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Filter Reviews By:Rating, Profile, Gender, Age (489)
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Showing 1-30 of 489 reviews
Mar 22, 2022
Hire Checkers
The last few times I've been at Home Depot, there are NO checkers, only Self Checkout.
If I have to check myself out, I want an employee discount and be invited to the parties.
The product lines are good, quantities sufficient.
by
Feb 17, 2022
Cashier Stacie - a great asset to the HD store!
She helped me yesterday with every step at the self check out, saving both my time and money!
by
Recommended
Feb 10, 2022
Customer Focused and Engaged!
I am inexperienced at installing shelves on the wall. The associate I worked with was very engaged with trying to help me. He helped me find everything I needed and answered all my questions. I will keep coming back to this store.
by
Recommended
Dec 22, 2021
Caring staff.
Everyone as very helpfull and made my visit great.
by
Recommended
Dec 2, 2021
Amazing employees
Steve and Jason in the lumber department are extremely helpful and knowledgeable. I drive out of my way to go to this store because everyone is so friendly, knowledgeable and the store is well stocked.
by
Recommended
Oct 28, 2021
Your Neighborhood Hardware Store!
This Home Depot location on Shawnee Mission Parkway sets itself apart from the others with the cleanliness of the store, the helpful attitude of the store associates, the variety of merchandise, and the cashiers! This is my "GO TO" place!!!
by
Recommended
Oct 23, 2021
Great Customer Service
Mason was exceptional and very attentive to all customers present.
by
Recommended
Oct 21, 2021
Accuse customers of being theifs
Terrible service and completely mis managed
by
Oct 5, 2021
Very helpful and knowledgeable employees at Shawnee, KS store.
The Shawnee Home Depot has been my main home improvement store for six years and every visit has been pleasant. Whether having lumber to cut or questions, all employees seem to have a great attitude and eager to help.
by
Recommended
Aug 3, 2021
Friendly helpful store
Friendly helpful store
by
Verified Purchase
Recommended
Aug 1, 2021
I went to exchange a Dewalt nail gun that seemed to have a loose connection. Camden at the exchan...
I went to exchange a Dewalt nail gun that seemed to have a loose connection. Camden at the exchange desk made it painless and I was in and out in a matter of a few minutes.
by
Verified Purchase
Recommended
Jul 22, 2021
The Shawnee Home Depot is an excellent Home Depot to shop in. The employees are friendly and hel...
The Shawnee Home Depot is an excellent Home Depot to shop in. The employees are friendly and helpful and they have had the items I've needed. I highly recommend this store.
by
Verified Purchase
Recommended
Jul 20, 2021
Employees were VERY helpful. I am not a pro. Just a novice DIY'er and they made my shopping so ea...
Employees were VERY helpful. I am not a pro. Just a novice DIY'er and they made my shopping so easy. Thank you!
by
Verified Purchase
Recommended
Jun 18, 2021
Every associate was proactive in offering to help and were very helpful and nice about doing so.
Every associate was proactive in offering to help and were very helpful and nice about doing so.
by
Verified Purchase
Recommended
Jun 15, 2021
I realize everything is going online now and I actually do shop a lot online myself, more and mor...
I realize everything is going online now and I actually do shop a lot online myself, more and more all of the time. But on certain items especially bigger items like the gas trimmer I bought I will look at them and comparison shop online as much as possible then come to the store so I can handle the actual product, that's the one thing the internet cannot provide or replace! I also understand that not all of the products online are stocked in brick and mortar stores but as was the case with this trimmer you did have it in stock and thus why I came to the store, again so I could handle it. But when I got there you had most of the other trimmers assembled but not this one. I scolded one of your employees for not having one assembled and he just acted like, oh well buddy! Surely you understand that even with our world going tech for a lot of products people need to see and handle them to be sure they are compatible for their needs, who wants to hassle with buying and returning if the product didn't quite work out?
by
Verified Purchase
Recommended
Jun 7, 2021
Can’t find what you want, ask a knowledgeable worker and if it is available they will find same.
Can’t find what you want, ask a knowledgeable worker and if it is available they will find same.
by
Verified Purchase
Recommended
Jun 6, 2021
Thanks Tom, Jack, and Trevor for loading my 300 pound bathtub into my truck, smiling the whole ti...
