#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(314)909-6401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10890 Sunset Hills
St Louis, MO 63127
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Customer Store Reviews

  • 4.6 out of 630 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (630)
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Showing 1-30 of 630 reviews
Very good customer service
I feel welcome any time come in , very professional people in this store
by
    • Recommended
    employees very helpful
    purchased carpet from Home Depot and they made it very easy and will also install carpet
    by
      • Recommended
      My Go-To Store!
      Employees are always courteous and knowledgeable, ready to assist in any way that they can. Inventory is very very substantial and is displayed so that navigating and finding the merchandise is easily accomplished.
      by
        • Recommended
        Thank you Ms. Sherry
        You made my checkout special today.
        by
          great customer service!
          I was shopping for carpet and I received great customer service in the flooring department.
          by
            Great Location
            I purchased several flowers from garden department and was very satisified.
            by
              • Recommended
              Horrible appliance delivery experience!
              Bought a new fridge. Damaged by delivery crew. Second attempt at delivery was cancelled twice. Have no idea if/when the fridge will be delivered or if it will be damaged!
              by
                Great Experience
                We had a return and Madelyne helped us through it. Btw, I failed to mention I had a purchase a few weeks ago and received great help but failed to fill out the survey.
                by
                  • Recommended
                  Great service from the workers that assisted me.
                  I just bought a trash can.
                  by
                    • Recommended
                    Great store
                    Always have the items in looking for.
                    by
                    • DIY
                    • Recommended
                    Great customer experience
                    Sunset Hills Home Depot is lucky to have Cindy working there. She helped me so much out in garden area. She's relocated to inside store and she knows that like the back of her hand. She's always friendly and ready to help.
                    by
                      Help with purchase of A/C unit
                      Went to the store to look for a Air conditioner and a employee asked if he could help us we explained what we were looking for and he said he said the person from that department was at lunch break but he would find us when that employee was back from lunch, after about 10 minutes Eric S. Who was helping us was able to answer all our questions and proceeded to get on line and completed our order and printed out our copies of of the receipt also the extra one for the rebate. Thanks again Eric.S
                      by
                        • Recommended
                        Clean Store, Friendly Staff, Poor Checkout
                        I was looking for a 40V Blade Weed Trimmer but no replacement blades were available so had to get a 40V string trimmer. Staff was very good explaining options, Checkout wasn't as pleasant. I was using a check for the purchase and their check system would not process my check after three attempts so was forced to use a credit card. Normally this would not be a problem but the nearest Home Depot is an hour away. I was told they have problems with the check system. So beware you may have to use a credit card or carry cash if your check doesn't process.
                        by
                          Great customer service!
                          Liz F was so helpful today and exceeded my shopping expectations. She made my purchase an effortless one! Everyone at this location is always eager to help. Thank you!
                          by
                            • Recommended
                            Great employees
                            There is always someone around to help you find what you need, and all employees seem to be friendly & appreciative of your business.
                            by
                              • Recommended
                              Great store
                              This Sunset Hills location is my 1st stop for all my hardware needs and never lets me down.
                              by
                                Items in stock
                                I was looking for plants for my garden. This store had a wide variety and healthy looking plants
                                by
                                  • Recommended
                                  Best appliance associate
                                  I went to purchase 4 appliances for my kitchen. The appliance associate Aaron went above and beyond in his help. Thank you to a professional courteous associate who was very helpful in my quest!
                                  by
                                    • Recommended
                                    Great store
                                    This is my "go to" Home Depot. From the ease of parking, to the well organized store, to the helpful, friendly staff, this store checks all the boxes.
                                    by
                                      • Recommended
                                      Outstanding customer service!!
                                      Everytime we visit the Sunset Hills location we are very pleased with the knowledge of their products and always friendly. We actually drive 10 miles further to go to this one because it is above the others.
                                      by
                                        • Recommended
                                        Excellent Customer Service
                                        My online pick order merchandise was incorrect. They immediately apologized, returned and reordered my items on the spot. The new charge was increased $5, I questioned the price and stated "I was ok with it, just wondering, its not a problem" (could be tax or merchandise increase). Next a superviser typed a few things into the register said have a nice day, and the attendant stated a discounted price below the original invoice. Nice savings for my client. I was in disbelief, THAT NEVER HAPPENS anywhere else.
                                        by
                                          • Recommended
                                          Employee compassion for customers
                                          Service goes above and beyond!
                                          by
                                            Excellent help!
                                            Look for AJ to help you! He is all about helping the customers!
                                            by
                                              Great customer service!
                                              Loved that the appliance person was so helpful and friendly.
                                              by
                                                • Recommended
                                                Poor customer service
                                                Untrained and uncaring staff
                                                by
                                                  Employee
                                                  Your employee, Sherry, in Home & Garden was extremely helpful, friendly & really seemed to enjoy her job. She helped me find several items, offered advice, pointed out items that were on sale (which I ended up buying) & just all around a nice person.
                                                  by
                                                    • Recommended
                                                    Outstanding Service!
                                                    When purchasing carpet I had many questions for Joe. He was extremely patient and knowledgeable when answering my many questions! Home Depot is blessed to have him as an employee because he represents them very well! Great job Joe and will look for you on my next flooring job! Thank you for making this a satisfying experience for me!
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Sunset Hills Home Depot has great customer service. The employees actually walk you to the product you are looking for and generally knowledgeable and helpful.
                                                      by
                                                        MARTY IS SO HELPFUL
                                                        Marty and Leigh work here and they are so helpful, patient, kind, knowledgeable.. I was so frustrated but their expert team-help made me happy to continue shopping here
                                                        by
                                                          • Recommended
                                                          Very Helpful and knowledgeable staff
                                                          Adam was very helpful, friendly and and knowledgeable. I came to Home Depot to buy repair materials and tools to fix damage to my home after a big storm. I asked what I needed to buy, and I was told exactly what to buy and how to fix my damage. Great help and advice. Thank you.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 630 reviews

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