#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(623)587-5302
Tool & Truck Rental(623)587-5308
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
35050 N North Valley Parkway
Phoenix, AZ 85086
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Customer Store Reviews

  • 4.7 out of 427 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (427)
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Showing 1-30 of 427 reviews
Always happy with my service
Aiden was GREAT and very helpful
by
    • Recommended
    Great price and customer service
    Waiting for all my new GE Profile appliances to arrive.
    by
      • Recommended
      Great variety of products
      Just bought a toilet . I love it a new model that is a water saver This is great and much needed in Anthem
      by
        • Recommended
        Great service for kitchen cabinets
        Carol wells worked closely and patiently for hours to help me design the best cabinet combination for my kitchen. She was professional, knowledgable, patient, kind and personable. I highly recomend her to everyone.
        by
          • Recommended
          Great Experience In their Lumber Department
          Aiden couldn'have been more accomodating in helping me in their lumber department.
          by
            • Recommended
            Great help at check out on delivery product info.
            I was having trouble finding a particular item that was listed on the HomeDepot.com website and ended up not seeing what I was exactly looking for, I put a similar but different product into my cart and enquired about the item that I had a recent printout of from the website and when checking out Lisa at checkout was excellent, she was a big help and explained that that product onsale was deliver to store only. Very professional to deal with. Thank you.
            by
              • Recommended
              Great customer service
              Please continue to be so helpful, it is greatly appreciated!
              by
                • Recommended
                Fantastic Customer Service
                Eric was eager to help me with the wood cutting I required to build a foundation for a shed. It took him some time due to the scale of my project, but was able to quickly assist other customers while finishing my cuts. He was kind enough to label the measurements on each piece so I didn't have to figure out later which pieced were which. And he even helped me get all of the materials to the cashier. It was great to get what I needed at first point of contact, especially since I'm new to this type of project.
                by
                  • Recommended
                  Outstanding Service
                  Ernesto was so very helpful, knowledgeable, and personable. From start to finish, I left knowing exactly what products I needed, while having a great conversation. Ernesto went above and beyond. I highly recommend visiting the Tramonto Home Depot and ask for Ernesto.
                  by
                    • Recommended
                    Store is welcoming
                    I love the store because it’s closer to home, you feel welcome and there’s always someone to help
                    by
                      Employees are the best
                      I frequent this store 3-4 times a week & EVERY time I enter the store I am greeted by an enthusiastic, happy employee & asked if there is anything they can help me with, & every time I do need info or direction, I get it & have had the employees walk me right to where I need to be. In this day & age, I know that there are not enough people wanting to put in an honest days work, let alone have that person be personable, friendly & courteous, but this store HAS those employees!! Keep up the good work & training!
                      by
                        • Recommended
                        Great place with a lot of knowledgeable staff.
                        Very good experience at this location, if you can't find what your looking for there seems to be plenty of staff to help you out.
                        by
                          • Recommended
                          Tramonto Store - Paint Assistance
                          We had great customer service in the Paint Department yesterday. Knowledgeable and helpful with our project!
                          by
                            • Recommended
                            Ernesto is the best! Funny and Helpful!
                            Ernesto is the best Home Depot (or any home improvement store) employee I have ever met! He was funny and helpful. I walked out of the store happy knowing my home project was nearly done and smiling about our encounter because it was so light hearted and pleasant and fun! Who knew it was possible?
                            by
                              Great store
                              This store normally has what you're looking for. Always a place to park and getting in and out of the store is quick.
                              by
                                • Recommended
                                Found it
                                Great job guys ! Well done
                                by
                                  • Recommended
                                  Excellent customer service particularly Liane in flooring
                                  I ordered solar blinds and went back to order another blind I found the service just as good this time. Liane found my previous order and was able to place the second order quickly and efficiently.
                                  by
                                    • Recommended
                                    Outstanding Cashiers
                                    I bought Xmas light clips and the staff was very helpful and pleasant
                                    by
                                      • Recommended
                                      Julie at customer service is extremely rude
                                      A product that was expired on shelf costed me hundreds of dollars and she gave me a hard time about returning- not trusting me that I bough their expired product a few days prior. She made me feel like such a burden and didn’t offer a single apology. Shook her head and mumbled under her breath the whole time. You never know what people are going through, Julie. Choose kindness.
                                      by
                                        Great Service
                                        Thanks to Jereesa who offered a no questions asked refund on a few dead plants I purchase a few weeks ago. Didn't expect to be this easy! Appreciated!
                                        by
                                          • Recommended
                                          Great customer service
                                          Nice customer service do the returned items
                                          by
                                            • Recommended
                                            Ciara’s Follow Through!
                                            We needed to shop at this HD store via phone. Ciara answered the call and ensured we would have our order in hand. She did exactly that! Thank you Ciara!
                                            by
                                              • Recommended
                                              Refrigerator selection
                                              Very nice selection of refrigerators...top/bottom, French doors with pull out freezer drawers Side-by-sides and 4 door French doors. We were looking for a unit for our garage and found a very nice 24 cu ft LG that met our needs at a fair price.
                                              by
                                                • Recommended
                                                HOME DEPOT
                                                ARE THE BEST WILL SHOP AGAIN AND AGAIN
                                                by
                                                  • Recommended
                                                  Great customer service!
                                                  I purchased $295.35 in lighting yesterday. Ernesto was very helpful in selecting dimmer switches and switch plates. He tried to help us with finding an electrician to install our lights. Apparently Home Depot does not provide electrician contractor candidates. It would have made things so easy to hire an electrician. Ernesto helped us completely with our purchases. He’s very knowledgeable and everyone likes him. We like him, too!
                                                  by
                                                    • Recommended
                                                    Great Employee's
                                                    There is always someone around to ask questions about what I'm looking for.
                                                    by
                                                      • Recommended
                                                      Shout Out to the Employees!
                                                      I was in the store yesterday and unfortunately was "that" customer who had a few complex issues and needed help in several areas. The staff was fantastic! Chelsea, Alyssa, Amador and Ryan Z were ALL friendly, helpful, kind, patient and all-around wonderful! I am so grateful to have had such a great experience with all of them!
                                                      by
                                                        • Recommended
                                                        Helpful and courteous
                                                        They help with all of my projects!!
                                                        by
                                                          • Recommended
                                                          Long time for me.
                                                          I've been using this store #6948 for 16 years. I always come back. The employees have changed but the ones that are still here remember me and say hi. That is vey cool. Never had a problem with check out that wasn't solved and never had a problem when I had to return and item for some reason or another. as Arnold would say "I'll be back"
                                                          by
                                                            • Recommended
                                                            Great shopping experience
                                                            Every time i go to this store I always get great service
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 427 reviews

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