Reviews for Seneca,SC #1130

All of the staff were very friendly. Thanks, it is not that way in most stores these days.

I spent the better part of three days at a different home improvement store purchasing, exchanging and returning items. Then I went over to Home Depot… and what a wonderful difference! Finding someone to help me was easy and the information was very helpful. I was in and out in no time with all the correct items. I’ve learned my lesson and will use my Seneca, SC Home Depot for all my home improvement needs from now on.

This Seneca store is the worst one around employees do not like to help had to load 6 by 6 by 10 ft pressure treated post employees just walked by luckily a customer helped me load my posts same thing when it came time to load my truck a customer in the parking lot saw me struggling and helped call youth are really really bad there North Carolina

I was helped with a paint purchase. The associate was friendly and helpful. I always enjoy shopping at the Seneca store.

Michelle at the Seneca store Customer Service Desk is outstanding. I had an issue with the pricing on an item and she quickly made the adjustment while producing a smile throughout our engagement. Very pleasant and efficient. Thank you!

Went in to buy some Milwaukee tools and couldn’t get help. The Milwaukee sales rep preferred to joke it up with a store employee and ignored me as I waited to talk to him, finally walked away. Going to switch my entire line of power tools now.

Associates are helpful and go out of their way to help you find the product you need. This makes for a positive shopping experience.

I bought two bags of High priced Tile Mortar $34. The product did not mix right and did not hold the tiles on the wall. Their was less than 10% contact to the tile. I returned the empty bag and the unused bag. I was given a refund for both and bought another product that worked perfectly. I am a very satisfied customer.

The employees and managers at this store are the best. I am in the store weekly, sometimes several visits per week. The service is always top notch and dispute supply chain issues the store seems to be well stocked!

I always can find a cart for my needs of the day. They have an abundance of new carts and are easy to find. Can't stand searching around a store for an available cart.

My visit was so nice it almost made me cry! As I was walking in a man outside was pushing buggies and he greeted me to their store. Then at the register the cashier greeted me and told me to let her know if she could help me with anything . Then I asked for help and she directed me to the very spot the the item was. Then two more employees asked if I was finding everything ok. When I checked out the cashier was nice and polite! It was a great visit! And I sure needed that with the tough day I have had.

Staff were very helpful in finding tool I needed.

The store was clean. The people were very friendly. Our cashier was so nice and smiling.

If you have a need and never been to this HD, give it a try. Go in and ask For Serena, Michele, Sam, Gene, Buddy, Mel, Mary, and any of them other folks wearing orange aprons and I promise they will not stop until you are satisfied.

The customer service was great

Alvin in electrical was excellent!!!!!

The associates at this Hope Depot location have always been Friendly, Professional and Helpful.

Manager Chandler needs to be retrained on customer service. Also how to be a leader and lead his team. Today I had two associates trying to assist me and Chandler not only showed no customer service to me but also blew the opportunity to train his team? We had a product that would not scan and he told them to tell me it wasn’t in the system? So could he not look up the last time it sold and sell it for that price? No, just told the young associate to tell us that it couldn’t be sold! Great job Chandler, you are a pure management material. Lost a customer

Store aisles are nice and wide; directional signs for products are large and placed high for excellent visibility. Most sales staff are friendly and helpful. Prices are very reasonable. My only problem is that displays of new or sale items always tempt me to buy items for which I wasn't searching!

You need more help in this store !

I went in early Saturday morning to pick up some soil in the garden department and was greeted by Johanna. Travis came up to me and said how can I help you today. I told Travis that I was sent on a mission by my wife to get a certain soil and I showed him a picture. He said I know exactly where it is and took me over to it and helped me load it on the cart. He was super positive, happy and helpful. He made my day start off right. I gotta say GREAT JOB Travis!!

Everyone is always super nice and helpful. Doc and Robin are Awesome!!

Generally the store has everything you are looking for. Plenty of staff to help answer questions. You might need to be a little more patient than I can be at times, but they are very helpful once you get them.

The Seneca Home Depot Has an associate that is beyond professional. Her name is Mel. Mel is friendly and very knowledgeable. Mel knows her job and goes "above and beyond" to help the customers to the best of her ability. I wish all of the associates were as professional and helpful with such a positive attitude as Mel is. Thank you

My cashier, Michelle did not wear a mask. That is jeopardizing My safety and everyone else in the store. That is ridiculous.

Always have a good selection and quality of products available. Friendly, helpful staff.

Finding of what we wanted was not an issue the issue was the cashier Kimberly. My husband who is active duty and my father were purchasing a new tub and other items for the house we are renovating. And when asked if we could use the military discount we were told we could, but the cashier was rude when my father went to pay for the items. Kimberly told them that the military person must be the one paying for the item in order to get the discount. (My father wanted to buy it as a gift for our newly renovated bathroom). Which the cashier Kimberly is incorrect because I called and spoke with customer service to verify the policy before making this review. And the corporate policy states that as long and the military member is present with the ID they can receive the discount and are not required to be the one paying for the item(s). I am very upset and put off by this woman’s rudeness and unprofessional behavior.

They are always friendly at this location I’d shop here over Lowe’s any day of the week!!!!

Another great experience at Home Depot in Seneca, SC. Friendly staff and Home Depot had what I needed to make my plumbing repairs.

The store has most items one would expect. If you need something down, be prepared to wait. If you return something with a receipt it is 50/50 you will get a hassle. If you need more than a couple handrail brackets you will be disappointed and associates will give a blank stare when you ask when more will arrive. If you buy an extended warranty don’t be surprised if you get a hassle if you have a problem with the item and go to them for support. They will try to blow you off and tell you to call on phone. If you need help loading you may never get out of the parking lot. One of the worst HD stores I have shopped. And I used to work for HD.