#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(229)293-1420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1825 Norman Dr
Valdosta, GA 31601
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Customer Store Reviews

  • 4.7 out of 458 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
Greatness
Just to say, I already receive emails from Home Depot.
by
    • Recommended
    Good deal on a stove
    We purchased a GE range that I think we like, it just takes so long to get the range.
    by
      Great customer service
      Just moved here from Orlando and everyone at the home depot is super friendly and helpful.
      by
        • Recommended
        Top notch service from the outdoor crew
        Working a few doors over at the new Popeyes - came to HD to buy bagged rock we needed for the job. Elizabeth and Bailey were working morning and afternoon shifts OUTDOORS in the garden depth. Even though it was cold, they were both VERY friendly and helpful. Also props to the forklift guy and his team, they were able to help load up and get me back to work quickly. Great service from a great team.
        by
          • Recommended
          Great experience!
          I’ve been to Homedepot in Florida and the service has not been as gratifying as this one in Georgia. Especially when a person wants to purchase $10,000 plus in appliances.
          by
            • Recommended
            Prompt service
            Maria Gallego Odom was knowledgeable and kind.
            by
              • Recommended
              Superior Selection
              After shopping around the home improvement community, I found that The Home Depot has the best, most competitive prices, by far, on the foam insulation that I needed, and I recommend shopping here to all of my friends and colleagues.
              by
                • Recommended
                Customer Service
                I lost a receipt and asked Gigi in customer service if she could possibly retrieve that for me. Gigi was exceptional in locating my receipt in a very short time.
                by
                  Our favorite go to store
                  Home Depot is the best when it comes to purchasing our construction supplies. The employees have gotten to know us very well, and welcomes us with smiles and comments.
                  by
                    • Recommended
                    Poor customer service
                    Selling returned product missing parts as new and at full retail price.
                    by
                      Consistent Shopping experience
                      I have had no issues with anything I have bought at any Home Depot
                      by
                        Pro Team are very supportive and patient!
                        Pro Team are very supportive and patient!
                        by
                        • Verified Purchase
                        Do you waste time going into stores where you can't find anything? I used to. Now I go to Home ...
                        Do you waste time going into stores where you can't find anything? I used to. Now I go to Home Depot where things are neat and organized and the employees so knowledgeable that they know exactly what I need. Relax! Make life easy!
                        by
                        • Verified Purchase
                        • Recommended
                        Every employ we met while there, very profession is all I can say me and my wife thoroughly enjoy...
                        Every employ we met while there, very profession is all I can say me and my wife thoroughly enjoyed shopping there, we will be back, found every item we shopped for
                        by
                        • Verified Purchase
                        • Recommended
                        The only complaint has nothing to do with the actual store but the restrooms. This may be the mos...
                        The only complaint has nothing to do with the actual store but the restrooms. This may be the most disgusting bathroom I’ve ever used. I feel for the staff that had to clean the bathroom on the day I was there. It’s a shame customers do disgusting acts in the public facilities however it had obviously been in that condition for quite some time. The restrooms need to be checked and cleaned more regularly. I was not the only customer that entered the restrooms and complained about the condition. I guess I just expect more from a Home Depot.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Good service, what more can I say?
                        Good service, what more can I say?
                        by
                        • Verified Purchase
                        • Recommended
                        I shop curbside and instore, had both excellent customer service. I always find what I need and ...
                        I shop curbside and instore, had both excellent customer service. I always find what I need and store employees are friendly and helpful. Love being able to order online and get text message when Items are in for curbside pickup. Great for those days I just want to make a quick stop.
                        by
                        • Verified Purchase
                        • Recommended
                        Having an issue with new refrigerator recently purchased and talked with Marla in Appliances and ...
                        Having an issue with new refrigerator recently purchased and talked with Marla in Appliances and she contacted home office to have it checked. She was attentive and interested in helping solve the issue. I was looking for another item and she directed me to the right aisle to find my item.
                        by
                        • Verified Purchase
                        • Recommended
                        Store clean, and I most often find everything that I need in stock. Sometimes, it is hard to find...
