#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(401)233-6504
Tool & Truck Rental(401)233-6510
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
371 Putnam Pike
Smithfield, RI 02917
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Customer Store Reviews

  • 4.7 out of 292 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (292)
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Showing 1-30 of 292 reviews
Amazing customer service
An employee walked around with me and helped me find exactly was I was looking for, even looking I’d multiple different locations
by
    • Recommended
    Great staff
    Five staff members of the Smithfield store went out of their way to assist me in locating a hard to find item.
    by
      • Recommended
      Customer Service
      After a slightly bumpy start to my visit to order decking materials, Tira at the Customer Service desk took the reins and helped me through the ordering and transaction process, making it almost effortless. Hooray for Tira! Give her a raise &/or bonus!
      by
        • Recommended
        I can always find what I need.
        We had a problem with the water last night. No water. I went to Home depo this am and found exactly what I needed to fix my water problem. Now I have water.
        by
          • Recommended
          Outside plants were awful
          Almost every plant was dried up and dead.
          by
            Great prices.
            by
              • Recommended
              Great prices.
              I bought a new sit down tractor to cut my lawn a few months ago. I love it.
              by
                • Recommended
                Unbelievable staff
                I could only give 5 stars....I would have given 10. Unbelievable customer service, knowledgeable staff and so kind. I walked in knowing jack....walked out confident. Ty lori!! As well as Craig and Casey:)
                by
                  • Recommended
                  Nice place to get what you want
                  I found exactly what i was looking for, with the help of a very knowledgeable associate in the tool dept. And the cashier was very knowledgeable about the local area.
                  by
                    • Recommended
                    Cashier was super helpful!
                    I was a little worried going into such a large store but the cashier, Tabetha was super helpful in telling me exactly where I needed to go. Then when it came time to check out she was so fast I didn't even have time to take out my debit card before she finished.
                    by
                      • Recommended
                      Lisa at the registers
                      Wow just when I’ve had it with this era’s style with customer service being crap, the fast food lines are longer and take longer just to get trash because no one cares anymore. Well Lisa is a breathe of fresh air. She sets the standards and bar very high. Someone will certainly scoop her up and pay her very well for all these years of amazing top notch service. Specially since it’s dead and gone going into 2022
                      by
                        • Recommended
                        Great customer service
                        I just want to congratulate Rickt from the store 4282 four he’s awesome job on his dedication to do customer service is a great person and he’s a great man
                        by
                          • Recommended
                          Convenient, well stocked, and friendly personnel.
                          Convenient, well stocked, and friendly personnel.
                          by
                          • Verified Purchase
                          • Recommended
                          The store is always well stocked and Jay in the plumbing section was great!
                          The store is always well stocked and Jay in the plumbing section was great!
                          by
                          • Verified Purchase
                          • Recommended
                          Hailey at store #4282 Smithfield was awsome. She was very helpful and quite pleasant.
                          Hailey at store #4282 Smithfield was awsome. She was very helpful and quite pleasant.
                          by
                          • Verified Purchase
                          • Recommended
                          Stock the items where they belong so when you go cash out your not surprised at the price at the ...
                          Stock the items where they belong so when you go cash out your not surprised at the price at the end of your trip at Home Depot.
                          by
                          • Verified Purchase
                          GREAT LOCATION. SERVICE IS ALWAYS A++ KEVIN F. HAS BEEN MOST HELPFUL ON A HANDFUL OF OCCASIONS. ...
                          GREAT LOCATION. SERVICE IS ALWAYS A++ KEVIN F. HAS BEEN MOST HELPFUL ON A HANDFUL OF OCCASIONS. THANK YOU HOME DEPOT IS MY ALWAYS MY FIRST CHOICE
                          by
                          • Verified Purchase
                          • Recommended
                          The ladies at Customer Service were exceptional. They were friendly, helpful, and courteous. So...
                          The ladies at Customer Service were exceptional. They were friendly, helpful, and courteous. Someone also helped us find exactly what we were looking for in the store. Now, I will point out that we went very early on a weekday when it was not busy and we got what we needed and the help we needed fast.
                          by
                          • Verified Purchase
                          • Recommended
                          The Customer Service associate, Joan, went out of her way to help with a holiday gift. She was n...
                          The Customer Service associate, Joan, went out of her way to help with a holiday gift. She was not only nice, she went above and beyond.
                          by
                          • Verified Purchase
                          • Recommended
                          Clean, well run and many associates willing to help with any of your shopping needs.
                          Clean, well run and many associates willing to help with any of your shopping needs.
                          by
                          • Verified Purchase
                          • Recommended
                          I have done many home improvements such as painting, tile floors, had rugs installed. I have been...
                          I have done many home improvements such as painting, tile floors, had rugs installed. I have been very satisfied with all the help from the staff.
                          by
                          • Verified Purchase
                          • Recommended
                          The store was immaculate and well stocked and the employees were very helpful.
                          The store was immaculate and well stocked and the employees were very helpful.
                          by
                          • Verified Purchase
                          • Recommended
                          Went in to purchase granite counters as my family members recommended because they a good a exper...
                          Went in to purchase granite counters as my family members recommended because they a good a experience. While the person was very nice, he had no idea of the process. I picked out my counters and paid. Person could not give me any answers about the sink and stated I have to wait till the person calling me goes over all that with me. Very frustrating as I made an in person purchase feeling like I made an online purchase. I have my fingers crossed I get what I want. Depending on what the person calling states I may just cancel my purchase because I feel so uncomfortable with the process there.
                          by
                          • Verified Purchase
                          The manager Hiracham and sale person Robin were both friendly and accommodating in resolving an i...
                          The manager Hiracham and sale person Robin were both friendly and accommodating in resolving an issue I had. Thank you for making it right.
                          by
                          • Verified Purchase
                          • Recommended
                          Return desk cashier Joan was awesome.
                          Return desk cashier Joan was awesome.
                          by
                          • Verified Purchase
                          • Recommended
                          Very good customer service and item availability Jen RI 02864
                          Very good customer service and item availability Jen RI 02864
                          by
                          • Verified Purchase
                          • Recommended
                          Joyce is excellent. Personable, helpful and just a very nice person. Found everything I was looki...
                          Joyce is excellent. Personable, helpful and just a very nice person. Found everything I was looking for.
                          by
                          • Verified Purchase
                          • Recommended
                          I found this store clean and the people were helpful, just had a long wait to get help, in floori...
                          I found this store clean and the people were helpful, just had a long wait to get help, in flooring, but the clerks were busy. I did finally get what I needed to tile my shower.
                          by
                          • Verified Purchase
                          • Recommended
                          Much nicer store than Johnston or Providence. Criminals and scumbags rarely go in this store beca...
                          Much nicer store than Johnston or Providence. Criminals and scumbags rarely go in this store because they really really really stand out here and its easy to spot them stealing. Keep up the good work Smithfield. Keep the rats away.
                          by
                          • Verified Purchase
                          • Recommended
                          The garden center had some beautiful plants. I was, however, very annoyed shopping in the store ...
                          The garden center had some beautiful plants. I was, however, very annoyed shopping in the store and garden center due to the barking dogs. One customer tied his dog to his cart and walked away for a short time. That dog could have bitten someone. People have allergies, also. Please reconsider this policy.
                          by
                          • Verified Purchase
                          • Recommended
                          Showing 1-30 of 292 reviews

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