#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(401)233-6504
Tool & Truck Rental(401)233-6510
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
371 Putnam Pike
Smithfield, RI 02917
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Customer Store Reviews

  • 4.7 out of 292 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (292)
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Showing 1-30 of 292 reviews
Very friendly staff
Very friendly staff
by
  • Verified Purchase
  • Recommended
Very disappointed in the amount of inventory, or the accuracy of what they show within the store ...
Very disappointed in the amount of inventory, or the accuracy of what they show within the store versus what is actually there. No one should have to hop around from store to store to buy what they need, unless it is an astronomical amount of product, of which can be ordered. There used to be a time you could find 10 people to help you, now you can barely find one, and then you have to walk to the front of the store and ask Customer Service to find someone for you, and they stroll/take their sweet time to get to you. Unhappy with the way things are and a regular customer.
by
  • Verified Purchase
  • Recommended
The monthly childrens building classes are great for my kids. They are very helpful for us (paren...
The monthly childrens building classes are great for my kids. They are very helpful for us (parents) and fun for them.
by
  • Verified Purchase
  • Recommended
The kitchen specialist are friendly and knowledgeable. Thank you Mike for your assistance...
The kitchen specialist are friendly and knowledgeable. Thank you Mike for your assistance...
by
  • Verified Purchase
  • Recommended
Michelle in carpet Department is fabulous
Michelle in carpet Department is fabulous
by
  • Verified Purchase
  • Recommended
this store was extremely clean and well organized. quick check-out. Personnel Nicole was very viv...
this store was extremely clean and well organized. quick check-out. Personnel Nicole was very vivacious and took pride in her job performance. she is an exceptional asset for any business.
by
  • Verified Purchase
  • Recommended
dont waste you time here. they dont even carry the products they advertise online, and when askin...
dont waste you time here. they dont even carry the products they advertise online, and when asking employees about said products, they do not even know what it is, or if they have it. they try to look for it online and still cant find the products. then they question if you were even on the homedepot website. once i found the product online to show them, they told me that they cant get it shipped to their store for pickup, so i had to drive to the store in Uxbridge MA. to get the tool i needed, and they had it in stock.
by
  • Verified Purchase
Was lucky enough to be helped by John Carello. A great experience with a thoroughly professional ...
Was lucky enough to be helped by John Carello. A great experience with a thoroughly professional and knowledgeable store associate.
by
  • Verified Purchase
  • Recommended
Always friendly, helpful associates.
Always friendly, helpful associates.
by
  • Verified Purchase
  • Recommended
Great store always have what I am looking for. Great service. I tell everyone to go to this store,
Great store always have what I am looking for. Great service. I tell everyone to go to this store,
by
  • Verified Purchase
  • Recommended
Friendly sales people, clean store, good prices.
Friendly sales people, clean store, good prices.
by
  • Verified Purchase
  • Recommended
Clean and always well stocked.
Clean and always well stocked.
by
  • Verified Purchase
  • Recommended
This store was neatly organized and well stocked with items. The staff was happy to assist me wi...
This store was neatly organized and well stocked with items. The staff was happy to assist me with my heavy items and load them into my SUV.
by
  • Verified Purchase
  • Recommended
I have been in retail for 25 years and I look for cleanliness, proper zoning, ample supply, grea...
I have been in retail for 25 years and I look for cleanliness, proper zoning, ample supply, great customer service and one can find help because there is enough people on the floor to find the help needed. They did not just tell me where things were but showed me. This is a definite plus and one I practice where I work.
by
  • Verified Purchase
  • Recommended
If you want great customer service see John @ext 129. You will not be disappointed. Finally found...
If you want great customer service see John @ext 129. You will not be disappointed. Finally found someone who actually sounds like they know and feel confident about what they are explaining.
by
  • Verified Purchase
  • Recommended
It was clean and had pleasant employees
It was clean and had pleasant employees
by
  • Verified Purchase
  • Recommended
The sales associate (Phyllis) was very friendly and spent a good amount of time helping me pick o...
The sales associate (Phyllis) was very friendly and spent a good amount of time helping me pick out suitable carpeting. She was very knowledgeable about the different kinds of carpets and the quality of each. She was very patient and very helpful.
by
  • Verified Purchase
  • Recommended
Three people assisted me today in finding a few things in different departments; all pleasant and...
Three people assisted me today in finding a few things in different departments; all pleasant and helpful!
by
  • Verified Purchase
  • Recommended
Very knowledgeable employees in this store. Recently I have dealt with staff in Electrical, Plumb...
Very knowledgeable employees in this store. Recently I have dealt with staff in Electrical, Plumbing, and Paint and they have proven to be extremely knowledgeable about their area of expertise and very helpful.
by
  • Verified Purchase
  • Recommended
WE OFTEN GO TO THE SMITHFIELD STORE. MOSTLY WE START WITH JOHN BUCKETT WHEN HE IS IN. I FIND ALL...
WE OFTEN GO TO THE SMITHFIELD STORE. MOSTLY WE START WITH JOHN BUCKETT WHEN HE IS IN. I FIND ALL THE STAFF VERY HELPFUL. WE ALSO GET FLOWERS FOR THE SPECIAL SEASONS
by
  • Verified Purchase
  • Recommended
good office & location
good office & location
by
  • Verified Purchase
  • Recommended
I have a small business and rely on the garden department for last minute supplies. I always fi...
I have a small business and rely on the garden department for last minute supplies. I always find exactly what I go into the store for. The garden department is well stocked with potting soil, perlite and other garden supplies.
by
  • Verified Purchase
  • Recommended
well worth the drive to this store. Personnel were very helpful.. One young lady, instead of poin...
well worth the drive to this store. Personnel were very helpful.. One young lady, instead of pointing us in the right direction, actually took the time to lead us to the aisle and the item we were looking for.
by
  • Verified Purchase
  • Recommended
Service was above and beyond. We were 100% satisfied with the assistance we received from our sa...
Service was above and beyond. We were 100% satisfied with the assistance we received from our salesperson who was very knowledgable and helpful. Can't wait for our new doors to be installed.
by
  • Verified Purchase
  • Recommended
It is always a great shopping experience at this store!
It is always a great shopping experience at this store!
by
  • Verified Purchase
  • Recommended
Best Home Depot I have ever been to. Very friendly and helpful employees.
Best Home Depot I have ever been to. Very friendly and helpful employees.
by
  • Verified Purchase
  • Recommended
If you are in the market for windows, doors or any millwork ask for Ashley. She did an amazing jo...
If you are in the market for windows, doors or any millwork ask for Ashley. She did an amazing job working with me to purchase an Andersen Door. Great person to work with . Very knowledgeable , patient, and helpful.
by
  • Verified Purchase
  • Recommended
Employees are always friendly, ask me if I need anything. Store is organized and clean.
Employees are always friendly, ask me if I need anything. Store is organized and clean.
by
  • Verified Purchase
  • Recommended
The Smithfield store is the best shopping experience, always clean and inspiring. Associates go o...
The Smithfield store is the best shopping experience, always clean and inspiring. Associates go out of their way to be friendly and very helpful.especially worker "taylor" she definitely goes beyond your expectations.
by
  • Verified Purchase
  • Recommended
Great customer service.
Great customer service.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 292 reviews

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