                        Store clean, and I most often find everything that I need in stock. Sometimes, it is hard to find an associate to help, but do eventually find help and the associates are knowledgeable.
                        by
                        • Verified Purchase
                        • Recommended
                        I was recently at Home Depot buying sod. I loaded a few pieces of sod in the trunk of my car that...
                        I was recently at Home Depot buying sod. I loaded a few pieces of sod in the trunk of my car that had ants on it. I realized it had ants after I was bitten several times on my hands. I quickly unloaded the sod and an employee helped me find sod that did not have ants and helped me reload my care. He also told me that he was going to spray the sod before anyone else was bitten. I am super thankful no one else has to experience the ants.
                        by
                        • Verified Purchase
                        • Recommended
                        Excellent customer service.
                        Excellent customer service.
                        by
                        • Verified Purchase
                        • Recommended
                        Everyone was very helpful . the store and garden center was nice and clean. I loved how the plant...
                        Everyone was very helpful . the store and garden center was nice and clean. I loved how the plants were nice and healthy looking . I will shop there again in the future
                        by
                        • Verified Purchase
                        • Recommended
                        They are not enforcing their own mask policy.
                        They are not enforcing their own mask policy.
                        by
                        • Verified Purchase
                        • Recommended
                        Overall disappointed in the experience as I started by calling the store see if a specific tool w...
                        Overall disappointed in the experience as I started by calling the store see if a specific tool was available (Ryobi Carbide Door Hinge Template). Was told this was out of stock and uncertain when replenishment stock would arrive. I then checked via phone with another local store. Same response. Finally visited the Valdosta store and asked multiple associates with same response then two ladies in customer service who never gave me the time of day. I stood at the desk for 9 minutes waiting while they just looked at me. Finally I walked away and was on my way out the door when saw a young man working in the tool section. I explained my need and frustration to Corey B (associate) who dug his heels in and started looking for an alternate or substitute tool so I could finish my work. Then after several attempts of moving a ladder and climbing up on top stock shelves, Corey located the very part I was looking for initially after others had told me it was out of stock. Corey P "saved" me as a customer PLUS the cashier "Bailey" was very polite and also commented how nice Corey was with the customers. Seems to me, this store could use more associates like Corey so many thanks as this experience ended positively because one associate out of 6 decided to go the distance and help me.....the customer. Way to go Corey and Bailey!!
                        by
                        • Verified Purchase
                        • Recommended
                        We are not a large area like some other cities in Georgia but we have great employee and customer...
                        We are not a large area like some other cities in Georgia but we have great employee and customers relationship. Whe you have shopped there so much, the employees start knowing your first name and some even know where you work. Great team at the Valdosta Home Depot. Two Thumbs Up To The Team Depot.
                        by
                        • Verified Purchase
                        • Recommended
                        I loved to buy anything I need from this store
                        I loved to buy anything I need from this store
                        by
                        • Verified Purchase
                        • Recommended
                        Had trouble finding grills with stainless steel grates.. but went to Home Depot and they had a hu...
                        Had trouble finding grills with stainless steel grates.. but went to Home Depot and they had a huge selection to choose from and they even had a sale going!!!
                        by
                        • Verified Purchase
                        • Recommended
                        Find Juju pushing shopping carts and tell him what you need
                        Find Juju pushing shopping carts and tell him what you need
                        by
                        • Verified Purchase
                        • Recommended
                        Clean store, friendly staff, will shop here again. Recommended!
                        Clean store, friendly staff, will shop here again. Recommended!
                        by
                        • Verified Purchase
                        • Recommended
                        Wish they had someone upstairs.....that had something upstairs. The employees are WONDERFUL. How...
                        Wish they had someone upstairs.....that had something upstairs. The employees are WONDERFUL. However, like all big box and corporate stores they have mental problems (the constant inability) to make rules and marketing programs that make common sense.
                        by
                        • Verified Purchase
                        • Recommended
                        Showing 1-30 of 458 reviews

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                        Pro Service Desk

                        (229)873-6402

                        Mon-Sat: 6:00am - 9:00pm

                        Sun: 8:00am - 8:00pm