#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)304-3402
Tool & Truck Rental(281)304-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
17928 Spring Cypress Rd
Cypress, TX 77429
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Customer Store Reviews

  • 4.6 out of 467 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (467)
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Showing 1-30 of 467 reviews
To whom it may concern, I have lived on this side of town for over a decade and I have really enj...
To whom it may concern, I have lived on this side of town for over a decade and I have really enjoyed shopping at this location. Very friendly staff that’s always willing to help.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Horrible customer service!!!!!
Horrible customer service!!!!!
by
  • Verified Purchase
1 found this review helpful
Friendly staff and fast paced employees , would prefer if cashiers would practice social distanci...
Friendly staff and fast paced employees , would prefer if cashiers would practice social distancing with customers.
by
  • Verified Purchase
  • Recommended
Online order was not in stock and when I called to inquire about it, there was no desire to attem...
Online order was not in stock and when I called to inquire about it, there was no desire to attempt to source products from other store to fulfill order, just refund my money, which they refunded the wrong amount. Turn and burn, no customer service what so ever.
by
  • Verified Purchase
I love shopping at this Home Depot. Not only are the employees friendly. But they go above and be...
I love shopping at this Home Depot. Not only are the employees friendly. But they go above and beyond to make sure you have everything you need
by
  • Verified Purchase
  • Recommended
Tjey sold me a weber gas grill that was in stock.. 2 weeks later on delivery day the grill.. $140...
Tjey sold me a weber gas grill that was in stock.. 2 weeks later on delivery day the grill.. $1400.00 never came. Called them after 45 minutes on hold i was told they don't have the grill.. they rejected my 1rst review.. probably didn't meet the standards.. this is the truth.. gome depot sucks.. truth
by
    I would recommend that Home Depot work better to enforce mask wearing in their store. Several cus...
    I would recommend that Home Depot work better to enforce mask wearing in their store. Several customers had masks down below their mouths while walking around and one gentleman had no mask visible.
    by
    • Verified Purchase
    • Recommended
    Prices are good. But area we were look at window blinds was cluttered and hard to even walk close...
    Prices are good. But area we were look at window blinds was cluttered and hard to even walk close to some displays. Rugs and other products in walk ways. No assistance in three visit to this area ever approached us .
    by
    • Verified Purchase
    • Recommended
    Great store, great staffs with great customer services
    Great store, great staffs with great customer services
    by
    • Verified Purchase
    • Recommended
    Great location and great customer service.
    Great location and great customer service.
    by
    • Verified Purchase
    • Recommended
    Good customer service, clean store.
    Good customer service, clean store.
    by
    • Verified Purchase
    • Recommended
    the cashier was so helpful she went out of her way to assist me i couldn't get assistant at the g...
    the cashier was so helpful she went out of her way to assist me i couldn't get assistant at the garden center she paged to get me someone no one came so she assisted me herself and I truly appreciate it her name is Iris made my day and experience even better!
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Great service
    Great service
    by
    • Verified Purchase
    • Recommended
    The protocols in place & store Displays and merchandise & staff are organized, friendly, Covid ca...
    The protocols in place & store Displays and merchandise & staff are organized, friendly, Covid cautious, but not at all inconvenient. This location has staff available that are professional, knowledgeable & desire to help. The store has efficient systems in place to assist customers to make purchases without delay or risk. Every aspect was commendable.
    by
    • Verified Purchase
    • Recommended
    The customer service desk associate was friendly, knowledgeable, and helpful. They used multiple ...
    The customer service desk associate was friendly, knowledgeable, and helpful. They used multiple sources to get the most accurate information about my military discount.
    by
    • Verified Purchase
    • Recommended
    Really good customer service.
    Really good customer service.
    by
    • Verified Purchase
    • Recommended
    Hey folks if you are looking for patio doors, screen doors, french doors, etc this is the store. ...
