Reviews for Ukiah #8408

Really helpful and knowledgeable people. Great location. Best selection I’ve ever seen.

I needed to quickly purchase a new water heater and Derek in Plumbing helped me get the right equipment quickly and loaded it into my truck very quickly. Courtney in Customer Service helped me with getting everything purchased quickly and effeciently. Both were also very nice to me in my panic!

Had the best help from Eric Applequist the Flooring Specialist. He was patient and helpful and respectful when I was having issues with a company purchase, I was making.

I visited the Ukiah store every day this week and while I hate the drive ( I live in Kelseyville, 90 miles away). All of the employees I had the pleasure of dealing with made the trip very much worth while and greatly reduced the aggravation of the drive. Every empoyee I dealt with was eager and to help me and please me. I cannot say enough good things about my experiences this week in the Ukiah store.

Was really impressed with the availability of their roses and how fragrant they are. The cashier Cody was nice.

Bought a pole saw I needed, great product! Satisfied with the experience there. Great customer service from a young man named mark.

The people that bring in the plants on Tuesday are awesome, I always find something I don’t already have and cannot resist adding to my collection. Also Cody did a great job in the garden center helping me find the pool supplies and buying two or more got me a great deal over one on the boxes of pool shock for the Home Depot brand.

The cashier Sonya was very polite,funny and gave my whole family a smile

Cashier a as very rude

Best employee Timothy Hale is very knowledgeable & knows his job & plus more. Very polite young man!

For being a large "box store chain", this store has employees that truly enjoy working there and have pride in what they do. It feels like going to a "mom and pop" business. If you have questions regarding exactly what you need, I have found the employees to be knowledgeable about the products. They take the time to listen and try to help you solve your improvement and or repair.

Cody helped me find a rare plant that was hard to locate. And helped load dirt on my cart. The people that work in the garden center are super friendly and they always have a lot of wonderful plants.

Service, employees always friendly and we can always find what we need.

My last trip to Home Depot was great! A mature man greeted me before I came in the door asking if he could help. He was willing to take me to the product I wanted. Later another man helped me look up where I could find something the store doesn’t carry. Wow! Then Ruben, the first man, helped me quickly get checked out and put the very heavy items in my car. Excellent customer service! And if you ever need help in the Garden Dept. find out what days Kathleen (?) works. She is VERY knowledgeable and helpful!

Good employee's like J.R. Eileen. And dawnelle Made our experience great...five stars all around

Bought blinds for my window and I'm very satisfied.

Jr went above and beyond when helping me deciding on what hardware to go with.

I needed a new dishwasher and received great product information and customer service from Appliance Specialist - Kaitlyn

We have been really happy with the helpful staff. The store is well stocked. We have had great success purchasing the items we shop for.

Extra kudos to Sonya for greeting me with a great attitude an going above an beyond to help out

Everyone was so friendly and helpful. Amid you had the product I needed/wanted.

Everything is locked up, yet no one to unlock the items. Spent my lunch HOUR trying to get an employee to unlock a tool so I could buy it. Twice asked for help from a different dept to no avail. Horrible experience.

my cooling system just died on me last summer. I ordered an evap cooler for the interm. they had it shipped and ready for pickup in just 2 days. I called ahead and it already outside and ready to be loaded, had all the parts i needed for the rest of the install inside.

I am handicapped and I was verbally assaulted for being handicapped by an employee while the manager witnessed it. I was told by the manager he would “take care of it” and the next time I was in the store that same employee that assaulted me was glaring at me as I rode by on the electric scooter. I am very surprised this would ever be tolerated by a business.

When you come in with a trailer be prepared to park a ways from the store. Trailer parking is usually filled with people without trailers. The loading area is usually filled with vehicles parked while they walk around shopping and no reason to park there. Good luck

Home Depot was the last place that had the gas-powered riding lawnmower that I was looking for. Morgan and Paul made my experience there great. I appreciate great customer service and products and I got both.

the Ukiah Home Depot store employees demonstrate that they really are concerned about customer needs.

I needed a part for my grill. Customer service was excellent!

The garden products were available at a very good price.