the Sheer ID source on the app and it has yet to work properly for me. I have tried several times to get it to function properly, at home and at the store with no success. I've shared this problem with Sheer ID twice, with no response. I've asked for customer service and cashiers to help me pull it up with no success. Most of the employees at this store try with the same result...nothing. It inevitably ends with a friendly cashier looking at my military ID and honring the discount. But on May 20th, a gardening dept. cashier named Delores was absolutely rude about it. After she rang me up, seeing me struggling with the app not working, she told me I needed to step out of line, void my transaction, and come back after I figured it out. I told her nevermind and payed without my military discount, even after showing her ID. She said I could only get the discI unt through the app and added "I have never had anyone NOT be able to pull up their information on the app." I will continue shopping at this store because there isn't a HD or similar store nearby, but I will refuse to ever have Delores as my cashier. And I would appreciate it if HD would continue honoring Military ID cards for those of us who can't figure out this stupid app you've installed. And a "thanks for your service," like I used to hear would be nice.

Very unreliable delivery team. They don’t show up as scheduled, and don’t contact you.

Every time my husband and I have been to this store not once have we had to hunt an employee down for assistance or feel like we are bothering someone for whatever help we need. There are always employees asking do we need help. We wish there was a Home Depot closer to our Crossville, AL location. Home Depot always seems to have whatever product you are looking for in store as well.

Every time I go to home depot I get exactly what I want fairly quickly and always have an easy time getting help when needed. Casey brown works at Scottsboro’s HOME DEPOT and he has been one of the nicest people that’s ever greeted me there. It’s always a pleasure to run into him in the store. He’s always working hard and is very knowledgeable when it comes to needing to know how to use a product or anything of the sort.

If need help and you probably will in the plumbing department, you need to ask for Heather to assist you.

Love my Home town Depot employees/customer service

Had to get help in picking our correct plumbing parts.