#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(440)239-7404
Tool & Truck Rental(440)239-7400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
8199 Pearl Rd
Strongsville, OH 44136
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 511 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (511)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 511 reviews
Excellent Employees
I'm a very crafty woman, and I see things in my head, but not sure how to make them. If I bring in my idea, I can always find the help and suggestions I need. I recently built---all by myself---a cabinet for my kitchen, as I don't have much cupboard space. It is 7 ft. x 4 ft. I brought my idea on paper to your 'wood' cutter, and he gave me lots of suggestions, and cut all my wood perfect for me. I believe his name was 'Captain Kurt.' Not only was he gorgeous on the outside, but he was most knowledgeable and super friendly.
by
    • Recommended
    Convenient store
    Like the location and quick service
    by
      • Recommended
      Noah is Spectacular
      Noah went above and beyond to help.
      by
        • Recommended
        Mulch mulch mulch
        So happy the 5 for $10 bag mulch sale came back! Also happy they have friendly loaders (Austin) not all locations do!
        by
          • Recommended
          Awesome customer service!
          We had Richard from the garden center help us pick up our mulch and he did a great job! Very helpful and friendly!
          by
            • Recommended
            Very Helpful People
            Found a Dewalt folding workbench that was sturdy and easy to set up / take down. Exactly what I wanted / needed for current project.
            by
              • Recommended
              Most Unfriendly-The Worst
              I couldn't feel more invisible on those store. Worst customer service.
              by
                Great Appliance Department
                Jim in the appliance department is super knowledgeable and really cares about customer service. Will return for my next appliance needs!
                by
                  • Recommended
                  great store
                  Bought a few electrical items for a home project. I checked availability online, and noted the aisle and bin numbers. It was quick and easy to find what I wanted. However, only self checkout was available and I'm not a fan.
                  by
                    • Recommended
                    EXCELLENT SERVICE
                    Everyone was Helpful, Friendly, Kind and made shopping at the Strongsville HD a pleasure!
                    by
                      • Recommended
                      Products
                      We are very happy with the product selection at the Home Depot in Strongsville. We shop at the store a few times a month to find products to improve our home. Today, we bought special rollers for painting and cold return air vents for the ceiling. We always find a selection of quality products we are looking for at the time.
                      by
                        • Recommended
                        Exceptional Shopping Experience
                        I can't say enough about the extra-ordinary shopping experience we had with Joe choosing and purchasing a new washing machine. He was very knowledgeable and very pleasant to deal with. I'll be back for anything else I need.
                        by
                          • Recommended
                          Don't honor the Military Discount program
                          Give you a hassle on military status even when you show ID. Crabby employees. Brunswick store is much better with friendly and helpful associates.
                          by
                            Wonderful experience
                            I purchased major appliances for 2 different homes. Thank you Jim Zupan for your time, and kindness in making the purchase successful. Kudos to you for turning my frustration of both phone and online orders into a success. See Jim in person for all your appliance needs.
                            by
                              • Recommended
                              Great Customer Service Experience
                              We bought a full set of kitchen appliances today at the Strongsville Home Depot. We had a wonderful sales associate named Rebecca. She went above and beyond to make sure we were satisfied with everything we bought. It was the best customer service we received in quite a while.
                              by
                                • Recommended
                                Need carpeting see Denise
                                I had a project go south. Denise was on it! She went through everything and I felt so much better when I left. The measuring was prompt and easy. The ordering was the same.
                                by
                                  • Recommended
                                  Employees at Strongsville are knowledgeable, friendly and helpful
                                  Employees at Strongsville are knowledgeable, friendly and helpful. Always count on a good experience whether looking for an odd $10. item or loading car with mulch or buying a water heater for $1400.
                                  by
                                    • Recommended
                                    Awesome customer service!!
                                    Awesome customer service!! Manager and staff went out of their way to find a box that was not on display.
                                    by
                                      • Recommended
                                      Mulch
                                      Very good sale deal on red mulch. Purchased 25 bags.
                                      by
                                        • Recommended
                                        Ryobi string trimmer
                                        Find Jerry Karn in garden delay for any quit guidance. Great help.
                                        by
                                          • Recommended
                                          Great Service
                                          The Staff at this store is extremely helpful and knowledgeable about the products.
                                          by
                                            • Recommended
                                            Laminate flooring
                                            Awesome selection of laminate flooring
                                            by
                                              • Recommended
                                              great employees
                                              I love the people there, Drake is the MVP of the place Jakarta and Steve should have thier own stores to run. Fitz has been appreciated for many years. I also forget to mention fitz so he gets a five star review because of the years I forgot to mention him. Cathleen from front desk explained to me very well how important it is to have your reciepts, I lost mine and bought it with a gift card. She has been outstanding to me over the years. Thanks Again to Fitz, Drake, Cathleen for your outanding
                                              by
                                                • Recommended
                                                Helpful staff
                                                We've been looking for a refrigerator that was in a certain size restraint and Jim was helpful in finding a perfect match
                                                by
                                                  • Recommended
                                                  great experience
                                                  had to buy a necessary appliance during a rough day
                                                  by
                                                    • Recommended
                                                    Matt is GREAT
                                                    Matt at the Strongsville Home Depot ,is an amazing asset to Home Depot. He was very kind and helpful! I’m glad he ate his cheerios in the morning,so he could lift my heavy trees for me.
                                                    by
                                                      • Recommended
                                                      Always there for me!
                                                      Home Depot has been there every time I need something special for a job that I am doing.
                                                      by
                                                        • Recommended
                                                        pleasant shopping experience
                                                        employees at this store go above and beyond more than other stores.
                                                        by
                                                          • Recommended
                                                          New Pergo flooring installed
                                                          Pergo Flooring added a great look to our extra room on the first floor. Removed the original carpet floor covering and installed the floating Pergo Flooring. Provided a great look and much better ware and tier.
                                                          by
                                                            • Recommended
                                                            Helpful store personnel
                                                            Several times at the Strongsville store I needed help with either finding a product or the best way to use the product I need. On occasion, when the store did not have what I wanted, the store person would suggest where I might it elsewhere. I appreciate that.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 511 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              10800 Brookpark Rd

                                                              Cleveland, OH 44130

                                                              5.86 mi

                                                              Tool & Truck Rental

                                                              (216)898-0412

                                                              Pro Service Desk

                                                              (216)898-0401

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              26241 Brookpark Rd Great Northern Shopping

                                                              North Olmsted, OH 44070

                                                              6.78 mi

                                                              Pro Service Desk

                                                              (440)716-4800

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              3330 Ctr Rd

                                                              Brunswick, OH 44212

                                                              7.72 mi

                                                              Tool & Truck Rental

                                                              (330)220-2808

                                                              Pro Service Desk

                                                              (330)220-2802

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm