#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(320)650-0404
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
401 2nd St, South
Waite Park, MN 56387
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Customer Store Reviews

  • 4.6 out of 441 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
Cashier
Overall nothing is wrong however make sure to check ur receipt before leaving coz looks like they have new cashier and charged me double with my item.
by
    • Recommended
    Help get the stuff load
    Bought two heavy tool chest and they did all the work to load them in my truck. What relief still had to unload but half the job easy!!! Too bad I could not get them to unload😀
    by
      Beautiful Refrigerator!
      It's only been installed for a little over a day, but so far, I LOVE IT!!! In spite of being a few cubic feet larger than the one it replaced, it fits perfectly in the same space, looks beautiful, works perfectly (so far) & unlike the one it replaced, it's super quiet. The only things I don't like about it are the same things I don't like about ALL current appliances, which is that there are TOO many plastic parts that look like they might break & it was too expensive. But, hello, it's 2022, it is what it is & I'm really HAPPY with this purchase!!!
      by
      • DIY
      • Recommended
      Spring Gardening
      Best garden products in region.
      by
        • Recommended
        Great employees
        Brooke Rothwell legit helped me pick everything I needed out for my kitchen remodel. She needs a raise.
        by
          • Recommended
          Great help
          Brian D was great help on finding pallet of mulch and getting it loaded!
          by
            • Recommended
            Painting dept
            We were in to buy paint and asked man at desk question and he was very unfriendly and felt like was bothering him. He did not listen to what we asked for when getting paint.
            by
              Great customer service
              Megan at the service desk is always amazing at her job! I am a supervisor for a property management company and I always bring her random returns from all our leftovers that we don't use on jobs, she always does a great job and is one of the fastest employees there so it usually goes quick.
              by
                • Recommended
                ease of lighting fixture choice.
                Great selection of lighting fixtures displayed beautifully.
                by
                  Friendly Environment
                  5 stars for Evan, provide great customer service
                  by
                    This store is nice a close so very convenient for me. I shop at this store a lot.
                    I just purchased a new washing machine. I haven't received it yet but the customer service with Alec Miller was exceptional.
                    by
                      • Recommended
                      home depot st cloud
                      very nice clean store very friendly people making sure you are a satisfied customer and if there is or would be anything else one might need before leaving
                      by
                        • Recommended
                        Please Give Olivia S a Raise
                        My husband and I came in today and Olivia S checked us out. She not only checked us out quickly, but she was the sweetest/most friendly Home Depot employee I’ve ever met. Please give her a raise!
                        by
                          • Recommended
                          Great customer service and knowledgeable employeesl
                          We found everything we needed for a bathroom renovation with the help of the employees at the St. Cloud location. Great help within each department and excellent help getting us signed up for the veterans discount.
                          by
                            • Recommended
                            CUSTOMER SERVICE AT SERVICE DESK ST CLOUD STORE
                            I had some recent problems with two special ordered toilets that arrived broken and problem with a refund. Pam and Shawn went above and beyond to help me resolve these issues, they were kind, considerate and caring, expedited process, helped me problem solve and called me back when I called the store. They really made a difference for me and have wonderful customer service skills. They were both knowledgeable and helpful. I appreciated all they did to help me.
                            by
                              • Recommended
                              AMAZING STAFF
                              Melissa and Jeffrey went above and beyond on customer service. They actually helped me in a way that did not make me feel stupid
                              by
                                • Recommended
                                Excellent Customer Service
                                I love being able to order online and picking up my order. It's always so nice being able to stop by and have my stuff at the counter waiting on an expedient checkout!!
                                by
                                  • Recommended
                                  Helpfulness
                                  I'm so glad that Brooke (in Kitchen remodel) approached me, and offered assistance...I'll be getting my cabinets and granite from Home Depot because of her help.
                                  by
                                    • Recommended
                                    Pamela provides great customer service!
                                    Pamela helped me with a coupon code that wasn’t working and addressed all of my questions. She was friendly and efficient!
                                    by
                                      • Recommended
                                      Staff is outstanding
                                      I was struggling to get my military discount because the phone number was wrong and the code was not coming through on my phone. She logged in to get my code and fix my issue.
                                      by
                                        • Recommended
                                        Mediocre
                                        The store looks painfully average, nothing exciting is going on, you know what would make it exciting? If there was pyrotechnics used in store to advertise the product that would make me want to buy them.
                                        by
                                          1 found this review helpful
                                          Peppermint
                                          What does Phil's Hair smell like? I wonder...
                                          by
                                            • Recommended
                                            Good service
                                            Phil the St.Cloud M.N Store Manager goes all out for a customer, great guy bought a lawn mower and snow blower . I'll be back
                                            by
                                              • Recommended
                                              Extremely friendly and helpful at the Pro desk and very knowledgeable.
                                              I work with Brian at Pro desk. He constantly sets up the material that I need for Me. He even make sure that we get it loaded. And I have to check out quite often. I have Kim at the register. She is always seem to know what she is doing and looks out for others and tries to help them out at all times.
                                              by
                                                Best in Class Service Here
                                                Staff is intentional while assisting and personable throughout.
                                                by
                                                  • Recommended
                                                  Tracy is your star employee!
                                                  Very helpful and kind. Best customer service I have experienced in a very long time from anywhere!.
                                                  by
                                                    • Recommended
                                                    Hi
                                                    Todah I Hath aer graeth daaeh.
                                                    by
                                                      • Recommended
                                                      Awesome customer service
                                                      Everyone was happy and polite this morning
                                                      by
                                                        • Recommended
                                                        Very satisfied with my visit.
                                                        Extremely helpful employees and very clean store.
                                                        by
                                                          • Recommended
                                                          Customer service
                                                          I had another large item purchase at a competitor, and after paying for it and waiting for over 2 hours to have it loaded - it was not in stock. I was told that I would be called when it came in. Which I wasn't, and then no apologies for my inconvenience. Repeatedly I was told that I should have been checking on the item. :( I purchased a large item from The Home Depot, and I was kept informed about the item purchased. The delivery. I felt as if my time was important in regards to my item. :)
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 441 reviews

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