#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(340)713-6402
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 7:00pm
Curbside: 09:00am - 6:00pm
Location
1105 Barren Spot
Kingshill, VI 00850
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Customer Store Reviews

  • 4.4 out of 391 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (391)
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Showing 1-30 of 391 reviews
Great products
I bought a Riding Mower and my grandson is so happy to learn to cut the grass with it.
by
    • Recommended
    Kids workshop
    My grandkids really enjoy the Home Depot kids workshop gives them the opportunity to explore different avenues when creating a finished product. They look forward to the first Saturday of the month and will hopefully make a big and big desire to create.
    by
      • Recommended
      Rec'd good service
      We have ordered several windows and doors from home Depot as well as kitchen cabinets. We received excellent service by the Millworks department the last two orders serious the window was broken and they sent out someone to repair it and replace it. And this time we ordered a new door and they were very helpful and courteous. We have had some bad experience the last 3 years shopping at home Depot but I've seen a great improvement and happy to see that here on the island
      by
        • Recommended
        Endlessly Poor Customer Service
        Don't expect their online inventory to be available, for anyone in the store to acknowledge you, or for anyone to offer help. Every step is an exercise in poor customer service, from the general manager to the floor staff.
        by
          Fantastic Customer Care
          Sheba went out of her way to make us feel welcome and answer our questions. She applied all appropriate discounts to ensure we got the best deal on the grill item we purchased.. Sheba is an exceptional ambassador for Home Depot.
          by
            • Recommended
            Store
            Employes are kind and will help if you ask for assistance. Store is organized and very clean.
            by
              • Recommended
              Great Customer Service
              We are doing a remodel at our condo and Kishma was so friendly, helpful, knowledgeable and kind. She is an asset to your company and store.
              by
                • Recommended
                We need more products
                I would like for them to have more selection of home goods like bed frames, mattresses, etc. It would be nice to add a section with couches. And furniture tables and chairs that they already have that you want furniture.
                by
                  • Recommended
                  Great customer service rep
                  I bought some floor tiles and other materials to complete my porch project
                  by
                    • Recommended
                    Outstanding Employees!
                    We visit this Home Depot store about 4 times a week for minor home projects. EVERYONE who works here is very helpful and pleasant, answering questions or showing us where things are located.
                    by
                      • Recommended
                      Pleasant employee
                      I checked out with cashier Carolyn who was extremely friendly and pleasant
                      by
                        • Recommended
                        Content
                        Am please with this store. I bought some things form here and it was very good.
                        by
                          • Recommended
                          Amazing staff
                          I used to be very nervous when I lived elsewhere if I needed to make a trip to HD. Now I relish in going there. The staff is extremely knowledgeable and so willing to offer assistance. We purchased a home on STX and have needed to make many trips to Home Depot. Whew what a difference congeniality and knowledge of employees makes. Thank you!
                          by
                            • Recommended
                            Good
                            Great store to shop for home needs
                            by
                              • Recommended
                              Inventory
                              I bought 95% of my home repairs material, after Hurricane Maria, from Homedepot. I was able to get everything I needed.
                              by
                                • Recommended
                                Knowledgeable employees
                                Everyone in this store basically knows where everything is.
                                by
                                  • Recommended
                                  Your display, very great.
                                  so far, every single purchase I have made from Home depot have been to my satisfaction.
                                  by
                                    • Recommended
                                    Excellent customer service
                                    I stop by a week ago and the ladies at the service desk were exceptional at their jobs. Every question I asked ! I got an answer and Every thing I needed for the job one or more of them went looking for it.
                                    by
                                      • Recommended
                                      An excellent store to shop for any household and building needs.
                                      I bought a stove a little over two months ago and it was a great buy. I gave thanks to the lady who help me in choosing a good one that I like.
                                      by
                                        • Recommended
                                        Overall acceptance!
                                        I am happy shopping at The Home Depot; beside the cheerful and pleasant team member in place to welcome you as you enter!
                                        by
                                          HORRIBLE CUSTOMER SERVICE
                                          Customer service at this store is in the toilets! The employees are extremely rude! They do not greet the customers, they do not tell you your balance after they ring up your order, and threy do not say thank you.
                                          by
                                            Excellent Service!! Dependable appliances!! Whirlpool washer/dryer
                                            Work excellently!! Dependable!!
                                            by
                                              • Recommended
                                              Poor experience almost everything I visit!
                                              I went to the Home Depot store, two weeks ago to purchase some lumber and the experience at the store was horrible. I spent almost 3 hours at the store, and it was a very difficult to get anyone in that area to assist us, in picking up all the material that I needed. I left very upset disappointed. Even a male supervisor came by and he was very unprofessional!
                                              by
                                                Glad HD is here, but consistently disappointing
                                                Very common that stock is not available, even if website says it is. Common to have 5-7 employees chatting, but unwilling to acknowledge you or help. If you ask, you will be dismissed 9/10 times, or told to go ask someone else, somewhere else. It’s really that bad.
                                                by
                                                  Great experience
                                                  Every time I meet with Berthalina she is always so welcoming. I love each and every quick visit.
                                                  by
                                                    • Recommended
                                                    Great Products and Benefits
                                                    I always shop at the Home Depot because of the availability of products in addition to the wide range of service benefits! In my opinion, there is no other store that I love more than the Home Depot!
                                                    by
                                                      • Recommended
                                                      Order desk
                                                      Nadia was extremely helpful and friendly Verified my order and was attentive to my needs. Very professional
                                                      by
                                                        • Recommended
                                                        Worse Home Depot store I have ever been to.
                                                        POOR TO NO CUSTOMER SERVICE AISLES ARE CROWDED WITH BOXES AND ITEMS WAITING TO BE STOCKED PARKING LOT IS A MESS
                                                        by
                                                          Home away from home
                                                          I’m a carpenter and your tools and supplies are top notch
                                                          by
                                                            • Recommended
                                                            Support services
                                                            Typical Home Depot store. The Kitchen and Bath design is second to none. I would have given them 5 stars, but the delivery service is the worse I have ever seen. This is a company that is a Home Depot contractor. I would use my pickup and delivery people.
                                                            by
                                                              Showing 1-30 of 391 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1-2 Donoe Road 4000

                                                              Saint Thomas, VI 00802

                                                              43.80 mi

                                                              Pro Service Desk

                                                              (340)715-8402

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 7:00am - 7:00pm