Reviews for Sherman #518

You cannot get any associates to help even after having to have them paged twice by customer service.

The store is well stocked. Most employees are friendly, courteous and helpful.

I have consistently found the employees at the Sherman Home Depot to be friendly , courteous, and helpful . The store usually has everything I need and then some. I am usually finding the things I need and then some really cool something that I want as well. I would recommend this store to anyone needing any kind of lumber , hardware and just about anything you need!

Employees are too busy here to help. No people in the store yet no one offered to help me and the person I did find told me very rudely that the website “didn’t mean nothing” when I told him there were 3 in stock according to the website. Totally disappointing when needing assistance for a very expensive water heater.

Every thing was great on this visit the employee saw me look and ask if i needed assistance and he help. the store was clean and everyone i came in contact with was very very friendly . I was looking for some Christmas yard items they were all soled out so i went and picked up other items that were needed.

Excellent customer service!!! Great store - always organized and clean and shopping carts for disabled always charged and conveniently located at front entrance.

I love to shop at this location because the customer service is great . The store is very close to my home and very convenient for me . The store is clean and organize .

This store has everything you need, The service is great and the store is well stocked and clean, the employees in the appliance department are very helpful and now what they are doing.

I’ve dealt with the General Manager of the Sherman TX store on a couple of occasions. He is very good with both the customers and with supporting his employees.

With every visit I have made to the store I received great service and the employee's were very nice and helpful on what item I was looking for. The store has always been will organized.

clean, friendly, easy in and out.

The store was clean, workers were friendly, not much of a waiting time for checkout.

This store has friendly employees that are willing to assist you

The floor associates were very helpful and very knowledgeable. Management refused to honor the pricing listed on the store location website. I have been shopping at this store since it first opened. I will no longer be shopping at this location. This potential sale would have been a small $250 amount, but I am just 1 customer.

This store has the best Customer Service by far and will continue to shop at this location.

This is a great store with an excellent overall score ,with me. It is conveniently located and most of the time, I find what I need. I have become familiar with some of the staff and they are always ready to help, but some feel management can be oppressive.. That is sad because they are older and need the income and need to be respected.

Great store. I love coming here the staff is friendly and I know where everything is

Horrible customer service and out of product the majority of the time.

I highly recommend this store to anyone that is doing a home project. Love the paint department!!

FRIENDLY STAFF. HELPFUL. SEEMS TO LOVE THEIR JOB TOO.

clean and neat store, well organized, staff helpful and friendly, cashiers efficient and courteous to customers and other staff, store always stocked with what we are looking for .

The workers really do help and give valuable information on the products.

The employees were super friendly and everything was convenient. Definitely the best Home Depot around.

The sales associates were very helpful and nice

Excellent customer service. The employee went above and beyond their duties. Made my shopping experience pleasant and started my day off right.

We were treated well at this store and the employees went beyond what we expected from the and all in all had a good experience there. The same is true of the store in McKinney. A.J. was very helpful.

This store should be shut down due to exposure by 85% of the people in the store had no mask on. People not social distancing, no entry control , allowing any and everyone to enter without masks, and sings are obscure and provide no enforcement.

I would like to give a BIG shoutout to “Carl” the south entry door greeter. He meets every customer with a smile, a positive word(s), and a sanitized buggy. You can’t help but smile when you walk by him. He is the real deal. You do not find this kind of employee in other stores. Please give him a pat on the back, a raise, or a paid day off. He deserves it! Way-to-go Mr. Carl!

GOOD STORE GOOD PEOPLE ESPECIALLY MR.MOORE

The employees are not only helpful and kind but are very knowledgeable as well. The store always is up to date with new items and prices clearly marked. The pricing is very competitive with nearby stores also. Everything is easy to locate and the entirer is very clean and disinfected several times a day.