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Filter Reviews By:Rating, Profile, Gender, Age (735)
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Showing 1-30 of 735 reviews
May 1, 2022
Friendly
Always enjoy a trip to the local Home Depot. Very welcoming and friendly staff. Even if i don’t need anything its always enjoyable to walk around and see what’s new for another project. Great selection of many different items in all departments. If i don’t have a project in mind i can always find one to do after my visit.
by
Recommended
Apr 5, 2022
Can't get Military discount
Trying to get a military discount is extremely difficult, aggravating, and extremely Horrific especially with someone who has extreme PTSD. I tried getting help from the cashier. NO HELP. I went to the customer service desk supervisor, NO HELP. I spoke with the manager of Home Depot, Cristy, NO HELP. I was about to lose my mind and leave everything in my cart and leave. The APP does not work. No internet in the store. Shop else where and save the headache.
by
Jan 16, 2022
Very good customer service
I enjoy going into our Home depot, each time I go in the customer service is always on point, it makes the shopping more pleasurable.
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Recommended
Jan 10, 2022
Quiet and easy install. Very modern sleek design.
Love this new fan. Bought another one after the first. Always been a Hunter fan guy until now. Quiet and energy efficient fan.
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Recommended
Dec 11, 2021
It’s convenient one stop shop
Love your return policy methods
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Recommended
Nov 24, 2021
Great service Palm Coast store
In Palm Coast Mari Carter went above and beyond to help me with what I needed and was very pleasant while doing so. Great job Mari !! I cant wait to shop at this store again.
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Recommended
Jul 22, 2021
What I appreciate most about this store is the organization of the products. If I look online and...
What I appreciate most about this store is the organization of the products. If I look online and see a product is in-store, it tells me exactly where to find it!
by
Verified Purchase
Recommended
Jul 21, 2021
Great experience yesterday! Bought a new lawn mower and JT was the best! Very knowledgeable and w...
Great experience yesterday! Bought a new lawn mower and JT was the best! Very knowledgeable and we didn't have to hunt for him either!
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Verified Purchase
Recommended
Jul 7, 2021
This store has the friendliest staff. Toni is especially good with knowing where things are and h...
This store has the friendliest staff. Toni is especially good with knowing where things are and how to do absolutely everything. She is so helpful and knowledgeable! I love this store!
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Verified Purchase
Recommended
Jul 7, 2021
I will never go to this store ever again in my life. The cashier was extremely rude to me. She ke...
I will never go to this store ever again in my life. The cashier was extremely rude to me. She kept making noises and made me feel like I was bothering her by cashing out. I proceeded to ask her for my military discount and she told me that I better have an id. I gave her my military id and she stated I don’t know if I can accept that one but whatever I’ll do it this time. I have never had someone make me feel this upset in my life. I serve this country with pried and what does homedepot customer service do is treat me terrible Thank you for this experience. I will take my business to Lowe’s from now on.
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Verified Purchase
Jun 27, 2021
Everyone I have encountered at this Home Depot has been knowledgeable about their department and ...
Everyone I have encountered at this Home Depot has been knowledgeable about their department and eager to assist customers
by
Verified Purchase
Recommended
Jun 27, 2021
One of the nicer stores. Employees are knowledgeable and Mr.Big Mike in appliances is the kindest...
One of the nicer stores. Employees are knowledgeable and Mr.Big Mike in appliances is the kindest! We’ve made a few friendly faces since this has become our neighborhood Home Depot.
by
Verified Purchase
Recommended
Jun 22, 2021
The staff go over and beyond to Help with your needs or project. The kindness and caring of the s...
The staff go over and beyond to
Help with your needs or project.
The kindness and caring of the staff at this store is amazing .
Having just relocated from California ... I was so appreciative of the attention and help offered from the assistants and checkout staff.
They absolutely made my day !
Thank you St Augustine Home Depot ❤️
by
Verified Purchase
Recommended
Jun 15, 2021
Home Depot in St. Augustine is a great store. Employees are welcoming, helpful and knowledgeable....
Home Depot in St. Augustine is a great store. Employees are welcoming, helpful and knowledgeable. Service is quick and easy. Store is organized. Feel very comfortable walking into this Home Depot. Will definitely always recommend to all.
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Verified Purchase
Recommended
May 28, 2021
First, I would like to thank Johnny in Appliances for quoting me the washer & dryer. Secondly, Pa...
First, I would like to thank Johnny in Appliances for quoting me the washer & dryer. Secondly, Pamala with 1-800-466-3337 customer service with her comforting voice and great conversation. Remember together we are #AMCstrong. Lastly, Rachel the Store Manager that I briefly meet at the Pro Counter but then later ended up talking over the phone to complete my order. She was super cool and very very helpful!
Each and everyone person was so wonderful!
