#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(586)992-1404
Tool & Truck Rental(586)992-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8760 26 Mile Rd
Shelby Township, MI 48316
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Customer Store Reviews

  • 4.6 out of 432 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Great Customer Service
Shelby Township Home Depot always provides great customer service. I had a fantastic experience with a fine employee, Maddy C. at the Customer Service Department. Maddy was very polite, professional, and efficient. It is people such as Maddy C. that make shopping at this Home Depot great!
by
    • Recommended
    Great store!
    Happy, too shop here!
    by
      • Recommended
      Excellent service!
      Chase, in window blinds, gave us the best service we have ever had. He knew just the questions to act and was a tech genius at putting together a quote with our choices. He's a 5-star employee!
      by
        Awesome Employees
        I came in the Shelby Township Home Depot location at around 7:24 p.m. I was greeted by an employee by the name of Paris. He made my shopping experience effortless. I needed a dehumidifier and without hesitation he placed it in my shopping cart. He also showed me another model but mentioned the one I was going to purchase was a good choice. Thomas was also very helpful with my checkout and professional!! Keep up the good work!!
        by
          • Recommended
          Was very impressed with this store! I know most stores are under staffed but every person in this...
          Was very impressed with this store! I know most stores are under staffed but every person in this store was friendly, offered to help and had a smile on their face. Quite refreshing! I think it could be attributed to the manager Rodney, who I contacted after having problems with the Harper Woods store. Rodney explained everything and when I arrived at the store everything was set up and I was out the door. Really a well run store!
          by
          • Verified Purchase
          • Recommended
          employees are very helpful
          employees are very helpful
          by
          • Verified Purchase
          • Recommended
          Thank you Chris Cortright for helping me through the planning and layout of my kitchen
          Thank you Chris Cortright for helping me through the planning and layout of my kitchen
          by
          • Verified Purchase
          • Recommended
          always have what I need, and easy to find. friendly , and help, knowledgable employees, store is ...
          always have what I need, and easy to find. friendly , and help, knowledgable employees, store is always clean
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          This store is my "go to" for DIY projects. My experiences have never been bad, always at least go...
          This store is my "go to" for DIY projects. My experiences have never been bad, always at least good, and often very good to exceptional in terms of staff.
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          The store is great! Customer Service is #1 and they always have what I need in stock.
          The store is great! Customer Service is #1 and they always have what I need in stock.
          by
          • Verified Purchase
          • Recommended
          Majority of employees at the 2758 location often seem to be in a foul mood In a shopping plaza th...
          Majority of employees at the 2758 location often seem to be in a foul mood In a shopping plaza that is difficult for vehicles to enter/exit the parking area Parking lot often very full and spots are only available far from the doors
          by
          • Verified Purchase
          Customer support was excellent in resolving my problem.
          Customer support was excellent in resolving my problem.
          by
          • Verified Purchase
          • Recommended
          This Home Depot store always has knowledgeable, friendly team members available to assist in all ...
          This Home Depot store always has knowledgeable, friendly team members available to assist in all our home improvement projects; and the quality and availability of product is always the best!
          by
          • Verified Purchase
          • Recommended
          GREAT STORE THAT IS WELL STOCKED ! FRIENDLY EMPLOYEES !! VERY HELPFUL TOO ! THIS IS A GREAT STOR...
          GREAT STORE THAT IS WELL STOCKED ! FRIENDLY EMPLOYEES !! VERY HELPFUL TOO ! THIS IS A GREAT STORE TO SHOP IN.
          by
          • Verified Purchase
          • Recommended
          found every thing was looking for and checked out no hassel
          found every thing was looking for and checked out no hassel
          by
          • Verified Purchase
          • Recommended
          I HAVE ALWAYS LIKED GOING TO THIS HOME DEPOT, EVER SINCE IT OPENED. GREAT EMPLOYEES (FRIENDLY A...
          I HAVE ALWAYS LIKED GOING TO THIS HOME DEPOT, EVER SINCE IT OPENED. GREAT EMPLOYEES (FRIENDLY AND KNOWLEDGEABLE. ALMOST ALWAYS HAD HE ITEM I WAS LOOKING FOR AND/OR SOMETHING BETTER.
          by
          • Verified Purchase
          • Recommended
          As usual, an employee greeted me, another saw me looking at items on the shelves, then asked me i...
          As usual, an employee greeted me, another saw me looking at items on the shelves, then asked me if he could help, which he did, and then showed me a savings on a contractor pack of valves. This is why I come here, it is always this way!
          by
          • Verified Purchase
          • Recommended
          Rental desk was very helpful. I'd go out of my way to go to this location.
          Rental desk was very helpful. I'd go out of my way to go to this location.
          by
          • Verified Purchase
          • Recommended
          Very good costumer service cashier Karen very nice and friendly lady.
          Very good costumer service cashier Karen very nice and friendly lady.
          by
          • Verified Purchase
          • Recommended
          Casher Marry was very good .
          Casher Marry was very good .
          by
          • Verified Purchase
          • Recommended
          1 found this review helpful
          The store was easy to manage around and was clean and organized. There was an assistant at every ...
          The store was easy to manage around and was clean and organized. There was an assistant at every corner of an aisle or throughout the store which was great.
          by
          • Verified Purchase
          • Recommended
          Received a gift card form our daughter to purchase a stove. No stoves in stock and no estimated t...
          Received a gift card form our daughter to purchase a stove. No stoves in stock and no estimated time of one would be available. Very disappointed.
          by
          • Verified Purchase
          Shelby rocks and always makes you feel like part of their family!
          Shelby rocks and always makes you feel like part of their family!
          by
          • Verified Purchase
          • Recommended
          The employees were very very friendly and helpful they were very kind and patient I was very sati...
          The employees were very very friendly and helpful they were very kind and patient I was very satisfied when I left there they help me from the minute I walked into the store to the minute I left especially an employee name Austin at the customer service he was very helpful to me I appreciate him and I really thank him for everything god bless in
          by
          • Verified Purchase
          • Recommended
          Staff is very knowledgeable, helpful and care about their customers. Great store!
          Staff is very knowledgeable, helpful and care about their customers. Great store!
          by
          • Verified Purchase
          • Recommended
          The people are very friendly and knowledgeable.
          The people are very friendly and knowledgeable.
          by
          • Verified Purchase
          • Recommended
          Last few times I have visited employees have been extremely helpful and friendly.
          Last few times I have visited employees have been extremely helpful and friendly.
          by
          • Verified Purchase
          • Recommended
          great place with great employees.
          great place with great employees.
          by
          • Verified Purchase
          • Recommended
          One of the most friendly and helpful Home Depot stores I have ever visited.
          One of the most friendly and helpful Home Depot stores I have ever visited.
          by
          • Verified Purchase
          • Recommended
          I want cashiers back. I do not get a discount for having to check myself out so I want a live pe...
          I want cashiers back. I do not get a discount for having to check myself out so I want a live person at the cash register when I am ready to leave.
          by
          • Verified Purchase
          • Recommended
          2 found this review helpful
          Showing 1-30 of 432 reviews

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