    Hey folks if you are looking for patio doors, screen doors, french doors, etc this is the store. I tried several stores to get the help i needed and it was never provided, so i went 30 miles from my home to this location for great help. Ask for christian or jasmine in the door dept, Thanks jasmine and christian. Lonnie.
    by
    • Verified Purchase
    • Recommended
    THIS STORE IS ALWAYS SO GREAT AND FRIENDLY. FOR THE SMALLEST HOME DEPOT STORE, ITS ONE OF THE BUS...
    THIS STORE IS ALWAYS SO GREAT AND FRIENDLY. FOR THE SMALLEST HOME DEPOT STORE, ITS ONE OF THE BUSIEST AND FRIENDLIEST. THIS STORE ALWAYS RECOGNIZES AND SUPPORTS FIRST RESPONDERS/POLICE/FIRE AND MILITARY.
    by
    • Verified Purchase
    • Recommended
    excellent employees - always helpful attitude - VERY good about random where-to-find - personal a...
    excellent employees - always helpful attitude - VERY good about random where-to-find - personal assistance whenever requested
    by
    • Verified Purchase
    • Recommended
    Thanks to kathy Z I finally made up my mind and got all new appliances for my kitchen. Thanks for...
    Thanks to kathy Z I finally made up my mind and got all new appliances for my kitchen. Thanks for your help you are the BEST!
    by
    • Verified Purchase
    • Recommended
    Helpful employees, cashier gave me hand sanitizer and the employees were very careful about socia...
    Helpful employees, cashier gave me hand sanitizer and the employees were very careful about social distancing and still being helpful!
    by
    • Verified Purchase
    • Recommended
    The employees are very helpful, if they notice you are looking for something, they will ask if yo...
    The employees are very helpful, if they notice you are looking for something, they will ask if you need assistance.
    by
    • Verified Purchase
    • Recommended
    The fact that your employees are providing a CLEAN environment during this times, keeps me coming...
    The fact that your employees are providing a CLEAN environment during this times, keeps me coming here first for all my home needs.
    by
    • Verified Purchase
    • Recommended
    so convenience to us! I love ❤️
    so convenience to us! I love ❤️
    by
    • Verified Purchase
    • Recommended
    Good service from employees .
    Good service from employees .
    by
    • Verified Purchase
    • Recommended
    Convenient location, well organised as well other Home Depot Stores Find the products I was looki...
    Convenient location, well organised as well other Home Depot Stores Find the products I was looking for for a good price and very good assistance and cordiality from sales associates. Store is well maintained and clean. Got excellent support from sales associate.
    by
    • Verified Purchase
    • Recommended
    ALMOST EVERYTIME I SHOP AT THIS STORE I GET WHAT I WENT FOR AND MORE. GREAT SELECTION OF OUT DOOR...
    ALMOST EVERYTIME I SHOP AT THIS STORE I GET WHAT I WENT FOR AND MORE. GREAT SELECTION OF OUT DOOR PLANTS WHICH ARE ON MY MIND RIGHT NOW. JUST BOUGHT WATER HOSES YESTERDAY AND THEY HAVE A ENTIRE SECTION OF WATER HOSES ...WHO KNEW! AND HELPFUL ASSOCIATES TO HELP WITH QUESTIONS.
    by
    • Verified Purchase
    • Recommended
    The store is very friendly and helpful. Especially Krysta in flooring.
    The store is very friendly and helpful. Especially Krysta in flooring.
    by
      • Recommended
      Worse experience when it comes to ordering online...don't expect to get your parts in time nor a ...
      Worse experience when it comes to ordering online...don't expect to get your parts in time nor a call from the store to let you know what's going on with the order
      by
      • Verified Purchase
      every time I am here the store is neat, employees are super helpful and always have stock of what...
      every time I am here the store is neat, employees are super helpful and always have stock of what i am looking for.
      by
      • Verified Purchase
      • Recommended
      Showing 1-30 of 467 reviews

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