#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)422-0424
Tool & Truck Rental(330)422-0420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9585 State Rte 14
Streetsboro, OH 44241
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Customer Store Reviews

  • 4.8 out of 344 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (344)
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Showing 1-30 of 344 reviews
Willie taking above and beyond for me
So nice to find there are still good people in this world that puts others needs above all else. Customer rep in lighting help me find my way to lighting and show me what I needed then I told I also need tie wire and explained previous one I’d been using was too hard on my hands he gave me suggestion of better one that would not hurt my arthritic hands but by the. I was too tired to go to opposite end of store while I was casing out he came up to me with the tie wire so nice…so I made an additional purchase!!
by
    • Recommended
    Associate Jessica was extremely helpful
    Jessica went above and beyond to help me locate the items I needed throughout the store. She then organized and wrapped the items onto a pallet and loaded the pallets I purchased onto my truck. She was very patient with me and helped located everything I needed. Thanks Jessica and Team
    by
      • Recommended
      EMERGENCY INDOOR HEATING PROBLEM SOLVED
      FINDING AN INDOOR PROPANE SPACE HEATER WAS NO EASY TASK, BUT HOME DEPOT HAD EXACTLY WHAT I NEEDED IN-STOCK, AND BOB G HELPED ME CHOOSE THE MODEL AND ACCESSORIES I NEEDED, THANK YOU BOB AND HOME DEPOT!
      by
        • Recommended
        The Best Customer Service!!
        I drive to the Home Depot in Statesboro because the kind people are so helpful and courteous! They make my shopping trip very enjoyable! I have bought many tools and lawn and garden items at Streetsboro Home Depot. Dorothy is one of my favorite people as she is always kind and helpful! Elana always gets me through the register very quickly and she find me help when I need it!!
        by
          • Recommended
          Fantastic Customer Service - Great Electric Mowers
          I just bought our new electric tractor, cart, weed-wacker and blower. This was our first electric purchase and they run so well! The batteries last 60m+ on a full charge and gives us no issues when it comes to the inclines in our yard. The customer service was OFF THE CHARTS! The employees loaded everything into my truck and my cashier, Betty Jo, was so helpful when setting up my Home Depot account to ensure I would get points from my larger purchase. Everyone was so friendly, looking out for what was best for me and extremely helpful! Would recommend anyone to shop there.
          by
            Service!
            Just want to thank everyone for their help. All of our encounters were fantastic. We picked out a sink micro and some other things. Very helpful.
            by
              Followed n the store like a shoplifter
              Tonight at the Home Depot I was followed around the store from department department by The same people like I was a shoplifter or they had to watch us so we wouldn’t steal something. It was very awkward. I have never in my life been treated like that before I was going to go look at the closet organizational but I ended up leaving because the guy from way down on the other side the worker followed, literally followed us all the way down like literally right behind us as if he was one of our party and we even asked him. Why are you following us like that it’s kind of awkward and he’s like I just watching what watching I am not a shoplifter I spent a lot of money in the store, and I am so upset right now.
              by
                Fantastic Plumbing Department Expertise
                I have been working on several plumbing projects in my house and find the gentleman in the plumbing department (previous plumber) extremely knowledgeable, patient and helpful.
                by
                  • Recommended
                  Wonderful store
                  Store personnel were pleasant and gave the home town hardware store feel
                  by
                    • Recommended
                    Great staff.
                    I have been at SEVERAL homedepots in my time and the staff here was the best by far. In the past couple years it's hard to get anyone to help you in a home depot...but not this one. Jannie help me and made sure I had the right thing before moving on and everyone else was out and about engaging customers. I hope more homedepots are like this one.
                    by
                      • Recommended
                      Shining star
                      We had driven to Streetsboro to pick up items at a store. This is 1 hour from our home and we were too early. We asked what stores were near their establishment and they recommended Home Depot. The experience in this store exceeded all our expectations for a retail encounter because of Dorothy and James. These associates were 2 of the most pleasantefficient and knowledgeable people we have ever had the pleasure to work with. The store was clean,well stocked and well run. We will make the drive again for this level of customer service.
                      by
                        • Recommended
                        Great staff
                        I go there often and always get treated well they always answer any questions I have
                        by
                          • Recommended
                          Great employee
                          Emily worked very hard to find when an item would be delivered, however I am still waiting on the call
                          by
                            • Recommended
                            Excellent customer service
                            The employees here are always very friendly and helpful.
