#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)674-4404
Tool & Truck Rental(503)674-4410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
25101 Se Stark St
Troutdale, OR 97060
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Customer Store Reviews

  • 4.7 out of 516 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (516)
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Showing 1-30 of 516 reviews
My neighborhood HD store is awesome!
This crew is very helpful. My wife and I had a huge shopping list. We asked for some one to help with window blinds. Gideon came to help us find all the blinds we needed and continued to assist us find the other 20+ items and even helped us load it to our vehicle. Thanks Gideon you made our day.
by
    • Recommended
    Excellent team
    I just want to report that this team is full of patient good-hearted people who endeavor to provide not only good customer service but a commitment to finding creative solutions, while working with kindness and enduring patience. I suggest you try the place out.
    by
      • Recommended
      Best store ever!!!!
      Leroy and K.P were the best people I’ve had positive experiences constantly.
      by
        • Recommended
        Above and beyond
        Anna E in kitchen appliances at troutdale Oregon store went above and beyond to help me in my 18-year-old special-needs son choose three specific kitchen appliances two of which we needed ASAP for a general contractor and kitchen rebuild next week. We were kind of complicated with our needs and she did her best to answer a question show us, while bouncing between other clients and the showroom . So very knowledgeable, If she couldn’t ask her question, she let me prove her computer to explain some specific dimensions I was looking for. Thank you for helping me and my son Sam!
        by
          • Recommended
          Product selection
          Brands that I use and have good experiences with are well stocked.
          by
            • Recommended
            STORE CLEAN AND ORGANIZED
            NOT HAVING TO GO TO MULTIPLE STORE TO FIND WHAT IS NEEDED MAKES ME VERY HAPPY AS WELL AS THE CLENDLINESS AND PRODUCTS ON HAND OF GREAT QUALITY. I ALSO WANT TO THANK YOUR EMPLOYEESFOR THIR HELP. DARRELL
            by
              • Recommended
              Shoutout to Amelia
              I was very happy with how they made having to deal with customer service very easy.
              by
                • Recommended
                Excellent Customer Service
                This store is clearly has good management. The employees are always helpful and service is fast. Everyone seems trained to do everything, so there is no nonsense about waiting for another employee with the right training. Recently there was a pricing mistake and they made it right. We like shopping at this location.
                by
                  Kind employees
                  I needed help preparing a full sheet of sheet rock and while the team was actively busy the manager Kelly jumped in and took great care of me, made me feel important
                  by
                    • Recommended
                    Open during the snow and ice storm
                    Had to buy a generator, to my surprise they were open and serving customers.
                    by
                      • Recommended
                      EXCELENT SEVICE CLEAN STORE ALWAYS HAS WHAT I NEED
                      We have been remodeling our home for a couple of years now. lol It is down too last two rooms, almost done. Almost everything we chose came from HomeDepot. All other places prices too high or quality too low. Not good selection at most other stores.
                      by
                        • Recommended
                        Easy to get to
                        I have bought a lot of stuff from here and I like the service Thanks for your help
                        by
                          wonderful customer service
                          i went there to find a certain bolt for my trailer and they were so helpful and showed me new things
                          by
                            • Recommended
                            Amazing customer service!
                            I came into the store this morning and was overwhelmed at the size of the store. Sharon Sanders greeted me and helped me find all of the things that I needed. She was amazing and I will definitely come to this store in the future for any home improvement needs I have.
                            by
                              • Recommended
                              Great store!
                              I purchased a Ryobi chain saw and I had a little problem with checking out, wrong price. I have to thank Jami in customer service, within minutes she fixed the problem with a smile on her face. If you have a problem I highly recommend Jami, she will take care of you.
                              by
                                • Recommended
                                Great Store
                                Always a pleasure to shop here. Lots of stock. Employees helpful and friendly.
                                by
                                  • Recommended
                                  I love the patriotism of this store
                                  We are working on making our own Kombucha and needed to pick up a heating pad. Home Depot seems to always have all our odd items we need in our home.
                                  by
                                    • Recommended
                                    Rude employee
                                    I went to get a key made today and was told by a husky balding male employee that I’d have to wait a long time as he pulled a shopping cart in front of me to block my view of the keys I was trying to decide on he said rudely I still have 9 more keys to make and this merchandise to deal with , a young man stepped up and offered to make my key for me , they need more employees that are eager to assist like the young man did and maybe retire the ones who put merchandise over a paying customer, I was willing to wait but the attitude and the aggressive behavior I could definitely do without.
                                    by
                                      Beth and Jules went above and beyond
                                      Had a order go very wrong, but Beth and Jules were able to correct it
                                      by
                                        • Recommended
                                        Give Ward a raise!!
                                        Ward in millworks went above and beyond. he helped us with our decision process regarding a sliding door. He informed us of many things to think about when purchasing a door... from lite count... to even wall studs. He is an amazing and kind person who takes pride in his work. He was like an encyclopedia!
                                        by
                                          • Recommended
                                          Great service
                                          Lorena is so friendly and funny she made a joke about bagging up my 2x4’s
                                          by
                                            • Recommended
                                            Troutdale Home Depot
                                            I had a great experience at this Home Depot in the tool crib department. Aka ( Mr. G was super helpful and a very nice man. For great service and helpful advice stop by and shop around
                                            by
                                              • Recommended
                                              We have purchased many products from the Troutdale store. There is always someone to assist me; if not themselves they know the person to go to. The sales staff know their products and always offer positive and negative comparisons.
                                              We have purchased our Washer/dryer set, our bathroom upgrade (including bathtub, stove, toilet, cabinets and washbasin), water heater, and much more. Your knowledgeable sales team made us very comfortable with each purchase. We have never regretted any purchase.
                                              by
                                                • Recommended
                                                timely and exactly as ordered
                                                I was not sure of the correct guage of extention cord I needed. The employee explained that the 75 foot electrical cord would reqiure a 14 guage extention cord to be safe. I purchased the "HUSKY" medium cord. The cord works great!!
                                                by
                                                  • Recommended
                                                  Better Service
                                                  I always end up at Home Depot in Troutdale, OR. The service is better, more friendly, they always have what I want or need.
                                                  by
                                                    • Recommended
                                                    Flooring Department
                                                    Nancy Glenn and Nathan were very helpful in guiding us through our very large flooring install. The follow up call from flooring phone support Keith Barrows was exceptional.
                                                    by
                                                      • Recommended
                                                      CUSTOMER SERVICE
                                                      WHILE IN THE STORE LOOKING FOR FENCING, U-POSTS, THE SHELVES WERE EMPTY AND I COULD NOT FIND ANYONE THAT COULD HELP ME DIRECTLY. WEBSITE SAID THEY WERE IN STOCK BUT NO ONE KNEW HOW TO FIND THEM!! STORE SEEMS EXTREMELY SHORT STAFFED.
                                                      by
                                                        • Recommended
                                                        Shopping with mom
                                                        Mom and I went to home Depot to pick up stain for her fence it was easy convenient we found what we needed and got out and a timely manner and it was so much to choose from she was on having a hard time to decide what color but after narrowing it down because very easy to make a decision thank you very much for making it easy for Mom. Sincerely Anthony formica
                                                        by
                                                          • Recommended
                                                          Appliance purchase
                                                          Cindy Keltner knows her stuff in the appliance department
                                                          by
                                                            • Recommended
                                                            1 found this review helpful
                                                            Rude employees
                                                            The main take-a-way from my last visit to Home Depot in Troutdale was the group of four employees more interested in talking amongst themselves then manning the cash registers and their rude response when I asked for help, with them responding "When we get around to it."
                                                            by
                                                              Showing 1-30 of 516 reviews

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