#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)304-7061
Tool & Truck Rental(210)304-7058
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3111 S.e. Military
San Antonio, TX 78223
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Customer Store Reviews

  • 4.6 out of 442 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (442)
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Showing 1-30 of 442 reviews
This particular location has great customer service!
Diego in the wood department was very well-mannered and attentive. Joseph and Ana over in customer service were another set of individuals that were very helpful, friendly, and supportive in my request. I am definitely leaving Lowe’s, and shopping here more often. Thanks to these three individuals.
by
    • Recommended
    Thief’s running wild
    This store needs to hire security at the entrance and exit, they are running wild stealing items every day and the employees are told just to let them go. I fully understand the employees could get hurt so then why not have a security guard. Prices are jumping and we are the ones paying..
    by
      Fast and friendly service
      I called the service desk and was provided fast and friendly service. Would have been 5 stars but was on hold for a couple minutes before I spoke to someone.
      by
        • Recommended
        Convenient to home
        We shop there regularly,Love to go there
        by
          • Recommended
          Excellent experience
          The associates I worked with were very friendly, knowledgeable and really made my shopping experience a pleasant one.
          by
            • Recommended
            Love this place!
            I used to live 2 minutes away from the Holiday location but I would drive to the military location. Now I live in Floresville and I still drive to that location as the staff is great, the store is clean and they have plenty of inventory available.
            by
              • Recommended
              Taking charge-Far and Above
              Really, like this store even though it is sometimes hard to get to. Clean atmosphere and most friendly staff. The employees at this location keep me coming back because they are very helpful. Nothing better than having good help when shopping.
              by
                • Recommended
                Great employees
                Nice Christmas displays. Employee Lucy very knowledgeable on all tools.
                by
                  • Recommended
                  Military Discount
                  Can't give you 5 stars because your military discount doesn't include all items. Have to wait till checkout to see I didn't get the discount on a small refrigerator
                  by
                    Great Customer Service
                    My cashier was Mildred. She was awesome
                    by
                      • Recommended
                      Horrible customer service by employee Christal. She had no customer service skills and was extrem...
                      Horrible customer service by employee Christal. She had no customer service skills and was extremely rude. Will not go to this store if I don't have to. It's sad in today's world we are told to use self check out but when you do find a person to check you out it's a inconvenience to them. We all have bad days but this is one I won't forget to tell when it comes to bad customer service
                      by
                      • Verified Purchase
                      1 found this review helpful
                      Second time I've found appliances available when I need them. Other stores have ONE to show, but ...
                      Second time I've found appliances available when I need them. Other stores have ONE to show, but delivery date is either 1 or 2 months away, but Home Depot had my washer available SAME day & fridge in ONE week. Best place to find appliances and at a Great price .
                      by
                      • Verified Purchase
                      • Recommended
                      This store provided the best customer service I have ever received. Simone in the flooring depart...
                      This store provided the best customer service I have ever received. Simone in the flooring department is the best.
                      by
                      • Verified Purchase
                      • Recommended
                      Mya the cashier is the bomb.com she figured out why our plants were scanning at full price instea...
                      Mya the cashier is the bomb.com she figured out why our plants were scanning at full price instead of 50% off !! She saved me a lot of $$ and made our day! Great member of the team!
                      by
                      • Verified Purchase
                      • Recommended
                      great employees and great atmosphere.
                      great employees and great atmosphere.
                      by
                      • Verified Purchase
                      • Recommended
                      Employees consistently helpful, friendly and knowledgeable. I’ve had multiple encounters with the...
                      Employees consistently helpful, friendly and knowledgeable. I’ve had multiple encounters with the employees joking and laughing with one another as well. It’s refreshing to witness coworkers who enjoy their work environment.
                      by
                      • Verified Purchase
                      • Recommended
                      THE STORE WAS VERY WELCOME AND CLEAN AND PRODUCTS WAS EASY TO FIND, I WALK IN AND MR ROLAND WELCO...
