Reviews for St Augustine #6334

We looked at appliances for our home being built. A gentleman named Tommy was excellent in assisting us. He reviewed ovens, ranges, microwaves & refridgerators with us, discussing features and advantages based on our interests and budget limits. No one could be nicer, patient or more thorough in his advice.

Clean. Organized. Most helpful and pleasant A great store to go to !

assistance was very poor manger was no help over all very bad experience

As usual, H/D had what I wanted, and customer service was exceptional.

Store Management truly stands for customer service. Employees here in Garden were great today, not leaving out any other department because I have had great service every time I go in. Of course days always go as we plan and when I had an issue the store ASM and Mgrs have stepped up and go BEYOND the call of duty to make sure things were right. People have to realize, not everything will go 100% and if there is an "issue" you have to tell someone and allow them the opportunity to fix it. Products were iun stock, stpore looked amazingly clean and when I asked for help multiple people stepped up.

The store is always clean and straightened. I seem to have problems finding someone to help me with questions when i go in the store though. Everyone is always nice and helpful when i do.

This Home Depot store has the best staff to help customers! I have always been helped readily and competently here.

Great store, friendly and helpful staff.

The best variety of merchandise of any local Home Improvement/hardware store. Great prices. Most times of day, you can easily find an associate to help find some particular item, offer advice, or help find alternatives. This store has REALLY improved over the past year -- merchandise is put away quickly instead of sitting on pallets and clogging the aisles. Small items that get mis-sorted as customers shop get resorted pretty quickly. They have a very good app -- you can find an item, down to the aisle, shelf and bin. Or buy it and pick it up. Or have it delivered.

Have shopped at several Home Depot Stores around the country, The St Augustine Store is by far the best!!

Easy shopping and gift ideas.

too much storage the walk ways , very bad in this store

Friendly, polite customer support. We bought a storm door and the gentleman was very helpful and knowledgeable. We’ll be back!

Employees are plentiful and willing to answer your questions.

Management spends way to much time belittling and punishing employees for not being able to force Home Depot credit card sign ups and survey taking on customers than actually managing. Does Management realize that the 4 great staple girls Rita, Michelle, Nadine and Gwen are a fabulous asset to interactions with customers. Management is blind to this and chooses to harass and chastise employees for their inability to FORCE customers to sign up for one of Home Depots credit cards. Those that point to many fingers are usually trying to deflect from their own deficiencies.

The Home Depot Store in Saint Augustine always has what I want at a fair price. And most importantly if I am every not happy this store makes it right every time.

The employees and the store merchandise are the best!

Julie made my day by helping me with a lawn mower purchase that was not in stock and had difficulty with online purchase system from the store. She facilitated the sale with an extra $ office in stock. Thanks again Julie for making me a happy customer!

This store has the best hot dogs outside the store

Store is well organized and the staff are helpful and friendly.

I love this store! I have been shopping at this location for 17 years. Even though there are two other locations closer to my home, I travel the extra 10 miles to shop here. The staff is very friendly and knowledgeable. Shopping is always a pleasant experience here!

Easy in and out, they almost always have what I came for and the folks there are helpful. I like this store!

I was very disappointed with the service at Home Depot. I have purchased several appliance from Home Depot but the last two times I think the customer service has changed. The sales people in the appliance area needs some customer service training. Home Depot prices are very comparable with other stores. Normally we have been happy with our purchase but now because of the last two purchases, there is a chance the next appliance will come from another store. We have lost all confidence in Home Depot.

Helpful employees, good location, and always well stocked with items we need!

Keep up the good work

Good place and staff .Recomend .Thanks

Clean and eat to shop.

Employees eager to help. Approach you to ask if you've found everything you're looking for.

It is nice to go into a place and there be enough people to help you out if needed. Always stocked. If I am looking for some thing specific I can open the app up and it tells me the aisle its on. Great Job!!!

Very helpful employees; lots of parking spaces and super prices across the board.