                            by
                              • Recommended
                              Wonderful
                              Looking for a mower several workers helped and manager came out and rang us up getting us everything we needed
                              by
                                • Recommended
                                Owner
                                Needed lawn products. your Rep for them happened to be there and he explained the product to me. at check out, Samantha walked me through the process, very professionaly
                                by
                                  Visa Giftcard
                                  Do not use Visa Giftcards for purchases here, especially if you throw out the card which most folks do once there is no balance remaining. We returned a garden tool that broke due to cheap construction and were unable to even obtain a store credit because the system doesnt allow for it,due to the cashiers error refunding the balance to the Visa on the receipt. A HUGE hassle as we were told to go buy something else and spend more money in the store where we were treated poorly, just so we could get our money back. Will not return to this store, btw this was for $13. Called corporate got nowhere. Was talked down to like the guy was doing me a favor that he was refunding my money.
                                  by
                                    Had exactly what I needed
                                    Tried other stores and they were the only one that had what I needed
                                    by
                                      • Recommended
                                      Disappointed at selection
                                      This store has a very limited selection of flowers and trees. I’d try other vendors first. Items on sale were generally in poor condition.
                                      by
                                        Poor selection/service
                                        Had a rude cashier in the garden center who had difficulty ringing my transaction. She got irritated and, someone who appeared to be a manager nearby did not react. Some people have no business interacting with live transactions.
                                        by
                                          Extremely helpful- thanks Noah
                                          I visited the local Streetsboro Home Depot(my second trip in one day) and a very helpful young man Noah was able to answer my questions regarding a tool and was extremely knowledgeable about the current sale that was going on. Feel like I won the lottery with the deal I got even though I don’t know many people that make out on gambling. Always prefer Home Depot because the staff is knowledgeable and extremely helpful!
                                          by
                                            • Recommended
                                            Best Prices
                                            I always get the best prices at Home Depot. I aways comprison shop and I always end up a the Streetsboro Home Depot.
                                            by
                                              • Recommended
                                              Home Depot is upping their game.
                                              It used to be when I went through home Depot. I heard crickets. Now everywhere I go I am asked if I found everything I need, is there anything I can help you with, can I help you load that on the cart etc?
                                              by
                                                • Recommended
                                                Paint & Supplies Department
                                                A huge shout out to LIZ in the paint department!! Go see her, she’s helpful, knowledgeable and friendly!!!
                                                by
                                                  • Recommended
                                                  Fantastic customer service
                                                  Had to travel 40 min to get more laminate flooring for our project. Every one was accommodating! Held the product til next day for pickup. Offer 50.00 on my purchase with opening a charge. Was in and out in 10 minutes. Very friendly and respectful staff!!
                                                  by
                                                    • Recommended
                                                    great service
                                                    i had such a nice visit and will be back to bother the ladies at the front registers
                                                    by
                                                      • Recommended
                                                      Great store with great staff!
                                                      We recently moved into the area and are updating our condo. Home Depot has had every thing we need- and all the info and advice we can use! Thanks!
                                                      by
                                                        • Recommended
                                                        Excellent staff and great stock
                                                        Had a lot of paint supplies required for a DIY. Everyone was very helpful and friendly. They had a lot more in stock than my normal home supplier. Great prices as well.
                                                        by
                                                          • Recommended
                                                          Product return
                                                          I didn't have my receipt and was credited without question and with professional kindness.
                                                          by
                                                            • Recommended
                                                            Deal with the ELDERLY Staff here
                                                            The young employees here--not too helpful Rude, insensitive Older HD Employees are great--known their stuff
                                                            by
                                                              Showing 1-30 of 344 reviews

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