Reviews for Slidell East #386

Heather at the Pro Desk is always very helpful and knowledgeable on the items offered

I was just returning a key that I had made the day before that did not work. They could not fix it because neither one of the key machines were working. I was told to just get a refund. Then I waited in line for over half an hour to spend one minute getting my refund.

I love the size of this location and the variety of items available. I also like that this location is open later than the other store that in this area. I truly appreciate that there hasn't been many things I haven't been able to find when I've really needed them.

Everytime I purchase pallets of concrete through my Pro Account, Steve at the Pro Desk makes sure to have our stuff loaded quickly and safely! We appreciate that Steve cares about our time.

Jess was very nice and helpful.

Denise, sales cashier and the team there was so helpful and kind. Thank you

The variety of plants at this location is awesome! Loved that they had bamboos available.

We love our Pro Desk at our Home Depot. They care about our time and our business. They recognize our crew and always go above and beyond the call of duty!

Belinda shouldn’t work I’m customer service if she doesn’t feel like or want to provide service.

I was trying to find a window that would not show up online. The store had similar sizes to what I needed, but that line of window only exists on the shelf, not on the app. Sam was helping me first and was just as frustrated as I was. He was tryto figure everything out and asked Jhazmine to help. She called the sales rep and manufacturer to get to the bottom of the situation. Turns out, the manufacturer made everything so complicated, Home Depot couldn't update their site fast enough. These two were the most helpful people I've encountered in a store of any sort in a very long time.

The employees always go above and beyond to help.

We absolutely love our local Pro Desk!!

These guys need capes. They make me look good and genuinely care about my business!!

I will be returning to this location for my repair for my household needs.

The Pro Desk is always so professional! Steve and Heather always get us on the road with everything we need.

This store is clean and well stocked. The staff is knowledgeable and super friendly!!

Felicia was so helpful and sweet to walk me all the way to the section I needed.

I have to say that when I go to the Home Depot I choose this one because of their customer service desk, especially Ms. Jess, Ms. Belinda, Ms. Amaria, Ms. Roby, and Mr. Herald (I think). If I chose to have my items as drive up, they call and which, for most people, this would be a setback or an inconvenience, but I find this helpful, but also they have come to recognize my voice as I have been doing pickups from their store over the past year so often for my home remodel. It makes me feel they truly care about the customer or customers. I have watched them with others and seen them try to help as much as possible. I have had one of the representatives help me look for a product I ordered for 20 minutes and even call a manager before we realized the internet had made a mistake and they did not have the product. Most businesses as big as this store would not help a customer like they have helped me just about every time I have entered that store. I don't like going to other Home Depots for this exact reason.

Everything and everyone’s attitude and helpfulness was extremely perfecto

Everyone is helpful and friendly.

Total incompetence and misrepresentation from the sales staff, management, and measuring personnel. I was promised that specific pieces of furniture would be moved at no charge, and then charged $350.00 to move it. If I refused to pay they would pull the job. That threat was after they had moved all my furniture out. I could not ever recommend doing business with them again.

Employees are very nice and helpful

nothing like the website showing stuff in stock, then putting inn my order. then get called saying things are not available and are out of stock. then i drive to the store walk right to the items put them in a cart and go check out. just wish people took pride in their job.

Ms. Ethel has become the Home Depot mascot for me and my crew. Her energy is infectious and we appreciate her above and beyond customer service!

I'm not only blown away by the service provided by Steve and Heather at the Pro Desk of my local Home Depot, I am so impressed with their happy attitudes! All smiles!!

ALWAYS Friendly and Knowledgeable

Thanks so much to Mrs, Jess. She was very good explained the issue and she went out of her way to help me out she was supposed to get her 30min breack, but she was taking care of my issue. Once again thank you, employees, like her are what we want as a client because makes us our job faster as contractors

The workers there are friendly, courteous, and helpful. What is even better, is that they help you when you need them.

SPECTRUM HOME INSECT KILLER PRODUCT DELIVER AS DIRECTED ON PACKAGED NEED TO GET READ OF SPIDERS AND THE PRODUCTED WORKS STAFF WAS HELPFUL IN DIRECTING US TO THE AREA WAS PRODUCT WAS KEEP, MADE RECOMMEDATION, BUT ALLOW US TO CHOSE. WILL BUY AGAIN IF NEEDED

Keep up the great work.