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Filter Reviews By:Rating, Profile, Gender, Age (328)
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Showing 1-30 of 328 reviews
May 12, 2024
Will be coming back!
My husband and I bought some items for the fence we are putting up at our house. Patricia was very fast and knowledgeable during our checkout. Her and another coworker were very friendly and helped us get our items quickly. Will definitely be coming back!
by
Recommended
Jan 1, 2024
Kitchen Designer
Our designer was extremely helpful and patient during the process. We came in the first time and had a design created and decided to make changes. We made an appointment and had to reschedule it several times and then when we finally was able to go, we picked out our appliances and changed the design several more times. Then during check out we discovered our credit limit was dropped so we had to go through the process of increasing the credit limit which took more time.
by
Recommended
Dec 27, 2023
GE Washer crushed my.....
...Christmas spirit ON CHRISTMAS EVE!! Was told by sales associate had 7 days to return washer if it didn't work. Well, one day was Christmas and they were closed but the store manager (Liz) wasn't able to do anything about it. I'm sure there is corporate policy as she is a good manager.
The machine, a GE Profile washer was sold 6 months prior (found out from GE themselves as it had previous service records) and was placed back on the sales floor. Just wanted to do laundry and trying to find a washing machine in stock at Christmas was tough.
I guess spending all day at the laundry mat was suppose to happen this year and my 2 weeks before service can come par for the course. Maybe it will get sorted, maybe not. I'll keep you updated!...if this is allowed to stay up!
Merry Christmas!
by
Dec 21, 2023
Awesome people work in this store!!
I experi necessarily some beautiful people in this store
It was a pleasure and an honor to do business in this establishment
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Recommended
Nov 28, 2023
Excellent customer service always gets the sale
We recently purchased new flooring for our living room, master bedroom, and stairs up to the second floor. Sean from the flooring department helped us tremendously as we have a very unique in-set section that needed extra consideration when picking out a new type of flooring product. He was very patient with us and helped us get a couple of measurements and quotes. It was more time consuming than a normal floor replacement - but he never made us feel rushed. We appreciate his communication and extra help during this process.
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Recommended
Nov 19, 2023
Service
This store (where I have shopped at for years) is beyond helpful with the services provided. The staff is very knowledgeable and helpful when helping a little “old lady”.
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Recommended
Oct 30, 2023
The Best Home Depot
This Home Depot has the Greatest Employees. That is why I drive further. Thanks to Lee for the help last night.
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Recommended
Sep 13, 2023
Great store!!
I live near the Home Depot on Gratiot Road. I love that I can go into the store and get the things I need for home improvements. Employees are friendly, the store is clean and the prices are affordable.
by
Recommended
1 found this review helpful
Aug 26, 2023
positive
Jean from service was outstanding
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Recommended
1 found this review helpful
Aug 5, 2023
Kitchen Design
Connie in the kitchen design is Amazing! She helped me design my kitchen in my Saginaw home. I absolutely love it so when my Husband and I decided to update our rental house we went back to her. The design is absolutely gorgeous. We can’t wait to see the finished project! If you’re looking for someone with patience and excellent skills go see Connie, you won’t be disappointed!
by
Recommended
1 found this review helpful
Jul 16, 2023
Great Store Great Products and Great Cashiers!
I received great service. purchased what i was looking for and cashiers are really nice.
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Recommended
1 found this review helpful
Feb 21, 2023
Best lumber store around
People are always great and helpful this is a one stop store for all your home improvement needs I don’t go anywhere else for my parts thank you home depot for being that good
by
Recommended
1 found this review helpful
Jan 28, 2023
Fabulous Employees
Lots of great products!
by
Recommended
Dec 19, 2022
Great Great customer service at this location!
I went to the Gratiot Rd, Saginaw, Michigan Home Depot today and had AMAZING service from everyone I encountered! I needed stuff from all over the store. First I went to paint- there were 2 younger dark haired girls working and they helped my choose my color and which paint I needed. They were so nice! then I got a door and a younger blond guy helped me out and was great! then there was a lady in the middle of the store who was also helpful. then I needed drywall but the lane was closed but there were THREE guys who helped me and made it all so easy! next I went to check out And there was a lady with long blondish hair who was SO INCREDIBLE!! after helping me get rung up she saw that I had big items and was concerned about me loading stuff to my car so she sent out a really nice man to help me. get this- the drywall sheet was too big for the car so he helped me cut some of the extra(that I didn't need) off! I seriously had the best experience there and really appreciate it! my husband and I just bought a house and will be buying a lot of stuff so we're going to keep going to this store in the future! Thank you all!
ps-i wish I would have gotten everyone's names so I could put them on here!
by
Recommended
1 found this review helpful
Nov 22, 2022
Very Helpful Clerks!
I needed a few paint items and the guy at the paint counter was so helpful. He explained everything from rollers to tap and just had a great friendly attitude. I wish I got his name but I forgot. The cashier was great too. Really nice people at this store. I'll definitely return.
by
Recommended
Sep 24, 2022
Great store
Someone always around to help you!!
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Recommended
Jul 15, 2022
Excellent customer service.
Every employee I encountered in this store was knowledgeable, helpful, friendly and professional. I had no trouble quickly getting assistance with the ceramic tile I came to purchase and the checkout staff was very helpful as well. I don't normally get excited about home improvement stores but I will be making all my future purchases at this location!
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Recommended
Jun 20, 2022
great customer service
I got a great deal on my tile and the workers were super friendly, helpful and strong.
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Recommended
May 18, 2022
Price
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Recommended
May 17, 2022
Wonderful Staff!!
I was extremely impressed with the helpfulness and niceness at the Home Depot in Thomas Township - Saginaw. Linda was our cashier and was as informative as she was friendly. Keep up the great work!
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Recommended
May 6, 2022
friendly customer service. willing to meet my needs
I've been searching for a unique style and design of kitchen cabinet hardware and found it at Home Depot
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Recommended
Apr 19, 2022
Connie and Liz are top notch!
Connie and Liz, are top notch employees!! So helpful and friendly!
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Recommended
Mar 3, 2022
Saved the day
Every product I needed was stocked and all employees were helpful and polite even at checkout
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Recommended
Feb 2, 2022
Great People
Lucky to have such a nice store in our area. Although they are in no control over when they get products. They could drive in a pick up truck to a couple stores to gather up my order.
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Recommended
Jan 22, 2022
Kitchen + Bath design
Super friendly, helpful, and knowledgeable staff!
by
Recommended
Jan 18, 2022
Good service
I buy pine boards for diy projects. Good quality.
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Recommended
Nov 20, 2021
Excellent Customer Service
Very helpful and knowledgeable staff!
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Recommended
Oct 24, 2021
HD 48609
Store, like all Home Depot's is kind of a neat mess. Floors are clean but shelves are not straigtened and inventory is not always where it should be THe lumber is a mess with poor quality stock on top of good stock instead of being removed. Florence helped me and was amazing, hire more Flo's!
by
Sep 24, 2021
Great employees!!
Every time I come in there is an employee (Flo) who is always happy and eager to help. She is amazing as are the other employees but I always remember her and her infectious joy.
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Recommended
Jul 16, 2021
If you could get more cashier like the one we had name Florence (Flo) would be great she was by f...
If you could get more cashier like the one we had name Florence (Flo) would be great she was by far the nicest cashier we have had at any store.