Reviews for Silver Spring #2551

I went to the Home Depot in Silver Spring. I needed to buy smart seed for grass. We have a place in our yard that doesn't get much sun, so I was pleased to see that this was available. My memories of this store are that a man moving lumber stopped what he was doing to greet me. I had gone to the wrong entrance but he did Magic to open the exit door. What a friendly person. I wish I had asked his name. Also I would like to mention Mike. He was in the Return section. As I was passing , he asked if he could help me. I told him I wanted to buy my purchase and could he help me with that; he said, Yes. And even though there were no bags at Mike's station, he went to find one and opened the bag wide so I could put the item in it without difficulty. I really appreciated him going the second mile.

Always stocked. They weeded out the incompetent workers. The employees on staff are all helpful and knowledgeable.

I was just looking at brooms and a nice employee asked me if I found everything I needed. He was so helpful.

Mukaila , the Cashier was very helpful and he asked me if I want to have a HD credit card. He was very courteous and helped me with card application. He greeted me as I entered in the HD. No one ever before greeted me in this store.

I bought three blinds and it fit perfectly and looks really nice.

Miki just goes above and beyond on providing excellent customer service. Thanks!

I was there yesterday for a return and a purchase and everyone I dealt with was friendly, attentive and helpful. The only negative I noticed is that they had added a lot of self serve check outs and employed only one person at a full serve register. That person was lovely. However, I have real issues with the corporate mind set to replace employees with self check outs. We are not Home Depot employees - please stop making your customers do the work of the people you should be employing.

This Home Depot is always well stocked and has some of the friendliest, knowledgeable personnel that I have ever encountered in a Home Depot. Amazing!

The products are very good and the prices are reasonable.

I have been blessed with every visit to this store. I have not had a bad experience at this Home Depot #2551. Today, 12 Feb 23, Mawuko waited on me. He was absolutely amazing. Thank you for hiring people who enjoy working.

I crawled around on the floor for more than 10 minutes looking for items on the bottom shelves that were not in the right place. No employees offered to help and when I complained, I was told they were sorry, but that is just the way it is and they can't do anything about it. The entire first two bays (under the conduit) need to be completely cleared and restocked. This store is the closest to me and has great hours, but is messier than average and finding items is frustrating. I have even tried ordering online and my orders have regularly been cancelled because the employees said they couldn't find the items either, but when I came in, I was eventually able to find them.

Cashier Dianna helped me to get my PRO Comercial CARD.

He was willing to help me and also others. For me it was finding a tool that was in stock but not located where it was supposed to be....He persisted in looking for it and in the interim helped another customer with a key issue. She was really frustrated before finding Carlos and I did not complain that she was interfering with what he was trying to help me. It was just important that he help her in her moment and she was sincerely appreciative of his assistance and I heard her say so three times. When we were just about to give up on my search he found the tool I wanted. It's easier to complain in today's world but harder to pay a compliment. If there were more people like Carolos int he world, it would be a better place for sure.

Daniel was very friendly and helpful. He's a nice guy who is always willing to help you

I go to this store all the time. Employees are excellent &helpful

-The customer service here is GREAT! -The prices are awesome -The product quality is REALLY good! KUDOS to the IN-STORE Home Depot team for getting us through this WRETCHED pandemic. They deserve a BIG pay raise, JUST for getting us through this disastrous time.

Great customer service

When you shop at This location go to the garden side it’s a faster check out with cashier yahn. He helps you with anything sometimes if he isn’t busy and have heavy items he’ll help you to the car. Very nice young man.

Awesome customer service

I continue to encounter very helpful associates at this Home Depot. They are amazing and I’ll keep coming back.

Cashiers and employees had amazing vibes and quick to help

Every time I come here I can expect great service as long as Mikki is there. Mikki is a always focused on work related task when I see him. He supports staff so respectfully and eagerly. Cinthia has very good listening skills! Thanks for all that you do!

Marcus was extremely helpful, courteous and knowledgeable. He loaded 20 bags of marble chips onto a flatbed and then into my car in less than 15 minutes total.

Ely helped me with almost everything I needed. Even though I couldn't find what I was looking for, she offered me a different item and it work perfectly

They have grest customer service and they staff really friendly

Ely cashier helped me with everything. I'm extremely satisfied with her customer service

Everything is of low quality the employee threatened me even after assurances from home depot it wouldn't happen

We were greeted and valued for shopping excellent service

Maria provided Great Service on a Return

I needed to obtain materials for repairing my deck. Two of the staff at the Silver Spring store were very helpful and knowledgeable - Manuel in Lumber and John in Hardware.