Thanks Tom, Jack, and Trevor for loading my 300 pound bathtub into my truck, smiling the whole time. Great customer service which is hard to find these days!
by
Verified Purchase
Recommended
May 22, 2021
Today I went to this Home Depot and I was looking for white caulking for applying to a baseboard....
Today I went to this Home Depot and I was looking for white caulking for applying to a baseboard. Initially, a guy in the paints department tried to help me; he finally asked Ester to help. Ester knew exactly what I was after; immediately took me to it and was so knowledgeable and friendly. Thank you, Ester.
by
Verified Purchase
Recommended
May 20, 2021
The girl that checked me out {Stacie} was extremely friendly & knowledgeable.
The girl that checked me out {Stacie} was extremely friendly & knowledgeable.
by
Verified Purchase
Recommended
May 19, 2021
I should have gotten his name. I was looking for a lot of different parts in the plumbing sectio...
I should have gotten his name. I was looking for a lot of different parts in the plumbing section. He took a bit of time to help me. I was feeling guilty, but he was a great help. I shared with him that I was building a thing to help me pan for gold on my next trip to Colorado. He told me he was a rock hound and a geologist himself and had panned for gold with his brother in law who was also a geologist. He said to be careful out there. He was the kind of guy I would enjoy having coffee with and talking about rocks with him. Too bad I didn't get his name.
by
Verified Purchase
Recommended
May 17, 2021
The cashier in the garden area was super nice and doing a very good job. I believe her name was A...
The cashier in the garden area was super nice and doing a very good job. I believe her name was Antonia
by
Verified Purchase
Recommended
Apr 30, 2021
Judy was my cashier and she was fantastic
Judy was my cashier and she was fantastic
by
Verified Purchase
Recommended
Apr 22, 2021
Darnell takes pride in his job and is clean and very helpful especially at retrieving the carts f...
Darnell takes pride in his job and is clean and very helpful especially at retrieving the carts from parking lot and organizing then nice and neat in the store he deserves a raise I think I spelled his name wrong
by
Verified Purchase
Recommended
Apr 21, 2021
Helpful staff! Sent me right to the isle and bin I needed!
Helpful staff!
Sent me right to the isle and bin I needed!
by
Verified Purchase
Recommended
Apr 15, 2021
Stacie is so nice and always asks if she can help.
Stacie is so nice and always asks if she can help.
by
Verified Purchase
Recommended
Apr 13, 2021
I like most everything about this store and its employees except the dumb parking lot a issue wit...
I like most everything about this store and its employees except the dumb parking lot a issue with the big triangles or diamonds that keep you from parking properly
by
Verified Purchase
Recommended
Apr 9, 2021
Excellent store - clean, well stocked and with GREAT service!
Excellent store - clean, well stocked and with GREAT service!
by
Verified Purchase
Apr 9, 2021
This store doesn't enforce mask rules during a pandemic. It is not uncommon to see customers roam...
This store doesn't enforce mask rules during a pandemic. It is not uncommon to see customers roaming the store without a mask.
by
Verified Purchase
Apr 8, 2021
This store is filled with the kindest people. I’m new to refinishing and repurposing furniture an...
This store is filled with the kindest people. I’m new to refinishing and repurposing furniture and the hardest part is getting helpful advice and finding the right tools and materials. From the very beginning the cashier helped me find the right person for cutting the plywood I needed.
Brett couldn’t cut the wood due to his saw being down but he didn’t stop there. He listened to what I needed and helped me find pieces that would work for my project. Then helped me figure out how to cut it down on my own at home. While I was trying to figure all this out my kids were getting antsy and he entertained them as well.
Then I knew I needed a staple gun but had no idea where to start. Ron showed me the most ergonomic one to use and made sure to help me pick out the right staples to go with.
Back at checkout once again and the same friendly cashier helped me on my way. All in all this was a WONDERFUL experience. Thank you. I will come back for all my project needs.
by
Verified Purchase
Recommended
Apr 1, 2021
Very impressed with workers who assisted me during shopping over there.
Very impressed with workers who assisted me during shopping over there.