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Verified Purchase
Recommended
May 10, 2021
Most were helpful. Some need more training. Need to up date email info.
Most were helpful. Some need more training. Need to up date email info.
by
Verified Purchase
Recommended
Apr 20, 2021
Ron was the reason that this trip trip to Home Depot ended successfully! If I was only rating him...
Ron was the reason that this trip trip to Home Depot ended successfully! If I was only rating him, it would’ve definitely been 5 stars! He worked to find the product that the computer said was in stock, but was a little more challenging to find, since it was in the overhead storage wrapped in a pallet that had a couple different products. He went the extra mile to get it done, so that we could get our job done!
Thank you again, Ron!
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Verified Purchase
Apr 14, 2021
They changed the way they recognize Vets, how to prove you are a Veteran. Won't accept drivers li...
They changed the way they recognize Vets, how to prove you are a Veteran. Won't accept drivers license with a Veteran designation on. it.
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Verified Purchase
1 found this review helpful
Apr 13, 2021
The employees are friendly and helpful.
The employees are friendly and helpful.
by
Verified Purchase
Recommended
Apr 5, 2021
John the assistant manager is such a great help. and Jeremy at customer service is a sweet heart!
John the assistant manager is such a great help. and Jeremy at customer service is a sweet heart!
by
Verified Purchase
Recommended
Apr 4, 2021
Our local Home Depot has knowledgeable staff members.
Our local Home Depot has knowledgeable staff members.
by
Verified Purchase
Recommended
Apr 1, 2021
I placed a special order with this store that is long overdue. Home Depot can not tell me where t...
I placed a special order with this store that is long overdue. Home Depot can not tell me where the order is and when it will be available for pick up. There is not a real time tracking system at Home Depot. Most retail and commercial business do have a accurate tracking system.
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Verified Purchase
Mar 22, 2021
I would recommend this store to anyone in the area as you felt very comfortable in the store and ...
I would recommend this store to anyone in the area as you felt very comfortable in the store and personnel was very helpful.
by
Verified Purchase
Recommended
Mar 22, 2021
The St. AUGUSTINE Home Depot is always clean and easy to shop. The staff is always friendly and a...
The St. AUGUSTINE Home Depot is always clean and easy to shop. The staff is always friendly and available to assist and suggest products. Their prices are reasonable and they have a good selection in each department. The gardening department is my favorite because everything survives our climate and the selection varies enough to make it fun. Delivery is affordable and professional.
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Verified Purchase
Recommended
Mar 17, 2021
I had the best experience in this store yesterday that prompted this review. I had a large order...
I had the best experience in this store yesterday that prompted this review. I had a large order of supplies needed to build a fence. Carolyn, Tony, John and Ben worked together to gather the stock and ensure it was loaded correctly on a Home Depot rental truck. Stewart in Tool Rentals was very courteous and professional. The entire group worked as a well oiled machine! The best example of TEAMWORK I’ve seen in a long time! Well done!
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Verified Purchase
Recommended
Mar 14, 2021
Very helpful staff. Always stocked and easy to find items on list.
Very helpful staff. Always stocked and easy to find items on list.
by
Verified Purchase
Recommended
Mar 13, 2021
Edmond and T.J. are just two of the many men at Home Depot St Augustine, FL, who think it is 195...
Edmond and T.J. are just two of the many men at Home Depot St Augustine, FL, who think it is 1950, and women who shop there should be spoken to in a condescending tone, given minimal and purposefully mis-information, and blown off to somehow inflate their fragile ego. I even witnessed a male employee in garden, who had the aisle blocked while Margie a great employee, tried to help me, after I endured these two men's puposeful incompetence, the third man gave her lip and attitude, too!!!
I call that a "hostile work environment" a d a "hostile shopping environment".
When these dinosaurs die off, maybe we will be treated with the respect they give other men.
Home Depot listen up! Women are more than 50% of the population, we are doctors, lawyers and decide what renovations take place in homes, and businesses. Do you really want the Neanderthals you hire to alienate that much buying power? Women are proven better at sales, (we listen), so why not hire more and pay more than men who from my experience at your store, do less, complain more, and chase half your customers away?
Doesn't seem like sound business model to me.
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Verified Purchase
Mar 7, 2021
Forgot to mention the two people working in the paint section aimed to please, were super friendl...
Forgot to mention the two people working in the paint section aimed to please, were super friendly, knowledgeable and showed attention to detail
by
Verified Purchase
Feb 28, 2021
Need someone in this Home Depot store location to resolve "issues", ask for manager, Chris. Need ...
Need someone in this Home Depot store location to resolve "issues", ask for manager, Chris.
Need someone to make your experience exceptional -- ask for 16 year employee, Harvey Winston!!
They aim to please and go above and beyond to do so.