                      THE STORE WAS VERY WELCOME AND CLEAN AND PRODUCTS WAS EASY TO FIND, I WALK IN AND MR ROLAND WELCOME ME AND MY MOM AND ASKED IF WE NEED HELP AND MOM SAID YES AND HE HELP US WITH OUR ITEMS AND IT WAS GOOD SHOPPING EXPERIENCE FOR MY MOM AND ME, THIS WAS A VERY VERY HELPFUL HOME DEPOT. THANK GOODNESS FOR IT .
                      by
                      • Verified Purchase
                      • Recommended
                      Wee need a second cart to load material. we asked a store employee in the lumber area if he could...
                      Wee need a second cart to load material. we asked a store employee in the lumber area if he could find another cart or us. Never saw him again. Found our own cart. This is the new norm it seems for all home stores. Person in loading area pretending to seep while the 2 carts unloaded. As soon as they were empty he was there to roll the empty carts away though.
                      by
                      • Verified Purchase
                      • Recommended
                      I am 70 and a 100% Disabled Veteran. I went and bought 6 bags of Top Soil, weighting 40 to 50 lbs...
                      I am 70 and a 100% Disabled Veteran. I went and bought 6 bags of Top Soil, weighting 40 to 50 lbs. and had to load them all by myself! I was never asked by an employee at the Nursery Department if I needed help! At the time of my check out, there were 2 young boys working there. As I checked out all they were doing was talking amongst themselves and at times to the cashier! I never received any help! When and if you go shopping at HOME DEOPT, be sure to take some help with you because you wont get any there!
                      by
                      • Verified Purchase
                      Employees always polite here.
                      Employees always polite here.
                      by
                      • Verified Purchase
                      • Recommended
                      The employees at this particular store always seem so kind. I was asked several times to be helpe...
                      The employees at this particular store always seem so kind. I was asked several times to be helped each time I go into this store. I always go first to this Home Depot before going to others their always sooo kind.
                      by
                      • Verified Purchase
                      • Recommended
                      you need knowable employees and more employees in the register checkout.
                      you need knowable employees and more employees in the register checkout.
                      by
                      • Verified Purchase
                      • Recommended
                      Rude staff. Unfriendly towards veterans and family.
                      Rude staff. Unfriendly towards veterans and family.
                      by
                      • Verified Purchase
                      Just need to on the main walking aisles on all of the store people need to there carts.
                      Just need to on the main walking aisles on all of the store people need to there carts.
                      by
                      • Verified Purchase
                      • Recommended
                      We have a large commercial project on San Antonio's Eastside. We made an online purchase for in-s...
                      We have a large commercial project on San Antonio's Eastside. We made an online purchase for in-store pickup, but upon arrival, item was not in stock. Associate directed us to another location. Again, item was not in stock. Associate, Vicky at the SE Military store called other locations to find the item. None were available. Due to the issues we were experiencing, she made the decision to discount the next higher priced item, so that we could get what we needed to finish our job. Vicky came to the rescue!
                      by
                      • Verified Purchase
                      • Recommended
                      great store, friendly employees.
                      great store, friendly employees.
                      by
                      • Verified Purchase
                      • Recommended
                      This is my favorite store because staff is friendly and always eager to help
                      This is my favorite store because staff is friendly and always eager to help
                      by
                      • Verified Purchase
                      • Recommended
                      Emloyee was very friendly at the plant department
                      Emloyee was very friendly at the plant department
                      by
                      • Verified Purchase
                      • Recommended
                      Even with everything going on right now with covid and the snow we got in texas home depot especi...
                      Even with everything going on right now with covid and the snow we got in texas home depot especially the employees just are awesome!!! Always smileling, respectful n ready to help. God Bless them all!!
                      by
                      • Verified Purchase
                      • Recommended
                      ALTHOUGH THEY WERE NOT STOCKED UP FOR THE FREEZE THEY WERE VERY ORGANIZED!
                      ALTHOUGH THEY WERE NOT STOCKED UP FOR THE FREEZE THEY WERE VERY ORGANIZED!
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 442 reviews

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