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Filter Reviews By:Rating, Profile, Gender, Age (467)
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Showing 1-30 of 467 reviews
Nov 8, 2023
Thank You Jacob & Elijah!!!
I bought some turf today and Jacob and Elijah provided excellent customer service and were very friendly and attentive. Thank you for the excellent experience.
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Recommended
Oct 26, 2023
Outstanding Customer Service Show Outs
On October 18th, my property was in need of some special items including lumber. I had only been in the lumber department for less than 10 minutes before a young man (Melvin P.) clocked in to start his shift and IMMEDIATELY assisted me with choosing the best type of lumber needed to accomplish my goal. Melvin P, you are AWESOME!! Thank you for your recommendation, for sharing your knowledge, and for your quality assistance.
Special thanks to Mrs. Carolyn (Cashier) for assisting me with a smile, thanking me for shopping, and for inviting me to return. You were the perfect ending to my experience that day.
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Recommended
Oct 17, 2023
Great
Tabatha did a great job and need a raise asap and the best employee
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Recommended
Oct 17, 2023
Good selection
Extremely easy finding stuff
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Recommended
Oct 10, 2023
Love it 😊
My thing is I need the price tag to be in right spot and help when I need it . The store had labels and prices were correct and the worker was really helpful . The prices on their plants is good to . Definitely recommend coming here . It was clean and the Halloween decorations were super cool 😎.
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Recommended
Oct 3, 2023
Tabatha
Tabatha with the Red hair is Awsome she is the ABSOLUTE BEST EMPLOYEE AT HOME DEPOT I JUST LOVE HER SPIRIT SHE HAS A WARM HEART
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Recommended
Oct 1, 2023
Awesome
The associates at the Spring Cypress store are awesome. You walk in and you are greeted in different areas in the store. They are usually busy, but they take the time to help get you oriented. Big 👍.
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Recommended
Sep 28, 2023
Great employees
Tabatha is a great asset for Home Depot
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Recommended
Sep 6, 2023
great customer service
It may have been the time of day but all the associates were super friendly and helpful.
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Recommended
Aug 23, 2023
Tabatha Love her keep her
I love Tabatha keep her
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Recommended
Aug 20, 2023
Great staff
I got a application to install a gutter for my clients and return the unused. The lady, Jesserlyn was really helpful. Thanks to her doing fantastic job. 🙏🥰
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Recommended
Aug 9, 2023
Shout Out to Home Depot - Customer Service was AMAZING!!!
Today I went to this Home Depot and had an AMAZING experience because of customer service. Thank you, Mr. Art, Mr. Paul (both in Hardware/Tools), and Ms. Sara (Customer Service). You 3 made my experience smooth and wonderful! I will return because of you.
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Recommended
Jul 8, 2023
Employees think it's ok to smoke in store
This is a great place to go if you want to walk around with employees smoking in a store. No regard for customers, just talking to other employees smoking away having fun
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Jul 7, 2023
Customer Service was Excellent , beginning through appliance installation!
Just purchased double wall ovens and cooktop - Nina was wonderful (appliance dept), and were installed last evening. The installers ; Ray and Cody were wonderful too. The entire process was so easy. Love our new appliances!
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Recommended
Jul 5, 2023
Thanks to Home Depot for reaching out to veterans
Many stores say they welcome veterans but often the fine print limits the extent to which vendors assist. Not so at Home Depot. Register, use phone # or scan and done. Thank you.
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Recommended
Jul 3, 2023
Disappointment
I recently visited this Home Depot location, and I was disappointed to find that it had changed drastically in the last few months. An associate named Brittany used to help me here often, but this time when I came, I encountered an associate with an extremely unprofessional attitude and bad attitude. Her name was Jaylline, I believe. She initially told me that I would be eligible for free home delivery on my purchase, then at the end she said that I would have to pay an additional $59. Needless to say, it left me with a bad impression of the store and I will never be returning.
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May 30, 2023
Excellent environment & friendly & helpful staff.
Excellent environment & staff service.
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Recommended
May 21, 2023
Great Selections
They always have just what I need
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Recommended
Apr 16, 2023
Great Stock
Nice to go to a store that actuall has different brand in stock
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Recommended
Mar 8, 2023
Good store!
One of the nicest stores I've been to in my life. Its well kept and they have good inventory of items. I will go back!
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Recommended
Mar 4, 2023
Amazing shopping experience
All the necessities were close to each other that were needed.
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Recommended
Feb 1, 2023
Great customer service
The associates were very knowledgeable and helpful
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Recommended
Jan 20, 2023
patient staff
I needed some help with a hand-held shower head, and the associate was VERY helpful.
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Recommended
Dec 17, 2022
Worst customer service experience of my 70 year life
Asked an associate , in plumbing for help as he walked by. He was not another customer. I again said sir can you help me? Kept walking. Sir! With the glasses. He turns in a menacing fashion and screams “ MY NAME IS MICHAEL! and charges at me. Two younger customers intervened.and he focused his rude behavior on them.
Fortunately a customer near by saw it all and was a plumber and helped me find what I needed
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Dec 14, 2022
Service
Awesome Service!!! Will definitely go back
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Recommended
Nov 30, 2022
Helpful staff leading to a pleasant shopping experience!
I was shopping for a washer, dryer and fridge for my new house and went to this Home Depot. The staff at the appliance section were very friendly and helped pick one that met my needs. Thye let me borrow their measuring tape so I could make sure the fridge fir the space I have. They also let me push out delivery dates so I could still buy today to take advantage of Black friday deals! Overall a happy customer :-)
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Nov 23, 2022
Awesome store
What an awesome store all together. I don’t know if management changed recently but everyone was awesome. I was lost in plumbing and usually I have to go looking for help. Not only did Kamron pre-empt my search by him offering help, but his help was knowledgeable and spot on. Then I went to pay and waited 5 secs behind full self check out registers when Ciara waved my way to her register.
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Recommended
Nov 12, 2022
horrible store shop elsewhere
would not shop here if you can, recommend driving 20 miles to Katy store over this location. Customer service is horrible and the manager will not come talk to you if you have a problem with them.. she sends her slackys to talk to you
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Oct 3, 2022
helpful employees
Friendly, helpful employees that go beyond expectation
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Recommended
Sep 4, 2022
Incompetent Customer Service and Management at this location
I purchase (2) Kitchen Appliances and am also a PRO XTRA member. Was not able to check out with the PRO cashier since they normally do not work that department and did not know how to checkout appliances. They also did not know how to use my Home Depot Credit Card and requested I proceed to Customer Service. Customer Service was even worse. Customer service also appeared to not be trained properly and had to get the shift manager to help. Shift manager was rude, very little help, and had this inexperience customer service rep. struggle to process my order. Manager took sweet time to get up to the customer service counter and took over 30 minutes to check out.