#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(703)924-6412
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
6691 Frontier Rd
Springfield, VA 22150
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Customer Store Reviews

  • 4.7 out of 990 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (990)
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Showing 1-30 of 990 reviews
Sadie the great Home Depot worker
Like the environment will shop again
by
    • Recommended
    Great hardware store
    Everything you were looking for is available
    by
      • Recommended
      Great store helpful people
      I never have a problem if somthing is wrong returning it or getting help
      by
        • Recommended
        Unprofessional personnel
        The parking system is confusing and unsafe, the elevators are not working and there is no proper guide to the customers.
        by
          cashier experience
          during my checkout Almaz did a great job making me feel welcomed and helps me out every time I come to the Springfield!
          by
            • Recommended
            Good store with nice people
            Nice employees throughout the store. However needs some work on clearing the isles.
            by
              • Recommended
              Has everything I need and good hours to shop.
              Been going to this store for decades. Staff is pretty friendly and knowledgable.
              by
                • Recommended
                Good & fast service
                Employees are always helpful & friendly. Checkout service moves swiftly.
                by
                  • Recommended
                  outstanding customer service person
                  Jenn at the Home Depot Garden Center is the kindest person ever! In this day in age, when no one makes eye contact and people are too busy to care, Jenn went above and beyond! Made my shopping experience really awesome!
                  by
                    • Recommended
                    Wonderful Customer Service
                    Many employees at this store are very kind and helpful. Devin in particular is very thoughtful, kind, and considerate. He is truly a model employee!
                    by
                      • Recommended
                      Home Depot: A One-Stop Shop for Excellent Home Improvement
                      I had a fantastic experience at Home Depot. The store offers a wide selection of products, from tools to paint and garden supplies, making it a perfect one-stop shop for all my home improvement needs. The staff members were knowledgeable and provided valuable assistance, ensuring I had the right products for my project. The excellent customer service and additional services like tool rentals further enhanced my experience. Home Depot has become my go-to destination for all my home improvement projects, and I highly recommend it to others.
                      by
                        • Recommended
                        Extensive selection of home items.
                        Items that you need to repair, spruce up and also items that you may not have known that exist to keep your home in top shape. You will always find someone to help you find something, or give friendly advice on a project that you wish to work on yourself.
                        by
                          • Recommended
                          Springfield
                          Personnel in Springfield Home Depot are much more professional and helpful than they use to be.
                          by
                            • Recommended
                            WHITE VANYTI
                            Vanyti is outstanding, great and fit our bathroom perfect. Excellent Customer Service.
                            by
                              • Recommended
                              jane was very kind
                              the person who served me was very kind .name;jane
                              by
                                Great customer support
                                Very happy shopping at homedepot
                                by
                                  • Recommended
                                  Great Ceiling fans
                                  I found a great ceiling fan , pretty much exactly what I was looking for. Cashier Jane was terrific.
                                  by
                                    • Recommended
                                    This store does not have good customer service at return desk
                                    Sasan has bad customer service two times, today and a month ago. I had to return to nearby home depot, created so much work for me.
                                    by
                                      Good store
                                      Very friendly staff,everyone willing to help
                                      by
                                        • Recommended
                                        Best customer care in this area from any stores
                                        I never have to go about not finding anything in this store because everytime I come here I am offered help.
                                        by
                                          • Recommended
                                          Super helpful!
                                          The folks at this HD are super helpful and courteous!
                                          by
                                            • Recommended
                                            Plumbing Department was unprofessional
                                            Whoever was working the plumbing department 01/05/2023 evening was completely unprofessional. Fellow associates called on him to help with customers on that aisle on two separate occasions. He never showed up.
                                            by
                                              My local Home Depot
                                              I am renovating an office I recently purchased and while I am not doing anything major, it required a lot of minor things that Home Depot and it's excellent employees are perfectly suited for in helping me with my home improvement projects. From the friendly greeting to the courteous assistance finding what I need, to the sometimes speedy and efficient checkouts, most of my experiences are extremely positive. If you would hire a few more check-out clerks we could skip the errors and inefficiencies of the self-service kiosks.
                                              by
                                                • Recommended
                                                Helpful crew
                                                Everyone I dealt with at this location went above and beyond to help me with purchases.
                                                by
                                                  • Recommended
                                                  Terrific Service Today!
                                                  Luis helped me find my weird light bulbs. Then...he came back to make sure that I was doing okay & if I knew the difference between bright white & daylight. I was so surprised. Not only did I not have to hunt for somebody to help me...but he came back on his own to make sure that I got the lighting that I wanted!!!!!
                                                  by
                                                    • Recommended
                                                    Too much merchandise in the aisles!
                                                    All the promotional barriers set up near the check out area are hazards for customers when many are transporting long and potentially injurious merchandise to checkout -- while others are hurrying around -- trying to find something or make a quick purchase. Don't bring the Kids!
                                                    by
                                                      Great Employee!
                                                      I'd like to point out that the Sale Cashier Ibraham did a fine job addressing my needs with the hardware upon check out. New or not, he deserves some credit for his customer service capabilities!
                                                      by
                                                        Nice and Friendly
                                                        I come almost every day and the customer service is very good.
                                                        by
                                                          • Recommended
                                                          Amazing staff
                                                          The managers and staff are amazing! I went In looking for an item and everyone was so helpful! Ana took down my information since they couldn’t find the item and told me the over night staff will look for it and call me in the morning when they find it. The next day I called first thing in the morning because I had doubts that they would remember and to my surprise the manager Moden had went to another store to pick up the item so they could have it for me in the morning! I was Blown away with the amazing customer service! Everyone went above and beyond and I’ve never received this type of service at any other Home Depot. Thank you!
                                                          by
                                                            • Recommended
                                                            Girls in PRO are truly PROFESSIONAL
                                                            Thank you ladies for all of your help in showing me how to navigate the website and how to add my military discount. Saved me ALOT of time and frustration. THANK YOU
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 990 reviews

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